Joe Mcleod Email and Phone Number

Direct operations for non-profit outdoor leadership program for vulnerable and at-risk youth; improving day-to- day operations, developing programs, managing staff, and creating and maintaining positive community relationships.Leadership has enabled an increase in youth served from 450 to 1700 (+275%) and number of programs offered from 250 to 450 (+80%); grew fee based revenue from $54K to $214K (+300%) and budget from $425K to $1.5M (+200%).Expanded full time staff 4x; redesigned job functions, onboard and train new employees on operations; direct the management of over 30 staff, assign tasks and projects, lead performance evaluations, and provide ongoing coaching.Responsible for reporting of program and student outcomes, developed evaluation tools and satisfaction surveys, led transition from internal to Search Institute survey and worked with vendor to customize tool; accurately measure KPIs, and improve programs to better meet needs of participants.Lead adherence to grant terms and deliverables, assist with reporting for grant initiatives, and lead collection and analyzing of data; able to exceed grant deliverables for environmental stewardship and education programs for youth in 2017.Developed over 40 partnerships with SD schools and non-profits; maintain communications with stakeholders, create customized programing, and ensure staff is providing outstanding experiences to all participants; successfully increased contracts.Serve as Advisor to Board Of Directors, presented program reports including high level overviews of initiatives and outcomes, and advised on strategic growth initiatives; partnerships enabled launch of new social enterprise summer camp, free programs for military youth, and corporate sponsored events. Support business operations, including HR, workers comp claims, and risk management actions; oversee $1.5M budget, including resource allocation, program and employee expenses, and AR; reduced costs while improving revenues 25%.

Managed operations for outdoor recreation and programs for large UC campus; led development and oversight of Bike Center, Wilderness Outings, Outdoor Leadership Training Program, Youth Summer Programs, High Ropes Challenge Course, Indoor Rock Wall, and Outdoor Equipment Rental Center, while managing two full time Coordinators and over 50 student staff.Provided oversight and vision for a robust collegiate leadership development program; Inspired young aspiring outdoor leaders and supported training in wilderness risk management, group management, situational leadership and trip planning.Directed $320K program budget, led review and analysis of all spending, allocated funds, and improved equipment procurement and tracking procedures; created $45k cost savings through streamlining of inventory and fiscal oversight of new equipment purchases.Served as member of Administrative Leadership Team, Risk Management Team, and Internship Development Committee; led design and launch of new 10-week summer internship program, including recruiting, interviewing, and training strategies and documentation; able to secure 10 interns each summer and led to many individuals transitioning into full time positions.Developed first ever Internal Incident Review Process for department, identified risks and trends in programs, developed new reporting and investigation processes, and selected staff to lead internal incident reviews; presented new plan to department directors and earned support to implement across department.Created and delivered state-regulated Sun Safety Trainings, designed curriculum and presentation for 2-hour workshop on sun safety, heat illness, and skin cancer; provided training for over 50 employees annually.

Managed Outdoor Behavioral Healthcare programs for struggling teens; developed and led multi-day outdoor backpacking and camping trips, implementing therapeutic behavior modification processes with licensed therapists and trained instructors.Contributed to the creation of the company’s mission, goals, and standard operating procedures; developed risk management processes, educational curriculum, and instructor trainings; designed company’s intake process, field logistics, and leadership programs.Managed all aspects of hiring and supervision of one Assistant Director and four FieldInstructors.Consulted with area schools to identify youth participants and appropriated an $80,000scholarship fund.

Managed operations and programs for Emergency Shelter Care and Short Term Group Home for up to 10 teenage youth. Led oversight and training of 8 staff. Partnered program participants, Teachers, Social Workers, and Therapists to develop and implement youths IEP's. Fostered an environment for impactful programming and curriculum.