3rd Grade TeacherHouston Independent School District · Full-timeAug 2021 - Jun 2022 · 11 mosHouston, Texas, United States · On-site-Collected and analyzed student assessment data to determine progress towards learning goals.-Developed instructional initiatives based on data analysis to improve student achievement.-Presented quantitative results of student performance to administrators and collaborated on refining teaching strategies.-Provided whole-class and individual instruction in math and social studies.-Developed learning materials for a roster of 40+ students on an ongoing basis.Skills: Interpersonal Skills · Attention to Detail · Problem Solving · Data Analytics

-Identified and maximized sales opportunities, increasing customer retention rates.-Analyzed chain-wide sales trends to target sales opportunities.-Provided excellent customer service, answering product-related questions and informing customers about insurance options for their purchases.-Enhanced customer satisfaction and return rates through exceptional service and effective communication.-Achieved a 17% increase in personal sales through targeted sales strategies and customer engagement.-Consistently ranked in the top 10% of sales associates for customer satisfaction ratings.

-Assisted clients in realizing their home entertainment vision through customized AV system installations.-Determined optimal placement for system components to ensure ease of use and user satisfaction.-Built AV systems to industry standards using best practices.-Consulted with clients for approval on design, timeline, or budget alterations.-Trained clients on the proper use of their new AV systems.-Provided follow-up support to ensure continued client satisfaction.-Successfully completed over 50 installations, leading to high customer satisfaction and repeat business.

-Managed daily technical operations of British Petroleum’s Helios Plaza, overseeing over 30 conference rooms and executive suites.-Provided in-person customer service and technical support to upper-level executives.-Facilitated point-to-point and multi-point video conference connections using in-room equipment and Polycom RMX Manager software.-Managed Skype for Business meetings, integrating audio bridge capabilities and incorporating Skype content into Polycom video conference systems.-Monitored video conference systems with Polycom RealPresence Manager and resolved connectivity issues for both near and far-end sites.-Tracked technical issues through a ticket tracking system and followed up with customers upon resolution.-Conducted basic repairs and maintenance of conference room audio and video equipment, troubleshooting AV systems.-Supported the connection and operation of various computer and AV components.-Maintained facility-wide Haivision distributed video network.-Provided hands-on assistance with laptop computer technical issues.-Operated within British Petroleum’s HSSE safety regulations.

-Assisted customers with the connection and operation of computer and audio visual systems.-Troubleshot video conference connectivity issues for both near and far-end sites.-Provided technical support for laptop computers across various software suites.-Conducted training and provided ongoing learning resources for conference center capabilities.-Performed troubleshooting and repairs for conference rooms.-Constructed complex AV conferencing suites and pre-wired conference rooms.-Terminated various cables (Cat5, Cat6, DB9, etc.).-Installed various display technologies and mounts.-Dressed tables and equipment racks.-Conducted basic structural support work.

-Constructed, installed, and configured HDBaseT-based instructional display equipment in college classrooms.-Pre-wired rooms and installed speakers, wallplates, in-ceiling equipment boxes, projectors, and screens.-Integrated components into the network, ensuring all equipment communicated and functioned properly.-Organized and dressed components professionally in lecterns.

-Pre-wired conference rooms and terminated various cables (Cat5, Cat6, DB9, etc.).-Installed TVs, projectors, projection screens, and mounts.-Dressed tables and equipment racks for professional appearance.-Constructed and configured enterprise-level AV suites.-Performed troubleshooting and maintenance of completed installations.-Conducted basic structural work to support AV installations.

-Supported operations for conference facilities consisting of over forty-five suites.-Developed and implemented a maintenance schedule for conference facility assets.-Provided video production and post-production services.-Managed and tracked rental inventory of AV-related assets.-Integrated equipment into appropriate networks.

-Monitored the quality of programming recorded for re-air and inputted program segments into the Louth tape automation system for broadcast.-Worked closely with Day of Air and Master Control personnel to resolve issues affecting the broadcast of FoxSportsNet programs, including format issues, video & audio problems, and questionable content.-Assisted in ingesting commercial content from tape-based formats to Fox’s commercial ingest servers, including color correcting footage and normalizing audio and video levels to broadcast-safe standards.

-Worked on a four-week contract video shoot with a three-man crew on location in St. Lucia, filming at various resorts, hotels, eateries, store fronts, and tourist locations.-Managed setup and breakdown of lighting, camera, and audio equipment for multiple daily shoots, creating three to ten distinct lighting arrangements per location.-Served as Dolly Grip, slated shots, changed lenses, coordinated appearance release forms, pulled focus, organized tapes, inventoried equipment, assisted in set dressing, and performed some camera work.