Seasoned technical Cloud Architect with decades of experience in architecting, building, supporting and managing corporate enterprise critical systems.I'm an Oracle ACE and a certified Oracle Cloud Infrastructure (OCI) Architect Professional. I've done extensive work with the entire Oracle Hyperion Enterprise Performance Management (EPM) System suite from the initial beta versions through the latest 11.2. Including Foundation Services, Planning, Essbase, Reporting and Analysis, Financial Management, Financial Data Quality Management, Oracle Data Integrator, Profitability Cost Management (HPCM), Data Relationship Management (DRM), etc.I also work with the following platforms and technologies in respect to the architecture, deployment, design and management: Oracle Cloud Infrastructure (OCI), Azure Cloud Services, Amazon Web Services (AWS), Oracle Exalytics Platform, VMware, Windows, Oracle Enterprise Linux (OEL), RHEL, AIX, Solaris, Oracle DB, SQL Server DB, SSL, SSO, Weblogic, IBM Websphere, IIS, etc.Some of my Current Service Offerings are:Cloud Architecture Design and Migration (IaaS, Saas, PaaS, Hybrid)Technical Infrastructure TrainingInstallation and configuration for new or existing environmentsApplication migrationsApplication upgradesNew/Upgrade Architecture design/re-design (physical and virtual implementations)Performance tuningHigh Availability design & implementationDisaster Recovery design & implementationFull system wide PatchingTechnical review/assessmentsBest Practice Development for Technical AdministrationInfrastructure classes for the EPM SystemAdvanced troubleshooting and issue resolutionCritical Period CoverageProduction Support/Managed Services

Exceptional communication, problem solving and technical skills with a very experienced background architecting and designing infrastructure solutions across many industry verticals. Specializing in Enterprise Performance Management installations, upgrades, and migrations with the full suite of Oracle EPM product line. Deep involvement with Oracle EPM/BI applications from the initial 1.x version to the most recent 11.1.2.x releases.Architect and design best in case system environments, with high client satisfaction.Infrastructure performance tuning and infrastructure technical reviews.

Senior member of Oracle’s Advanced Customer Services (ACS) eService team.Architecting, designing and implementing infrastructure solutions for Oracle’s Enterprise Performance Management System (Hyperion suite) of software applications.Expert level installation and troubleshooting of versions 9.3.1.x through 11.1.2.x of the entire Oracle EPM system of applications.Working with Oracle’s Development, Quality Engineering and Product Assurance teams to assist in real-world feedback and troubleshooting of the latest Oracle EPM System set of applications.Perform Infrastructure Performance Tuning and Infrastructure Technical Reviews for the Oracle EPM System.Perform onsite or remotely based infrastructure engagements ranging from troubleshooting, to architecture, to re-design, to review, to implementation, to infrastructure tuning for any of the Oracle EPM system applications.

Re-designed, developed, tested and implemented an award winning externally hosted e-commerce website for Ceriello Fine Foods.Increased website sales volume over 230%, traffic over 400%, and search engine ranking/page rank within first 5 months of deployment of new website.Handled all daily business operations including sales, inventory management, customer service, purchasing, accounts payable and receivables as well as financial record keeping for Ceriello Fine Foods On-Line.Integrated 4 unique systems to construct a single Point of Sale and order fulfillment process for web-based and phone sales.Developed an inventory database and order tracking system for over 1,200 fine food products.Implemented a wholesale purchasing program for reselling and shipping company products.Developed marketing and sales materials through coordination with graphic designers, company management, external vendors and production/print services.Created procedures and documentation for daily operations and order fulfillment systems for mail-order/web-based business.Handled all aspects of product and business vendor relations including bidding for packaging materials, product inventory pricing, shipping/freight carriers.

Successfully planned and implemented a hardware upgrade project of over 175 new Dell workstations utilizing VMware Workstation technology, 130 administrative Lenovo ThinkPad Laptops, and multiple NAS devices for a world wide technical support re-tooling project.Successfully designed a plan, developed, tested and implemented with usage and image creation documentation over 90 pre-configured VMware test environments for Worldwide Technical Support staff including remote syncing to regional NAS devices in each staffed call center.Designed and provided technical and usage training to Hyperion’s Worldwide Infrastructure Consulting, Pre-Sales organization, and Technical Support groups for VMware Workstation and testing environments.Designed, lead and successfully implemented a project to create a web-based Worldwide Technical Support test lab scheduling system.Lead an equipment inventory recovery and disposal project to consolidate and clean-up support staff and test lab equipment for worldwide call centers.Responsible for current systems analysis, equipment estimates and budgets for Hyperion’s worldwide call centers.Designed and documented procedures for consolidation and usage of lab RDBMS testing environments.

Developed a plan for a global rollout of over 175 new workstations utilizing VMware Workstation technology for a world wide technical support re-tooling projectManage critical customers throughout the entire POC, sale and implementation process to ensure a successful deployment of Hyperion’s products.Install, troubleshoot, performance test, new and existing versions of analytic web applications on third party J2EE compliant Application Servers and multiple operating environments.Design and provide technical and product training to Hyperion’s Infrastructure Consulting, Pre-Sales organization, and Technical Support groups for web based analytic applications and third party software integration.Work directly with cross-departmental heads to ensure successful and rapid resolution of critical client issues.Technical advisor for new systems procedures and hardware purchases for Analytic Applications Support staff of 70 people and one problem verification lab.Train on new technology trends and their relationship to Hyperion’s Products and provide knowledge transfer through training sessions, webcasts, and presentations to multiple Hyperion groups.Responsible for reviewing all content entered into the Primus Knowledge base for web based analytic applications for external land internal use.Act as a technical escalation and resource for multiple Hyperion Applications.

Present a technical and architectural overview for implementing a business analysis portal at annual user conference to an audience of over 200.Develop comprehensive Product Support Plans for Hyperion’s Global Support organization.Act as point person for a Global Support Network for Web Delivered Analytic Applications – Hyperion Application Builder, Hyperion Analysis Portal.Represent Support by attending weekly Development Product Launch meetings for Hyperion Application Builder and Hyperion Analysis Portal.Analyze and perform testing of Hyperion’s products for cross-platform and interoperability and usability.Develop and maintain a knowledge repository for technical and product support issues.

Present new product release of Hyperion Enterprise Reporting Web Server at annual User Conference to an audience of over 700.On-site client visits for both Critical Client issues and Beta programs for new releases of products.Responsible for knowledge transfer of Windows operating systems, web servers, web applications, troubleshooting and issue resolution via design and implementation of interactive training prototypes, weekly product meetings attended by 20+ staff, individual sessions, and various corporate databases.Creation and deployment of a web based product knowledge depository for Hyperion’s web related applications using MS Visual InterDev 6.0, VB Script, MS FrontPage 98, MS Access 97, and ASP technologies running on a MS IIS 4.0 web server.Worldwide Support escalation for Hyperion’s Spider-Man™ Web Application support product and technical issues.Analysis, verification, troubleshooting and generation of work-arounds for product issues in support of a client base of over 3,000 national and international clients for financial web applications.Participate in Documentation reviews for Hyperion’s web applications releases.Maintain corporate support center’s Problem Verification Lab: 11 servers and 6 client workstations including installation of operating systems, network connectivity, general maintenance and upgrades.Escalation contact for Hyperion Enterprise client product issues.Verify client reported defects in new software releases.Develop and assist clients in implementation of work-arounds for Hyperion product defects.Initial support contact for Hyperion’s Spider-Man™ Web Application product issues.Test new products versions for usability.Initial contact for Hyperion Enterprise client product issues.Research and document product defects for client reported issues.

Manage and coordinate all aspects of operation for the University Computer storefront including hiring, training, and scheduling of staff, vendor relations, storefront promotions and events.Inventory control including on-line and direct ordering, tracking of orders.Development and implementation of direct departmental sales program.Direct customer computer and network server consultation.Responsible for all areas associated with the University’s new Student Union store location.Pre-consultation and technological needs analysis with departments, faculty, and students on personal computer as well as network server purchases.Organization and presentation of computer and server purchase bids for UNH departmental community as well as the other members of the University System of New Hampshire.Leader of a sales staff which produced a 300% increase in Dell Computer server and workstation revenues.Planning and preparations of special marketing events.Assisting with publicity and advertising.Consulting students and faculty on computer purchases.