– Online Volunteer Hub Creation: Spearheaded the development of an intuitive online Volunteer Hub, enhancing volunteer engagement by simplifying sign-up processes.– Volunteer Recruitment Plan: Developed and executed a comprehensive Volunteer Recruitment Plan to attract dedicated individuals to our cause.– Clear Volunteer Opportunities: Ensured every position was well-defined and crafted compelling Volunteer Opportunities. – Collaboration Outreach: Actively sought partnerships with various organizations, schools, and businesses to broaden Duval Audubon Society's reach.– Personalized Volunteer Engagement: Engaged with volunteers through tailored emails, uncovering unique skill sets, fostering rapport, and building a sense of community.– Communication with the Board: Maintained effective communication with the Board to align volunteer efforts with chapter projects for success.– Risk Management: Diligently managed risk associated with volunteer activities, prioritizing safety and the successful execution of projects.– Volunteer Hour Tracking: Implemented system for tracking volunteer hours and generating statistical reports to highlight volunteer impact.– Social Media Collaboration: Collaborated closely with the Social Media Director to communicate volunteer needs on the chapter's Facebook account and newsletters.– Relational Volunteer Culture: Building a strong, relational volunteer culture within Duval Audubon Society, acknowledging and celebrating volunteers' invaluable contributions.

– Optimize staff efficiency and minimize patient wait times by organizing the daily schedule based on appointment types.– Utilize multiple communication channels to confirm appointments and orders, ensuring effective correspondence.– Proficiently guiding patients through a variety of optical instruments for visual testing, ensuring not only the highest quality of information but also an enjoyable experience for the patient.– Conduct comprehensive interviews with both new and existing patients to gather information, address concerns, and identify their eye care needs while building a rapport to enhance retention.– Modify communication techniques to cater to the needs of special needs individuals, including those with mental or physical disabilities, to provide them with the highest quality of care.– Administrative Duties: Handled various administrative responsibilities, including order management, financial statements, contact lens inventory, electronic medical records, and payment collection.MEDICAL TESTING & DRY EYE EVALUATION:Performed all initial examination procedures and special testing, including:– Perform automated and subjective refractions using the Marco Epic system – Retinal Photography with Optomap– Visual Field testing– Optical coherence tomography– LipiScan to image the Meibomian glandsSALES & CONTACT LENS MANAGER– Selling annual supplies of Contact Lenses utilizing both the patient's insurance benefits and contact lens rebates to not only give the patient the healthiest lens for their eye but also securing the best financial deal. – Reaching the goal of being in the top .02% for sales in the nation for Vistakon’s newest contact lens product Oasys1Day – Ordering of revenue, product returns, and reconciling monthly financial statements– Organizing contact lens inventory, following up on the patient’s last prescription change and either taking orders or rescheduling a contact lens refit until patient satisfaction

AMERICAN LABEL & TAG – Orange Park, FL 2004 - 2012WATER FOR ALL NATIONS – Jacksonville, FL 2011- 2012CAMARDA FINANCIAL ADVISORS, INC. – Orange Park, FL 2002 - 2010Freelance Graphic Designer– Excelled in layout and design, creating visually stimulating concepts to attract and sell– Designed brochures, newsletters, advertisements, and corporate identity– Delivered exceptional designs within a fast-paced, deadline-driven environment

FEMA, New Iberia, LA– Office position overseeing the incoming and outgoing inventory designated for Hurricane Katrina survivors and provided customer service to emotionally stressed residentsHabitat for Humanity, Birmingham, AL. – Supervised college students and demonstrated proper construction skills and safety procedures to build low income housingOperation Blessing, Slidell, LA – Medical Office Administrator at a medical clinic in New Orleans and created patient organizational system that other free clinics in the area implemented as well.Completed hundreds of orders three days ahead of schedule due to my supervisory and organizational ability as the “Forgotten Angel Tree Mall Manager” for The Salvation Army’s Angel Tree Project in Nashville, TNPeer Mentor: Engaged in one-on-one and small group mentoring, providing comprehensive support to first-year students. Underwent specialized training to equip mentors with effective strategies spanning community building, awareness, academic success, and overall well-being.