Joseph M. Email & Phone Number

Irvine, California, Us

I serve as the Technology Strategist and Principal Consultant, where I lead innovative technology ventures from ideation through to product launch. I work closely with executives to align strategic initiatives with business goals, driving impactful transformations across industries. A key project includes modernizing American Honda Financial Services’ communication platform by migrating their call center IVR system to AWS, which significantly improved reliability, scalability, and delivered a 103% ROI within three years. Additionally, I played a pivotal role in Yamaha Motors' technology alignment, integrating Industry 4.0 best practices to enhance manufacturing efficiency. I also managed critical manufacturing technology solutions for Yamaha, ensuring seamless integration across subsidiaries. My experience extends to utilizing AI and data science to achieve a 75% reduction in Yamaha’s propeller production scrap rate, and leading the implementation of a Transportation Management System (TMS) for Fisker Automotive, optimizing logistics and supply chain operations. My role at Orotech underscores my ability to spearhead complex technological initiatives that deliver measurable business outcomes.

Playa Vista, California, Us

I led a global team of over 53 members in implementing $50 million in digital transformation projects. My role involved collaborating with C-level stakeholders to define and launch new products, ensuring that technology initiatives were aligned with business objectives. I designed and oversaw the deployment of state-of-the-art IT infrastructure for 35 VinFast showrooms across the U.S., leveraging smart and AI systems to enhance customer engagement. I led the implementation of the Salesforce B2C Order to Cash process, integrating various Salesforce clouds and AI analytics, and managed the rollout of Connected Car services on AWS for the North American market. Additionally, I designed the Captive Finance Systems and led the ERP implementation using SAP S/4 HANA, which streamlined sales, supply chain, and finance operations. My work at VinFast highlights my ability to drive large-scale IT projects that support rapid growth and innovation in a disruptive industry.

Irvine, California, Us

I led a global program that included 35 team members and collaborated with Mazda's IT and Marketing teams in Japan and North America. My primary responsibility was to guide the development and delivery of Mazda's Connected Car platform and customer experience ecosystem. I provided technical guidance, managed the discovery, planning, and development phases, and ensured successful coordination across five business departments, leading to a 100% on-time delivery for the Connected Car program’s go-to-market launch. I also supervised and trained local teams, fostering accountability and consistent project management practices. Additionally, I led offshore teams in India and Japan, overseeing the development of the MyMazda App and website, ensuring seamless integration and high-quality user experiences. My work at Mazda underscores my ability to manage complex, cross-functional projects and deliver innovative solutions that enhance customer engagement and product quality.

Reston, Virginia, Us

I led a team of 12 engineers, managing daily tasks, overseeing a fleet of 15 prototype test vehicles, and coordinating parts sourcing, testing scenarios, and tool selection. I directed functional testing and validation for Audi Connected Services, managing cross-functional development teams to ensure seamless software integration and product improvement. My responsibilities also included securing program funding, monitoring milestone delivery, and leading local testing planning in collaboration with VW Group partners. Additionally, I played a key role in integrating and testing Software-Defined Vehicle (SDV) systems, optimizing vehicle software architecture to enhance performance and user experience across multiple platforms. My work at Volkswagen highlights my expertise in leading complex testing and validation processes and ensuring the successful integration of cutting-edge technologies in automotive products.

Sunnyvale, Ca, Us

I led a team of 8 engineers responsible for testing and validating a fleet of 10 prototype vehicles. I developed and implemented testing procedures, ensuring that tools and processes met Daimler's rigorous standards. My work involved managing software releases, conducting in-vehicle testing, and resolving technical issues related to connected services like emergency, convenience, and remote services. I was also responsible for managing the program budget, risk management, and executing end-to-end testing in collaboration with local and international suppliers. Additionally, I partnered with IT and business teams to ensure timely delivery of test results and documentation, contributing to the successful launch of advanced connected car features. My experience at Mercedes-Benz underscores my ability to lead high-stakes testing and validation efforts, ensuring the quality and reliability of innovative automotive technologies.

Irvine, Ca, Us

I led a 25-member global team in developing Kia's Connected Car Platform, "UVO." My role involved overseeing the end-to-end lifecycle of the platform, from initial concept through to post-go-live support, utilizing a combination of Waterfall and SAFe Agile methodologies. I managed an annual budget of $12 million and led the development of a state-of-the-art disaster recovery facility, ensuring business continuity for UVO services. Additionally, I designed a cloud-based solution that resulted in a 40% cost reduction and implemented end-to-end testing automation, enhancing platform scalability and reliability. I also played a pivotal role in integrating SAP ECC with Kia’s connected car platform, improving operations and customer experiences through advanced telematics and IoT technologies. My tenure at Kia highlights my ability to manage large-scale, complex projects that drive technological innovation and operational efficiency.

Exit to Co-Founder

Plymouth, Gb

Managed a team of 15 engineers across the country to support Cigna's Hybrid Avaya/Cisco Voice/VoIP Network transition project. My role involved ensuring operational stability during the transition, developing and monitoring a comprehensive plan that outlined tasks, assignments, and milestones. I was responsible for maintaining high levels of customer satisfaction and meeting SLA performance metrics. Additionally, I collaborated closely with Cigna's Service Manager to deliver technical reports and address any deviations from agreed SLAs or Statements of Work (SOWs). My work also included steady state planning, reporting, and providing weekly updates to Cigna's business owners. I established and maintained technical documentation standards, ensuring that the future HCL team could seamlessly deliver on project objectives. My experience at Cigna underscores my ability to manage complex transitions and maintain service excellence in critical IT infrastructure projects.

6Th October, Cairo, Eg

Managed a team of 3 managers and over 10 team members to establish the school's strategic IT roadmap. My role involved defining and executing IT strategies with an annual budget of $1 million, redesigning internal IT operational processes based on ITIL v3 best practices. I led significant upgrades, including the transition to a new Cisco-based network, HP-based data center, and Microsoft environment running on VMware, which resulted in more than a 50% increase in productivity and a substantial reduction in IT costs. Additionally, I managed the migration of production servers to Windows 2008, Exchange 2010, and OCS 2007 R2, and introduced security gateway appliances to enhance network security. My work at the British International School demonstrates my ability to lead comprehensive IT transformations that significantly improve operational efficiency and technological capability.

Cairo, Eg

Led a team of 7 engineers in developing and implementing the IT Network Division's technical structure and procedures across Orascom's global subsidiaries. My responsibilities included managing multi-million dollar IT infrastructure projects, extending secure LANs, WANs, and intranet networks to 9 countries across 3 continents. I successfully oversaw the migration of platforms to Microsoft Windows Server 2003, ensuring projects were completed on time and within budget. I also enforced service management standards based on ITIL best practices, managed Tier 2/3 support teams, and ensured system functionality for Orascom’s corporate headquarters. Additionally, I played a key role in managing data center migrations for acquired companies, consolidating global reporting databases from SAP systems to Oracle eBS. My experience at Orascom highlights my expertise in managing large-scale IT infrastructure projects and ensuring seamless integration across a global network.

I was responsible for developing and maintaining the company’s IT infrastructure. My role involved overseeing network installations, server management, and ensuring the smooth operation of the company’s IT systems. I played a key role in analyzing and optimizing system performance, implementing upgrades, and troubleshooting technical issues to minimize downtime and enhance overall efficiency. Additionally, I collaborated with various departments to support their IT needs, providing technical solutions that aligned with business objectives. My experience at King Snefro Group highlights my foundational skills in IT infrastructure management and my ability to ensure reliable and efficient IT operations in a business environment.

Graduate Certificate, Introduction To Artificial Intelligence With Python

Master Of Science - Ms, Computer Network Management

Master Of Business Administration (M.B.A.), International Finance

Bachelor Of Science - Bs, Electronics And Computer Engineering

Diploma, Project Management

High School