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Recently taken a change in direction - after being made redundant, and experiencing a difficult IT job market, I decided to put my 22 year IT career on hold and try something different. However, I'm now having so much fun, and working with great people, and seeing immediate results, that I don't know whether to pursue a trade or return to IT. Either way, I have a clearer understanding of what I need to be happy and successful in a role, and I am leaning towards Operational Technology positions, or IT in manufacturing. If I ever return to IT.Previously: Experienced technical manager, IT generalist, and committed geek. As a generalist, I have managed systems support teams, introduced regulatory policies and controls under ISO 27001, CE+, NST CSF and others. ITIL, PRINCE2, MCSE certified. Experience of pharmaceutical software, manufacturing and MSP spaces.
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Director Of OperationsIc Maintenance ServicesLeven, Gb
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LabourerMaintenance Solutions Dec 2024 - PresentImproving and repairing serviced office buildings across Central Scotland - everything from fixing things to walls, cutting holes in walls, painting walls... actually, anything to do with walls. And ceilings. And floors. I help create better work environments, making people happier in their work day.
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It ManagerCertara Oct 2023 - Oct 2024Radnor, Pennsylvania, UsFormedix was acquired by Certara in October 2023. Continuation of previous function. -
It ManagerFormedix Feb 2022 - Aug 2024Burlington, Ma, UsTL;DR: Everything from hands-on, IT budget, alignment of IT with department / company goals; risk and compliance; author of various policies - and everything in between!Multifaceted role that combines regulatory and technical expertise. The pharmaceutical software industry operates within stringent regulatory frameworks, necessitating a delicate balance between policy adherence and technical innovation.While Formedix boasted commendable product-related policies, I’ve achieved a substantial overhaul and, in some instances, the inception of policies from the ground up to align with ISO 27001 requirements. As the IT Manager at a SME, I've shouldered a wide spectrum of responsibilities, encompassing strategic planning, budget, resource allocation, and the implementation of various information security related systems. -
Technical Team LeadExmos Jul 2019 - Jan 2022Grangemouth, Stirlingshire, GbA varied role - about 60% management, 40% technical.Exmos supports IT and OT (Operational Technology) at some of the world's largest manufacturing companies. I was privileged to be their Technical Team Lead!Managed a team of 6 Systems / Network Engineers - recruitment, learning and development plans, day to day team management.Major incident management, identifying SRE opportunities and managing projects to prevent recurrence.Member of the Exmos Operations BoardAccount managementSecurity - Cyber Essentials Plus audits, implementation of patching and vulnerability scanning systemsvCIO role for smaller clients - advising on IT strategy, DR planning, information security policies, and optimising business IT processes, reporting to small business boards. -
OwnerOverflow Msp Feb 2019 - Jul 2019Overflow MSP offers IT Managed Service Providers an additional tech resource available on a flexible basis. MSPs benefit from Monday to Friday 9-5 cover, without the cost of hiring another full time technician.- Are you tied up in technical problems without having the time to develop the business?- Do you worry about holiday or sickness cover?- Do you need an experienced technical support engineer, but don’t have the budget?With Overflow MSP, you have one extra member of your team, available every weekday, all 52 weeks of the year.
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Technical Support EngineerCoates It Jun 2017 - Feb 2019Lundin Links, Scotland, GbSupporting Microsoft, 3CX and WatchGuard solutions on behalf of small and medium businesses across central Scotland.Coates Consulting is a Microsoft Silver Partner and we support a range of cloud and on-site solutions, such as Windows 10, Office 365, Azure, and Windows Server and Exchange.For some customers, it's most appropriate to have servers in their office, for some, the cloud offers increased resilience and scalability, and for others, a hybrid solution offers a compromise between efficiency, affordability, redundancy and flexibility. I'll always recommend the most appropriate solution and I can always justify my advice - business IT should always help your company to do what it does best, and that's unlikely to involve worrying about your infrastructure.I'm using my skills as a VOIP expert - managing and deploying on-premises and cloud based 3CX PBX systems. My background is in Asterisk, but 3CX's easy provisioning and stability is a blessing for businesses who want rock solid telecoms both in the office and on the road. -
Co FounderScotial Ltd Mar 2003 - Jan 2017Scotial Ltd operates Fitlads, the UK's second largest gay dating website, as verified by Experian Hitwise.I created Fitlads in 2003 with my business parter, David Edwards. Within three years, Fitlads became the UK's largest gay social network, and second largest gay dating site. The USP is social interaction within the dating scene, rather than endless profiles.Since 2003, Fitlads has expanded into mobile applications, publishing, retail and events.
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Managing DirectorTriffik Ltd Feb 2000 - Apr 2003At 16 prior to passing my GCSE exams, I was contracting to a small number of local businesses providing such as Natoli Consulting, Clippesby Hall and Norfolk Autistic Society. The core business was website development, delivering dynamic solutions in PHP.In particular, I developed and maintained the Content Management System for A E Morgan Publications for use in Veterinary Practice and Canal & Riverboat magazines.
Joe Mcdougall Skills
Joe Mcdougall Education Details
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Notre Dame High School -
The Open UniversityInformation Technology
Frequently Asked Questions about Joe Mcdougall
What company does Joe Mcdougall work for?
Joe Mcdougall works for Ic Maintenance Services
What is Joe Mcdougall's role at the current company?
Joe Mcdougall's current role is Director of Operations.
What is Joe Mcdougall's email address?
Joe Mcdougall's email address is jo****@****joe.com
What is Joe Mcdougall's direct phone number?
Joe Mcdougall's direct phone number is +4477717*****
What schools did Joe Mcdougall attend?
Joe Mcdougall attended Notre Dame High School, The Open University.
What are some of Joe Mcdougall's interests?
Joe Mcdougall has interest in I've Recently Started Playing Golf, Squash, Running, Classic Cars.
What skills is Joe Mcdougall known for?
Joe Mcdougall has skills like Social Media, E Commerce, New Business Development, Social Networking, Online Marketing, Management, Property Management, Business Strategy, Strategic Planning, Account Management, Business Development, Customer Service.
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