Organize, plan and manage the entire US life cycle of recruitment from sourcing candidates to on boarding utilizing the budgeted resources to deliver consistent and timely resultsEngage in workforce planning and forecasting organization-wide; collaborate with Business development and hiring managers to identify priority programs and source talent in advance of open positionsAcquiring new clients and manage external partnerships with vendors, clients and consultantsProvide general recruitment and talent acquisition support, including defining job requirements and responsibilities, writing job ads and descriptions, posting open positions, conducting phone/Skype interviews, screening resumes, coordination of interviews, background checking, researching new acquisition sources, and addressing general employment inquiriesCreate and foster strong relationships with colleagues and partner with hiring managers to identify requirements and business needs. Delegating requirements amongst the team members and empowering the team, setting the right expectation for the team in line with the organizational goals.Develop strategies and programs to attract talent and increase presence and knowledge of pact as a preferred employer; Ensure recruiters and hiring managers have a clear mutual understanding of staffing policies, practices, processes and priorities.

Act as the point of contact for clients particularly MSP's and organizing regular client meetings to discuss their requirementsIdentify new potential customers and supervise sales account representativesContinuously be alert and responsive to changing customer business environment and needs. Communicate to account management team accordingly.Develops and implements branch revenue and expense forecasts.Establishing budget and assisting with the development of short and long range growth plans. Identifying opportunities for further growth of existing accounts. Sets and monitoring pay and bill rates based on skill categories.Ensure proper credit references are obtained and client credit limits are established according to guidelines. Performs collection of all outstanding accounts receivable.

Proactively manages assigned team by mentoring, guiding, training and assisting recruiters individually and group wise as needed. Managing a Team of Recruiters. Daily Activities includes Client Management, Vendor Management. Bringing in New clients for US IT Staffing. Communicate ideas/information regarding competitive strategy, gather and communicate market/competition intelligence to managersSolicit new business from clients, maintain relationships, gather intelligence, follow-up on inquiries, provide appropriate information to clientsEnsures all weekly and monthly team productivity SLAs are met through regular monitoring and supervision. Ensures quarterly and yearly team performance (offers/starts) targets are achieved and team is geared to handle urgent requirements.Maintains a strong work relationship with the account manager(s) of the client(s) assigned, and works closely with the account manager(s) to prioritize client requirements and quickly resolves any issues that might arise. Ensures consistently high requirement coverage by proper utilization of the team.Ensures daily and weekly reports and updates are prepared and sent on time

Includes assessments of marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, follow-up sales activity, and business model design.Generation of IT Staffing Leads and placement, Building relationship with Direct clients, Tier 1 vendors, Marketing H1B candidates.Bringing in new accounts, Account Management and client management. Responsible for generating new business development and sales for IT services. Account Mining and Farming and creating Business Reports.Collateral creation on customer request.Contribute case studies and whitepapers based on account’s project implementations for federal and commercial businessExposure in responding to RFP’s , RFI’s , Bidding and Proposal drafting for Federal and State Clients in collaborating with Team Partners

Identifying, generating new business opportunities, clients for the range of Services with respect to Engineering.Identify target market (Manufacturing) gathering data on the same.Preparing necessary presentations, Sales Collaterals and Case Studies.Targeting IME/RE, Consumer Durables and Medical Devices Companies with Revenues above 100Mn$ Companies.Responsibilities Includes: Establish and maintain a cordial relationship with current and Prospective clients.Fixing up a Lead Meeting with Client and VP of BWIR and Practice Heads (if necessary).

Identifying, generating new business opportunities, clients for the range of Services with respect to IT industry.Preparing action plans and schedules to identify target market gathering data on the same. Preparing necessary Sales Collateral for client interaction.. Presenting and selling IT related software Services to identified potential clients followed by post sales activities. Updating on sales promotional collateral and Service knowledge. Establishing the brand name of product / services.Establish and maintain a cordial relationship with current and prospective clientsPreparing and maintaining master report of entire activities, including daily activity, leads, follow-up, closings, future prospects and adherence to goals.Responsibilities include direct sales, account management & establishing strategic alliances. Mentoring the New Joiners and Handling Client Escalations and Interactions on a day to day basis. Meeting targets on a regular basis.

Providing Technical Support for Act by Sage-Contact and Customer Relationship Management Software. Includes setting up e-mail integration, using integration features, and performing a mail merge to an e-mail document.Convert data as well as convert custom layouts, templates and reports. Installation, Editing Registry, Un-Installation, Remote Access Support. PDA Installation and Synchronization. Maintaining AHT and C-SAT Score. Escalating to Supervisor if Needed.

Providing Technical Support for Vonage Products. Resolve all customer issues during the first contact by leveraging all available tools and resources. Switches & Hubs (Unmanaged, Managed, L2/L3 and Smart Switches) Gigabit, fast Ethernet, modules and power-over-Ethernet.Security Products (VPN routers and client software) wired and wireless,Wireless Products (Access points & antennas, Adapters),Business Software (VPN Client & Network management)Debugging hardware & software system level problems in a multi-vendor multi-protocol network environment. Need to Maintain a good C-SAT Score