Joe Mcnemar Email & Phone Number

Pennsylvania, United States

Claymont, Delaware, United States

• As Senior Product Manager, I gathered insights from Business Leads, Product Managers, and Data Scientists across business units (Personal Loans, Securities & Investing, Student Loans, etc.) to build a consistent.
• Played a key role in the launch of the SoFi Money spending account, the SoFi Money Bill Pay functionality, and Samsung Money by SoFi.
• Conducted evaluations on multiple vendors for features such as Zelle integration, Bill Pay, and Remote Deposit Capture to recommend the best solution/platform based on our needs.
• Reduced time for ACH deposit availability by 40% through the refinement of our fraud risk policies.
• Served as a Subject Matter Expert (SME) to our Learning & Development (L&D) team on product features for Money Movement and Risk/Fraud, enabling the creation of accurate, thorough product training materials for.
• Managed projects for multiple features/functions to enhance the user experience, including Suspected Fraud (Debit Card Transactions), Overdraft Protection and Coverage, Vaults, and Early Direct Deposit Credits.

Claymont, Delaware, United States

• Prior to the acquisition of Zenbanx by SoFi, I led product strategy and enhancements for the FinTech startup offering multi-currency accounts for travelers and individuals with dual citizenship. I built out our.
• Partnered with Yes Bank in India to incorporate Immediate Payment Service (IMPS), enabling instant transfers.
• Collaborated with Flywire on planning our strategy for transferring funds from families overseas to US students.
• Named Lead BSA on several key customer-facing projects, such as Conversational Banking, ACH File Automation, Automated Debit Card Match & Kill Reconciliation, and Deposit Holds.
• Built relationships with onsite and offshore development teams, vendors, internal stakeholders, and external partners.
• Identified and implemented process improvements focused on accelerating the SDLC.

Wilmington, Delaware, United States

• During my tenure, I was promoted from Analyst/Associate in 2012, developing specifications for Software Engineers by partnering with Product Managers and other stakeholders to translate requirements. I analyzed and.
• Served as the Lead BSA on the Universal Money Movement (UMM) initiative following Capital One’s acquisition of ING Direct, connecting banking products via APIs.
• Guided the integration and standardization of systems as a result of the UMM launch, bringing together and unifying disparate systems across the enterprise.
• Improved API response time and the user experience by introducing a placeholder structure, preventing on-screen elements from moving as data was received.