Sr. Customer Success Manager
CurrentSupporting Maxar's SecureWatch and MGP Pro customers in the EMEA region.Focused on increasing retention and reducing customer churn.
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@maxar.com
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Joe Matthews is listed as Sr. Customer Success Manager @ Maxar at Maxar Technologies, a with 2273 employees, based in Princes Risborough, England, United Kingdom. AeroLeads shows a work email signal at maxar.com and a matched LinkedIn profile for Joe Matthews.
Joe Matthews previously worked as Sr. Customer Success Manager at Maxar Technologies and Enterprise Customer Success Manager - Commercial Markets at Esri Uk. Joe Matthews holds Bsc Geography, Gis, First Class Honours from University Of Portsmouth.
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🔹 About Me 🔹I'm a dedicated professional with a strong background in Customer Success and a fascination with the power of EO and GIS to unlock new horizons. Over the years, I've cultivated a unique blend of skills that enables me to bridge the gap between cutting-edge technology and exceptional customer experiences.🚀 Customer Success Excellence 🚀With a proven track record of driving customer satisfaction and loyalty, I thrive in the world of Customer Success. I believe that exceptional customer experiences are at the core of any successful business. I excel in crafting personalized customer success strategies, onboarding processes, and support systems that lead to long-term partnerships.🛰️ Navigating the EO & GIS Universe 🌌I'm captivated by the immense possibilities offered by EO. The ability to capture and analyze data from space has revolutionized industries such as agriculture, environmental monitoring, urban planning, and disaster response. I've had the privilege of working alongside experts in the field, gaining firsthand experience in harnessing satellite imagery to provide actionable insights. Whether it's tracking environmental changes or optimizing supply chains, I'm dedicated to leveraging spatial intelligence to drive informed decision-making.💡 Bridging the Gap 💡My unique skill set lies in bridging the worlds of Customer Success and satellite imagery. I understand that while technology can provide incredible insights, it's the people behind the data who truly make a difference. I excel in translating complex technical information into understandable and actionable recommendations for my clients. By ensuring that customers fully harness the potential of geospatial technology, I help them achieve their goals and maximize their ROI.🌟 Let's Connect and Explore Possibilities 🌟I'm always eager to connect with fellow professionals who share a passion for customer success and the endless possibilities of geospatial tech. Whether you're looking to enhance your customer success strategies or want to explore how satellite imagery can transform your business, let's connect!
Listed skills include Customer Service, Teamwork, Retail, Time Management, and 5 others.
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London, England, United Kingdom
Supporting Maxar's SecureWatch and MGP Pro customers in the EMEA region.Focused on increasing retention and reducing customer churn.
I helped my customers gain more value from their existing ArcGIS investment, and explored how ArcGIS and Esri UK's Professional Services could benefit their organisation.
Managed customer relationships across several industries within the Commercial Markets and AEC sectors.
Aylesbury
Within the Customer Success Group (CSG) at ESRI UK I had numerous roles within Technical Pre-Sales, Technical Support and the Localisation team, leading to a diverse and extensive skills set. I have experience in most industries that use Esri Technology from AEC, Housing, Utilities and Retail to Central Government and Local Government.
Other employees you can reach at maxar.com. View company contacts for 2273 employees →
Brittany Smith
Colleague at Maxar TechnologiesBroomfield, Colorado, United States
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Hung Luong
Colleague at Maxar TechnologiesSan Jose, California, United States
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Michael Frazier
Colleague at Maxar TechnologiesModesto, California, United States
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Tobias Matts
Colleague at Maxar TechnologiesSweden
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Sharon Patterson
Colleague at Maxar TechnologiesBrighton, Colorado, United States
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Tucker Bradley
Colleague at Maxar TechnologiesNewport News, Virginia, United States
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Sean Hearrell
Colleague at Maxar TechnologiesDenver, Colorado, United States
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Terry Conlon, Phd
Colleague at Maxar TechnologiesNew York, United States
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Ron Clark
Colleague at Maxar TechnologiesBroomfield, Colorado, United States
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Jay Patel
Colleague at Maxar TechnologiesAlexandria, Virginia, United States
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Graduated from the University of Portsmouth with 1st Class Bachelor's Degree in Geography with Geographic Information Science (GIS)..
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Joe Matthews works for Maxar Technologies.
Joe Matthews is listed as Sr. Customer Success Manager @ Maxar at Maxar Technologies.
AeroLeads has found 1 work email signal at @maxar.com for Joe Matthews at Maxar Technologies.
Joe Matthews is based in Princes Risborough, England, United Kingdom while working with Maxar Technologies.
Joe Matthews has worked for Maxar Technologies, Esri Uk, and Waitrose.
Joe Matthews's colleagues at Maxar Technologies include Brittany Smith, Hung Luong, Michael Frazier, Tobias Matts, and Sharon Patterson.
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Joe Matthews holds Bsc Geography, Gis, First Class Honours from University Of Portsmouth.
Joe Matthews is listed with skills including Customer Service, Teamwork, Retail, Time Management, Microsoft Office, Gis, Arcgis, and Public Speaking.
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