Joemon C A Email & Phone Number

Macduff, Scotland, United Kingdom

• Ensured a clean and safe living environment by managinghousehold tasks such as cleaning, laundry, and meal preparation.• Collaborated with healthcare professionals and family members todevelop and implement personalized care plans, meeting specificneeds and preferences.• Fostered a positive and supportive atmosphere by engaging incompanionship, recreational activities, and emotional support.• Help with tasks such as bathing, grooming, dressing, toileting, andmobility assistance.• Plan and prepare nutritious meals based on dietary needs, assistwith feeding if necessary, and ensure proper hydration.• Assist with light housekeeping duties, such as laundry, tidying up,and running errands like grocery shopping or picking upprescriptions.• Assist with or provide transportation to medical appointments,social outings, or other necessary activities.

Fraserburgh, Scotland, United Kingdom

• Ensured a clean and safe living environment by managinghousehold tasks such as cleaning, laundry, and meal preparation.• Collaborated with healthcare professionals and family members todevelop and implement personalized care plans, meeting specificneeds and preferences.• Fostered a positive and supportive atmosphere by engaging incompanionship, recreational activities, and emotional support.• Help with tasks such as bathing, grooming, dressing, toileting, andmobility assistance.• Plan and prepare nutritious meals based on dietary needs, assistwith feeding if necessary, and ensure proper hydration.• Assist with light housekeeping duties, such as laundry, tidying up,and running errands like grocery shopping or picking upprescriptions.• Assist with or provide transportation to medical appointments,social outings, or other necessary activities

Ernakulam, Kerala, India

• P&L Performance: Responsible for the overall P&L performance of the branch.• Business Process Setup: Set up the entire business process for the state and open new locations as per the business plan.• Team Management: Organize and lead a team of 20 employees, and develop and deliver the company's sales and marketing & recovery strategy within the Kerala region.• Target Achievement: Achieve business targets, reduce debtor, manage operations, maintain customer relationships, ensure portfolio quality, audit and compliance.• Budgeting and Monitoring: Participate in branch budgeting, monitor business progress, review portfolio quality, and participate in regional industry body meets.• Coordination: Coordinate with credit/operation/collection team for loan disbursement and receivable management.• Customer Interactions: Handle customer interactions and escalations.• Process Implementation: Implement business processes.• Performance Management: Participate in performance management processes and manage team performance.• Training and Development: Identify and analyze team training needs, plan and prepare training calendars.• Business Development: Identify new channel partners, generate new business by leveraging existing relationships, prospecting, conducting market analysis, and launching campaigns.• Performance Review: Review team performance on a frequent basis.• Reporting: Prepare MIS reports, report to Territory Manager, and adhere to audit/compliance as per company standards.

Ernakulam, Kerala, India

• Reviewed processes and practices regularly to achieve business goals• Encouraging the customers to subscribe for our services and avail them for quick and precise service.• Enhance the Existing Relationship Value by appropriate networking and Customer service.• Advised management of customer service trends, creating proactive strategies to maintain best practices.• Performance Review: Review team performance on a frequent basis.• Built and maintained productive relationships with team members and customers to facilitate business success.• Negotiated customer repayment plans, consistently maximizing early payments to reduce debt recovery time• Verification and compliance of with account opening procedures with regard to KYC and risk profiling.• Support the portfolio growth in the branch by identifying sell opportunities and deepening relationships.• P&L Performance: Responsible for the overall P&L performance of the branch and report to higher management• Report generation on monthly basis for higher management

Master Of Business Administration - Mba, International Business

Bachelor Of Arts - Ba, Economics