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Joel Valenzuela is listed as Help Desk Technician at Masser Technologies, a with 7 employees, based in El Paso, Texas, United States. AeroLeads shows a work email signal at goarmy.com and a matched LinkedIn profile for Joel Valenzuela.
Joel Valenzuela previously worked as End User Support Technician at Alorica and Senior Information System Specialist at Us Army. Joel Valenzuela holds Bachelor Of Science Business Administration, Information Technology Management from Western Governors University.
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AeroLeads found 1 current-domain work email signal for Joel Valenzuela. Compare company email patterns before reaching out.
I am a dedicated IT and Radio Network Specialist with extensive experience in installing, monitoring, and maintaining public safety and city-wide radio systems. My background in both the military and civilian sectors has equipped me with a versatile skill set, making me adept at solving complex technical problems and ensuring optimal performance.In my career with the United States Army, I served as a Sr. Information Technology Specialist, where I was responsible for installing, maintaining, and programming VHF, HF, and SATCOM radios for public safety and city-wide communications. I have a strong proficiency in working with DC and AC power distribution, ensuring reliable and safe operations in various environments. My role included creating and programming portable and mobile radio equipment, guaranteeing seamless communication for diverse users.After transitioning to civilian roles, I continued to excel in IT and network management. At ALORICA, I spearheaded advanced desktop-level end-user and site management, optimized IT infrastructure, and introduced meticulous record-keeping practices. My experience has honed my skills in troubleshooting and end-user support, where I consistently achieve immediate and satisfactory resolutions.I am passionate about leveraging my technical expertise to support and enhance communication systems. My proactive approach, combined with a commitment to excellence, allows me to deliver reliable and efficient solutions. I am flexible and reliable, willing to work non-standard hours to meet organizational needs.I look forward to connecting with professionals in the IT and network management fields and exploring opportunities to collaborate and innovate.
Listed skills include Leadership, Team Building, Information Technology, Radio Communication, and 27 others.
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El Paso
Provide Information Technology Services to USASMA Staff, Faculty and Students on the Fort Bliss Campus Area Network located on East Fort Bliss within the United States Army Sergeants Major Academy (USASMA), and the Non-Commissioned Officer Leadership Center of Excellence (NCOLCoE). Technical support tasks include troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals.
El Paso, Texas, United States
•Elevated end-user support: Spearheaded advanced desktop-level end-user and site management, ensuring prompt issue resolution and heightened user satisfaction.•Optimized IT infrastructure: Implemented efficient management and maintenance strategies for computer hardware, cabling, wireless technology, and IT security, enhancing overall system performance.•Proactive problem-solving: Demonstrated adeptness in resolving networking, security, and computer technology issues, consistently achieving immediate and satisfactory resolutions.•Enhanced documentation practices: Introduced meticulous record-keeping of user requests, repairs, and reported issues, facilitating comprehensive analysis and informed decision-making.•Collaborative change management: Teamed up with technical support staff to successfully implement and maintain internal and external applications, driving streamlined business procedures.•Versatile technical expertise: Orchestrated the installation and configuration of desktop computers, peripheral equipment, and software across diverse platforms, ensuring adherence to established standards.•Multi-platform proficiency: Managed various computer platforms in a dynamic client-server environment, including SCCM, Remedy, Service Now, Active Directory, SharePoint, Microsoft Office Suite, Tech Metrics, Cisco, Azure, and Fortinet VPN.•Seamless network integration: Ensured desktop computers interconnected seamlessly with diverse systems, minimizing end-user downtime and optimizing overall network performance.•Infrastructure maintenance: Contributed to the upkeep of LAN/WAN documentation and played a pivotal role in installing/replacing cabinet equipment in the Data Center/IDF.United States Army
El Paso, Texas
Serves as the senior information technology supervisor for the 1-43 Air Defense Artillery Battalion’s communications and Information technology department. Accountable for help desk support, hardware and software support, Information assurance, VoIP and mobility, Active Directory, and tactical communications subject matter expert for over 1,000 users annually.
Fort Bliss, Texas, United States
Served as the COMSEC manager liable for safeguarding, handling, and training cryptographic material and equipment, resulting in zero security incidents and 100% inspection ratings
Rose Barracks, Germany
Served as a signal support specialist for 2nd squadron 2nd Cavalry Regiment. • Tactical radio communications SME responsible for installing, maintaining, and training personnel on VHF, HF, SATCOM radios. • Supported and maintained Mission Command Systems to include FBCB2-BFT, FBCB2-JCR, JBCP, CPoF, DCGS, WIN-T, and VSAT.• Supported and maintained satellite communications equipment to include SNAP terminal, STT, and SMART-T
Other employees you can reach at massertechnologies.com. View company contacts for 7 employees →
Vivian Masser
Colleague at Masser TechnologiesEl Paso, Texas, United States
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Damian Roldan
Colleague at Masser TechnologiesEl Paso, Texas, United States
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Hector Lara
Colleague at Masser TechnologiesEl Paso, Texas, United States
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Vanesa Masser
Colleague at Masser TechnologiesEl Paso, Texas, United States
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Roger Curtis, Cmmc Ccp
Colleague at Masser TechnologiesWoodbridge, Virginia, United States
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Allen Rape
Colleague at Masser TechnologiesEl Paso, Texas, United States
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Ty Pino
Colleague at Masser TechnologiesEl Paso, Texas, United States
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Quick answers generated from the profile data available on this page.
Joel Valenzuela works for Masser Technologies.
Joel Valenzuela is listed as Help Desk Technician at Masser Technologies.
AeroLeads has found 1 work email signal at @goarmy.com for Joel Valenzuela at Masser Technologies.
Joel Valenzuela is based in El Paso, Texas, United States while working with Masser Technologies.
Joel Valenzuela has worked for Masser Technologies, Alorica, and Us Army.
Joel Valenzuela's colleagues at Masser Technologies include Vivian Masser, Damian Roldan, Hector Lara, Vanesa Masser, and Roger Curtis, Cmmc Ccp.
You can use AeroLeads to view verified contact signals for Joel Valenzuela at Masser Technologies, including work email, phone, and LinkedIn data when available.
Joel Valenzuela holds Bachelor Of Science Business Administration, Information Technology Management from Western Governors University.
Joel Valenzuela is listed with skills including Leadership, Team Building, Information Technology, Radio Communication, Operational Planning, Army, Microsoft Powerpoint, and Computer Network Operations.
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