Co-Founder & Operations Manager at Infinito Hub, I lead operations to help offshore clients reduce costs with tailored BPO services like call management, chat support, data entry, and web development etc. With 6+ years in BPO and customer service, I’m skilled in CRM, sales, and operational management across diverse sectors. Passionate about enhancing customer experiences, I’m open to connecting with professionals who share a vision for impactful BPO solutions.
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Assistant Operations ManagerInfinito HubLahore, Pk -
Assistant Operations ManagerInfinito Hub Jan 2020 - PresentLahore, Punjab, PakistanInfinito Hub empowers offshore companies to achieve up to 60% in cost savings through tailored solutions in call management, dispatch, data entry, live chat, email support, social media management, web development, and remote access. With a commitment to operational excellence, we streamline workflows, enhance customer experiences, and provide seamless support across diverse business functions, driving measurable value for our global clients. -
Dispatch & Customer Support Specialist | MindbridgeMindbridge Jan 2018 - Mar 2020Lahore, Punjab, PakistanEnsured smooth operations for Uber, Foodpanda, and Talabat by providing exceptional dispatch and customer support, primarily through live chat. Focused on optimizing delivery processes and supporting drivers and customers effectively. -
Backend Support Executive | AbacusAbacus Outsourcing Jan 2017 - Jan 2018Lahore, Punjab, PakistanProvided dedicated backend support for the Careem Project, enhancing customer and driver interactions through efficient email, live chat, and call assistance. Focused on delivering seamless, high-quality support to optimize platform user experience.
Joel Zia Gill Education Details
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Bachelor -
St. Franciscan Boys High SchoolHigh School -
St. John High SchoolElementary School
Frequently Asked Questions about Joel Zia Gill
What company does Joel Zia Gill work for?
Joel Zia Gill works for Infinito Hub
What is Joel Zia Gill's role at the current company?
Joel Zia Gill's current role is Assistant Operations Manager.
What schools did Joel Zia Gill attend?
Joel Zia Gill attended University Of The Punjab, Government College University (Gcu), Lahore, St. Franciscan Boys High School, St. John High School.
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