Strategic and Technical lead for Infrastructure, Applications, Networking, Storage and Fleet Operations. Sets goals and prioritizes projects for the IT Engineering team.

Maintain computing environment for main office and two remote offices; identify network requirements, install upgrades, monitor network performance.Perform network monitoring and analysis and performance tuning. Troubleshoot network problems and escalate problems to vendors when necessary.Secure network by monitoring and controlling network access. Maintain documentation of infrastructure and policies and procedures. Upgrades network by conferring with vendors, developing, testing, evaluating, and installing hardware and software.

Designed and facilitated classroom, one on one, and video-on-demand Applications Training for all personnel. New Hire Orientation and Onboarding. General Applications Support. Hardware Setup and Support.

* Freelance software developer of web interfaces, database, and enterprise reporting applications.* Most currently, developed SQL-based electronic health records reporting application for large non-profit organization.

• Worked closely with marketing department to create engaging, informative presentations and education sessions about O'Brien & Levine deposition technology offerings• Assisted court reporters and clients with interactive and streaming Realtime technology • Provided general Technical Support for staff, reporters and clients• Served as ISDN/IP Videoconferencing Technician, Scheduling, and Support• Handled Accounts Receivable and Invoicing. Fielded billing questions and assist CFO with the closing of books.

• Information Systems Training and Development• Network/Systems Administration - Hardware, Software - Training and development• Realtime Technician• Litigation Support - Document Imaging, EDD • General Production - Copying, Scanning, Binding• Graphics Production - Custom graphics design for print and web• Video Production - Capture, conversion, editing, audio/vido sync, troubleshooting• All-Around Go-To / Fix-It Guy

• Administrative Assistant to the Vice President of Supermarket Petroleum Group (SPG) • Typing, transcribing, filing, answering phones, etc• Database design and maintenance

• Assisted IT department with special projects• Data migration / verification for Y2K project

Proofreading deposition transcripts for spelling, punctuation and compliance with standards.

(Court Reporting Firm)• Scheduler• Production Manager• Collections and A/R• Proofreading