Joel Shuler Email & Phone Number

Remote In Utah, South Carolina

• Developed and delivered strategies, plans, and editorial tactics for a variety of employee communications channels (including social) for Conduent’s Global Internal Communications team, including content creation support (drafting, proof-reading, fine-tuning) for senior leaders, executives, and support for internal event execution. Created content for internal Microsoft Engage/Slack social media communities and for Conduent’s SharePoint-based intranet site to help build employee engagement, provide educational content that helps continually link each employee to the company's values and business strategy.

Remote In Utah

• Provided project management, strategic communications/change management support for executives, department managers, professional contributors within USAA’s Property & Casualty insurance and financial services business unit. I excelled through efficient planning and coordination with teams and leaders across multiple business areas while providing high-quality writing, editing, copywriting for key deliverables such as emails, internal social media channels, intranet content, manager talking papers, PowerPoint slide decks, fact sheets, multimedia scripts Q&As, and leadership messages, with focus on quality assurance, careful adherence to USAA's brand guidelines and style guide. • Supported internal communications, change management initiatives focused on key risk, regulatory, and compliance initiatives, and efforts focused on internal culture and employee engagement for USAA’s insurance sales and service employees.

San Antonio

• Provided strategic, editorial, and project management support for the group that oversaw the Zachry Group brand; planned, wrote, and edited content for the Force Report, the company’s bimonthly magazine targeted to internal and external audiences; wrote leadership columns/messages for members of Zachry Group’s senior leadership team. Worked to keep employees and stakeholders informed about Zachry Group's business strategy and its construction and engineering project portfolio.

San Antonio

• Owned and managed a magazine franchise that produced 16,000-19,000 magazines each month, distributed through 400+ strategic locations throughout the greater San Antonio area; served as publisher, editor, created business plans, managed all business activities, including marketing, distribution, and advertising. Managed editorial content, served as the primary contributing writer, edited each publication, and managed final proofreading, working to ensure error-free accuracy of magazine content. Increased magazine distribution by 30% and advertising revenue by 35%. Managed the team that worked to create, publish, and distribute the magazine each month, ensuring smooth workflows and continual communication across the team.

San Antonio

• Led the employee communications strategy, planning, and tactical support (writing, editing, proofreading) for USAA staff agencies/shared services teams, including Human Resources (employee benefits, wellness programs, learning and development, diversity, equity, and inclusion), the Office of Ethics, Corporate Services, and Corporate Real Estate; developed strong internal client relationships while providing coaching, strategic counsel, and tactical support for department executives. • Managed HR-focused projects and initiatives including annual benefits enrollment, special benefits projects including two major retirement program changes, ongoing support for USAA’s award-winning health education and wellness program, and other HR team initiatives including the employee value proposition, employee surveys, employee retention, talent acquisition. Support for the HR team and other staff agencies involved significant change management counsel and expertise.

Austin

• Managed and administered LCRA’s medical, prescription, dental, legal protection, vision and employee assistance programs, carefully balancing the needs of employees with the authority’s charter and objectives; worked closely with benefit vendors and insurance brokers to ensure contract compliance and participant satisfaction.

• Developed and delivered communication plans (strategies and all writing tactics) for various HR-focused activities including annual benefits enrollment, recruitment and retention initiatives, diversity activities, and other HR endeavors. • Led communications and change management efforts for major changes to the organization’s retirement benefits; this specific project, the Retirement Choice project, required almost full-time focus for most of a year.

Austin

• Served as LCRA’s internal communication specialist and served as managing editor of LCRA News, an employee magazine, and writer/editor for LCRA’s weekly employee newsletter; wrote talking points and internal messages (columns) for executives and LCRA’s general manager.

Austin

• Provided expertise and support to the president/CEO and executives at several YMCA of Austin branches to create and deliver membership campaigns and print advertising campaigns; developed internal and external communication materials, including bimonthly newsletters, quarterly program guides, and other membership communications, PR and marketing tactics.

Austin

• Provided writing and editing expertise for a variety of agency publications, including press releases, fact sheets, brochures, grant proposals, media advisories, newsletters and other public relations and marketing materials.

San Angelo, Texas

• Used strong research skills, strong interviewing, reporting skills to write news, feature stories in the fast paced, deadline-driven environment of a local daily newspaper.

Master'S Degree, Journalism

Activities and Societies: Internship at Longmont Times-Call

Bachelor'S Degree, History, English, Philosophy