Joe Mcmorris Email & Phone Number

Austin, Tx, Us

Houston, Texas, Us

Las Vegas, Nevada, Us

Provided enterprise-wide vision, leadership and strategic direction in the planning, implementation, management, and operation of information technology, information security and compliance initiatives for a leading SaaS CRM provider to the auto industry.

Emeryville, California, Us

Recruited to turn-around business and position it for scalable organic growth or future acquisition. Oversaw all global IT operations and production cloud hosting environments supporting multiple customer facing library management SaaS applications. Accountable for all Information Security, Audit and Compliance programs including the ISMS framework governed by ISO 27001/27018 certification, annual SOC 2 audits, Privacy Shield certification, GDPR attestation and FedRAMP assessments. Innovative was acquired by ProQuest in January 2020.• Conducted holistic analysis of current global IT operations and provided both near-term and long-term strategic plans to address significant gaps in best practices and correct inefficiencies. • Evaluated current hosting operations and recommended new Hybrid Cloud hosting strategy leveraging the VMware Cloud on AWS which will recognize $8.5MM savings over five years.• Overhauled vendor management practices by renegotiating contracts, terminating agreements, implementing an Asset Management program, and consolidating vendor solutions to recognize over $1.2MM in annualized savings.• Improved operational efficiencies and reduced communication expense over 60% by conducting company-wide consolidation of multiple collaboration platforms including a global rollout of Microsoft Teams, OneDrive and Intune.• Completed ISO 27001 recertification, including new ISO 27018 privacy controls, and SOC 2 Type 1 audit under Security, Availability, Confidentiality trust service principles to meet customer contractual and board compliance requirements. Led completion of PCI, CCPA, Privacy Shield and GDPR compliance initiatives.

Alphen Aan Den Rijn, Nl

Selected to oversee global hosting services for the GRC division supporting over 30 business critical applications, more than 15 different database technologies/versions and generating $1.3B in annual revenue in 2017. Provided hosting services for all customer facing cloud-based production and non-production applications, systems, infrastructure, and database servers and oversaw a global staff of over 50 people located in seven cities across the USA, Europe and India.• Established a common cloud operations management framework which standardized operations enabling global scalability of support resources across multiple business unit teams that supported 4600+ servers 24x7. • Transitioned from 46 data centers and 10 vendors to 75-80% cloud adoption on AWS, Azure and IBM by leading the effort across GRC to consolidate data center providers. Provided executive sponsorship for the same program to reduce the enterprise-wide, global footprint that supported over 12,000 servers in 207 locations. • Implemented core set of Cloud Managed Services with defined service levels to improve quality and consistency of service delivery and increase uptime and availability of all GRC applications in AWS, Azure and IBM clouds. • Served as strategic partner to GRC divisional business unit C-level executives providing hosting services for mission critical applications. Established executive partnership engagement model that provided a single point of contact on all IT and hosting-related issues throughout product lifecycle.

Houston, Texas, Us

Wolters Kluwer acquired Datacert in 2014 and combined it with their existing Enterprise Legal Management (ELM) business, TyMetrix, creating ELM Solutions, the largest ELM vendor in the market. Selected to lead IT for the newly combined ELM Solutions business, tasked with rapidly transitioning global IT services preparing for accelerated growth. Managed operating budget of $20MM with $3MM Capex. Led all merger-related IT initiatives including: a company-wide migration to Office 365, correcting significant process gaps to improve quality of service delivery, and consolidating mission critical systems, office locations and networks.• Led all merger-related IT initiatives including: a company-wide migration to Office 365, correcting significant process gaps to improve quality of service delivery, and consolidating mission critical systems, office locations and networks. • Directed global cross-functional team to migrate Tymetrix T360, a multi-tenant SaaS application supporting 180+ clients representing half of ELM’s total revenue, to new private cloud to improve uptime, reliability and stability. • Executed on aggressive three-year, high-value plan to consolidate hosting operations, saving over $1MM, stabilizing the deteriorating production environment and vastly improving the customer experience. • Led enterprise-wide operational improvement initiative to consolidate information security controls and control objectives under a common ISMS management framework and achieved both SOC 1 and SOC 2 Type II audits for the legacy Tymetrix T360 operations. • Led newly combined ELM business to become certified under ISO 27001 and CSA STAR international information security standards, further solidifying ELM’s global market leadership position as the only provider holding both prestigious, internationally-recognized information security certifications.

Multi-disciplined technology executive and thought leader whose strategic vision, leadership and contributions were vital to the ongoing, rapid success of a highly dynamic, global technology organization with customers in 140+ countries, 300+ employees and 14 consecutive years of double-digit revenue growth. Led all Information Technology, Information Security and strategic compliance initiatives to achieve long-term business goal of reaching $100MM.• Designed and built enterprise class IT operations, Hosting Services, and Information Security program from ground up. Grew IT organization from local team of three to over 30 globally based employees.• Established global hosting operations for flagship law firm e-billing SaaS platform which supported over 13,000 legal service provider connections and processed over half a billion dollars’ of invoices per month.• Created new revenue-generating suite of hosting services by designing and architecting a complete, turn-key managed hosting solution for corporate customers as an alternative to behind-the-firewall installations.• Implemented annual recurring external third party SOC 1 and SOC 2 Type 2 audits under scope of global hosting and internal operations with over 7+ consecutive years of consistent unqualified reports with no exceptions.• Conceived vision and led process to secure both ISO 27001 and FISMA certifications, a significant market differentiator which directly led to several lucrative international and government contracts.• Led the effort to be one of the first organizations worldwide to achieve the Cloud Security Alliance (CSA) STAR certification at the Gold level demonstrating a high level of maturity of the ISMS supporting hosted cloud services.