• Managed key programs and relationships for the organization, including funder and client relationships, project concepts, timelines, vendors and partners, and all deliverables.• Conducted formative research to inform projects, including creating and distributing surveys, conducting interviews, analyzing data, and developing reports.• Liaised and collaborated with partners in the genetics and health community, including public health institutions, hospitals, state health departments and patient advocacy organizations.• Facilitated skill-building training to equip patients, caregivers, and family members with the expertise necessary to become leaders engaged in health systems change.• Oversaw reporting of key project performance measures to assess reach and impact.• Developed educational materials including infographics, fact sheets, reference guides and toolkits.• Presented and engaged industry leaders at national and regional conferences; participated in panels and webinars; and exhibited project value at various events. • Served as a member of national project governance bodies including steering committees, working groups, and consumer and advocate advisory groups.

• Oversaw client relationships and budgets for advocacy relations and public affairs accounts totaling $1.5 million annually.• Managed timely development and completion of project deliverables, including memos, blog and social media posts, newsletters, reports, and press releases for both client and internal use.• Stewarded relationships with clients and external audiences such as industry executives, patients, advocacy organizations, key opinion leaders, outside vendors, and other interest groups.• Planned and executed events including advisory boards and patient advocacy events and webinars.• Provided onsite support for client meetings and events.• Strategized and conducted trade publication and media relations campaigns.• Implemented targeted digital advertising campaigns on Facebook, Twitter, and Google AdWords.• Managed junior staff and cultivated professional development.• Planned monthly staff hours to meet billing and out-of-pocket expense targets.• Wrote proposals and partnered with leadership on concept development and pitch meetings.• Monitored, analyzed, and reported media coverage and other relevant communication vehicles for clients.

Provide pro bono services to a small, independent video game development company, including:- Social media management- External relations- Website content development- Video game dialogue and menu copy writing- Graphic design production - Strategic communications and business counsel

• Consulted businesses and organizations on their internet marketing strategies • Called executives and business owners to sell marketing software subscriptions • Conducted live demonstrations of Marketing and PR software• Utilized SalesForce software to track activities and events related to client accounts• Performed cold calls to prospects in order to identify qualified business opportunities• Provided customer and technical support in order to build and maintain client relationships• Managed over 250 client accounts on a monthly basis

Initiate and maintain telephone contact and rapport with specific groups of prospective students throughout the admissions processEnthusiastically and efficiently provide prospective students with information and resources needed to become enrolleesAssist in constructing call scripts and conversation outlines for various calling campaignsOversee and interact with prospective students and their families on campus visits.

Managed team equipment and transportation Worked both within a group and independently with minimal supervision Performed as a member of a maintenance team responsible for campus landscaping and general custodial duties

Served patrons and catered events within the Suffolk Cultural Arts CenterMonitored food preparation and serving techniques to ensure that proper procedures are followedConsistently exceeded sales goals by effectively managing sections and multi-tasking

Performed general office tasks.Interfaced with clients and medical professionals.Received and posted payments for client accounts.