Joe Mikac Email & Phone Number

Columbus, Oh, Us

Tampa, Fl, Us

I take pride in connecting IT experts with innovative companies across various industries to solve business challenges and drive results.

Westerville, Ohio, Us

Westerville, Ohio, Us

Westerville, Ohio, Us

Lead a project focused on updating client contact information, managing tracking documents and training plans for associates.Independently created a workflow to quickly update client information for time-sensitive loan forgiveness process.Develop best practices for contacting clients and technical support - including talk tracks and guides on working with clients.Handle over 50 calls per week to solve customer inquiries and concerns surrounding loan forgiveness and technical problems.Lead calls with clients on technical issues and work closely with the IT team to solve these issues.

Westerville, Ohio, Us

Hilliard, Oh, Us

Responsible for the successful implementation of projects resulting in up to 5x ROI - using client data to target ideal customers.Organized retail marketing campaigns using insights combining both direct mail and in-app messaging.Managed weekly client meetings to confirm client alignment with the plans and progress.Coordinated team meetings with internal stakeholders to ensure project timeliness.Developed and identified new retail business clients to grow Baesman business.

San Francisco, California, Us

Secured the biggest Company independent sales agreement ($240,000).Exceeded daily activity expectations (80+ cold calls, 100+ emails) to secure meetings for Account Executives.Skilled in sales techniques to handle prospect objections to uncover unmet needs and converting to leads for the sales organization.Trained new team members on best sales practices including Salesforce administration.Focused on Mid-Market businesses with over 50 employees, leading to large scale wins.Partnered with product development and marketing to plan for new go-to-market programs to develop new business.Developed and fostered relationships with decision makers at prospect businesses while continuing to establish relationships with new prospects.

Seattle, Washington, Us

-Meet with various Sprinklr clients to establish their desired platform build. Including but not limited to: what kind of social listening tools they plan on using, how many users and accounts will be on the platform.-Create builds alongside the Sprinklr Engineering team and use Sprinklr capabilities to accomplish client goals.-Integrate platform capabilities into the clients’ respective Social Media departments.-Train clients on platform best practices in weekly sessions covering a multitude of platform characteristics while being mindful of client goals.-Troubleshoot issues that clients and platform users have with their Sprinklr build.-Instruct clients how the data listening and reporting insights from Sprinklr can be used to accomplish their Social Media strategy.

Seattle, Washington, Us

-Engage with consumers daily via Twitter, Facebook and Instagram, ensuring the McDonald’s brand voice is utilized consistently, regularly performing at or above 90% of goal.-Understand the constantly changing social media trends and adjust daily interactions to coincide with those changes.-Assist on various projects including Community Manager Tagging Workflow, South by Southwest social activation and Grammy’s All Day Breakfast social activation.-Collaborate with leadership to suggest improvements for new programs, including how to better organize our Sprinklr software with regards to User Generated Content campaigns.-Provide insights into better workflow management in order to improve Community Manager performance.

Chicago, Il, Us

Work with a dedicated team to foster and develop the relationship that Intersport has established with GEICO over the course of the last eleven years. My efforts focus primarily on creating an exciting and endemic platform centering on Marathons and their respective expos. Our team works on sharing our clients brand messaging with consumers and interacting with them in a personal and lasting way. A large quantity of my work also centers on executing our event activation by planning and coordinating staffing for our events.

Us

Work with a team of professional digital marketing specialists to analyze and create content for various social media pages. Developing social media listening capabilities with regards to brand sentiment using cutting edge platform.

Analyzing data as a part of the membership team, which is used to understand what reasons caused former members to leave the organization.

Coordinate promotional efforts leading up to and during events at both arenas. Developed social media presence for the arenas, interacting with patrons and creating contests with social media users. Lead other marketing assistants in various promotional tasks around the Columbus area.

OUAB is the programming board at The Ohio State University that brings over 150 events per year. I worked to market the upcoming events using social media sites (Facebook and Twitter) as well as more traditional methods (flyer & poster distribution, promotional events around campus, television spots on Student Union televisions). Lead a committee of other students to coordinate marketing efforts with other committees and the events those committees brought to campus.