Joseph Mastellone Email & Phone Number

Garland, Texas, Us

• Managing operations of a 90,000 sq ft Family Entertainment Center with multiple attractions and dining options. Including 8 Dine In Theaters and a Full Service Bar and Restaurant.• Oversee staff training, scheduling, and customer service to ensure a top-notch guest experience.• Implementing cost-saving measures and operational efficiencies to ensure EBITDA goals are consistently achieved.

Tampa, Fl, Us

✪ SCOPE: Directed all operational matters within a fine dining steakhouse and wine bar. Cultivated relationships within the community to ensure success of restaurant. Handled talent acquisition for the team.✪ NOTABLE IMPACTS:→ Maintained full budgetary and fiscal responsibility of P&L and COGS related goals.→ Ensured the achievement of quarterly and annual goals of all salaried management.

Austin, Texas, Us

✪ SCOPE: Managed all aspects of opening of new venues. Established relationships within community to ensure success of venues. Directed retail operations within multiple venues and lines of business.✪ NOTABLE IMPACTS:→ Established relationships with vendors and community partners.→ Oversaw budgeting and fiscal responsibility of P&L and COGS related goals.

Grand Prairie , Texas, Us

✪ SCOPE: Appointed as a member of the Executive Management Team reporting directly to the President of Lone Star Park. Managed 7 Department Heads. Led all functional areas of operations for events with up to 20,000 guests including logistics, purchasing, budget management, staffing, training, menu development, and forecasting. Managed key partnerships with vendors and sponsors for mutually beneficial engagements. Established and maintained the retail operation within the Racetrack.✪ NOTABLE IMPACTS:→ Charged with accountability for an operating budget including F&B, Operations, Retail, and Pari-Mutuel Wagering Revenue of more than $100M.→ Consistently improved EBITDA for 5 consecutive years.→ Championed efforts to slash operating expenses.→ Reduced overall cost of sales by 7.9% in 2014, 9.5% in 2015, and 5.8% in 2016. → Revamped the entire Food and Beverage Department and recruited top talent.

HARMAN HOSPITALITY GROUP | 2011 – 2012 Regional General Manager – Dr. Pepper Arena/Dallas Star Centers✪ SCOPE: Provided leadership and direction to operational matters across 6 properties in the Dallas/Ft. Worth area. Led operational planning and logistics for catering events at Baylor University and Southern Methodist University.✪ NOTABLE IMPACTS:→ Maintained direct responsibility over financial performance, planning, budgeting, staffing/scheduling, associate training and development, and food procurement, preparation, and safety.→ Established new operational policies and procedures.→ Introduced a new labor budget and forecasted a 6% decrease in labor costs.→ Successfully decreased food costs by more than 8% by implementing new products and selecting new vendors.

New York, Ny, Us

• Assisted the Director of Finance in overall operation of Legends Hospitality Management; oversaw and recorded sales of newly initiated Group and Individual Tour Departments and the Stadium Café and Premium Services Action Station programs.• Ensured and enforced consistency and quality of service delivery.• Managed and controlled costs of labor and execution of initiatives; oversaw the processing of all credit card transactions for all Stadium events.• Reconciled and maintained weekly Cash Reports; budgeted, forecasted, facilitated, and implemented staff expectations.

New York, Ny, Us

• Managed all aspects of operational planning and logistics, food and beverage services, sponsorship activations, entertainment, concert productions, promotions, and special events for the Plaza area containing up to 50,000 people per event. • Maintained direct responsibility over financial performance, planning and budgeting, staffing and scheduling, associate training and development, and food procurement, preparation, and safety.• Identified and exploited profitable opportunities; negotiated and executed catered events on- and off-site, coordinated entertainment, and scheduled special events.• Developed operational procedures, cost controls, budgets, training, and customized menus; oversaw distribution, permitting, and execution for temporary Food and Beverage locations.• Planned staff schedules to ensure adequate manpower coverage, coordinated employee training, and designed/implemented incentives and other motivational programs to enhance customer service competencies. • Created and maintained equipment and small wares list for Food and Beverage department according to budget; located, selected, and obtained products for customization throughout the Department as well as in compliance with Green initiatives at the Stadium.• Assisted in the coordination, management, and forecasting of large-scale, outdoor, catering functions. • Identified, actively prospected, and acquired vendor sponsorships; maintained and facilitated new vendor contracts for New Cowboys Stadium.• Ensured and enforced all sponsor requirements per contractual agreements, including all outdoor activations.Key Accomplishments• Created logistical plans, maps and diagrams for placement of portable units in and around Cowboys Stadium.• Consistently maintained costs at or under budgeted projections.• Assisted in the oversight of new construction for the facility and coordinated and facilitated the move of the Food and Beverage Department from Texas Stadium to Cowboys AT&T Stadium.

Chicago, Il, Us

• Directed multiple profit centers including high-end premium services, luxury suites, clubs, concessions, and portable locations. Successfully facilitated the administration and management of operating budgets valued at upward of $1.2 Million annually. • Traveled to major venues and Convention Centers to manage and support various teams in execution of premium services and food and beverage related activations, and ensured adherence to corporate policies and procedures; supported infrastructure on major sporting and entertainment events.• Scheduled and supervised servers and NPO groups to ensure successful events and maintain labor budget.• Established and maintained appropriate Par levels of inventory to ensure profitability; coordinated and oversaw proper maintenance of area to ensure successful IPOE and CNS scores.• Acquired and maintained profitable and successful client relationships; maintained consumption and cash bars for corporate and public clientele.• Supervised and trained staff on proper food distribution and alcohol practices.• Worked and implemented many activations at events including: Kentucky Derby, Super Bowl, and the Masters Golf Tournament.• Worked and implemented many activations at large conferences at Orange County Convention Center and McCormick Place.

Us

• Generated over $3 Million in consulting proposals from a wide range of corporate and non-profit clients including J. Walter Thompson, Arthur J. Gallagher, and The Fannie Mae Foundation for a prominent, local technical consulting company.• Identified, initiated, and maintained profitable client relationships; generated proposals for new business opportunities and developed and delivered PowerPoint presentations.

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