Joel Wilson Email & Phone Number

Washington, Dc, Us

As the Chief AI Officer at Chordia, I lead the development and implementation of cutting-edge AI solutions to transform call center operations. My responsibilities include overseeing the strategic integration of AI technologies, driving innovation, and ensuring the seamless orchestration of our advanced AI tools. I focus on enhancing operational efficiency, improving customer satisfaction, and ensuring regulatory compliance through AI-powered call evaluation, real-time agent assist, and automated agent support. By leveraging the latest advancements in artificial intelligence, I help our clients achieve their business objectives and maintain a competitive edge in a rapidly evolving market.

Arlington, Virginia, Us

VOICE & AI 2024 is the world's largest Generative and Conversational AI event dedicated to the developers, designers, product leaders, marketers, and more.

As the Founder and CEO of Matchbox.io, I led the company in pioneering voice-driven experiences for Amazon Alexa and Google Assistant. Under my leadership, Matchbox.io grew to become a recognized innovator in the voice technology space, developing engaging and interactive applications that delighted millions of users.Key achievements:- Spearheaded the development of top-rated voice experiences, driving significant user engagement and satisfaction.- Successfully secured investment from Google, enhancing our capabilities and market reach.- Navigated the company through a strategic acquisition in 2021, ensuring a smooth transition and continued growth under new ownership.- Fostered a culture of innovation and excellence, building a talented team dedicated to pushing the boundaries of voice technology.Our work at Matchbox.io contributed to the evolving landscape of voice-assisted technologies, positioning us as leaders in the industry and paving the way for future advancements in the field.

Richardson, Tx, Us

• Provided technical leadership for database marketing initiatives.• Designed and implemented campaign solution utilizing Unica Campaign and Oracle Exadata.• Modeled Data Warehouse and Data Marts.

Columbia, Md, Us

• Designed, implemented and optimized a number of campaign solutions, utilizing Alterian, Epiphany, Business Objects and MicroStrategy.• Responsible for the technical oversight of eight key accounts representing over $3MM in yearly revenue, 42 servers and 15 terabytes of data.• Designed database marketing solutions for some of the largest and most demanding clients.• Led and mentored a team of eleven developers.• Establishment new development standards and processes, improving quality, team efficiency and morale.• Created several new and innovative approaches to challenging data integration needs.• Maintained scope and cost as integral part of the requirement gathering process.• Designed and developed custom ETL processes and meta data, enabling the automation and integration of hundreds of data layouts.• Delivered multiple full life-cycle solutions on time and under budget, with exceptional profit margins, while breaking new ground in methodologies and best practices.• Implemented new standards in configuration management, enabling code re-use, versioning and branching.

• Migrated years of historical election data from multiple formats, including flat files, spreadsheets and FoxPro tables, into a centralized Microsoft SQL Server data warehouse.• Consulted for several state and local governments, including the city of Chicago and the states of Illinois, Iowa, Arizona, Louisiana, and Rhode Island.• Designed and built demographic databases based on data from the 2000 U.S. Census.• Developed statistical models and programs using SPSS and S-Plus.• Designed and developed election returns entry application, utilizing Visual Basic and MS SQL Server.

• Appointed by the Speaker of the House to the Legislative Conference Redistricting Taskforce.• Designed and built the redistricting database for the House Majority utilizing Microsoft SQL Server.• Constructed statistical models to evaluate election results based on various redistricting plans in SPSS.• Advised state and Congressional campaign staff on voter list selection and voter data management.

Philosophy And Political Science

Graduate Certificate In Data Science (Pursuing)