Joemon John Email & Phone Number

Philadelphia,Pa

Project Name: Group Insurance Policy Administration, Cigna ,USA CIGNA Group Insurance Policy Administration is a combination of 10 applications where all Group Insurance Client setups, feed setups, Contracts & Disability products coverages, Billing (ebill), and Fulfillments are maintained, processed for Claim systems and tracked. It’s production support and enhancement project consist of complete batch and online applications support.Key responsibilities:1. Maintain architecture standards, provide guidance and influence in setting standards with ISG and ASGs2. Engineer software products, ensure compatibility with infrastructure, define and maintain configuration standards, triage product to identify root cause on issues.3. Ensure application stability, performance, and system capacity meets TSG needs 4. Liaison into ISG and Information Protection for strategic and existing application security 5. Support Infrastructure requirements, estimation, and planning for all projects and baseline planning.6. Document SOP and certify SOPs created by Support Engineers 7. Provide data correction on conversions, re-triggers, and Accumulator rebuilds 8. Carry out and verify application system documentation and all CSC scripts9. SME for Analyzing the new scope and business rule changes, provide technical solutions10. Work collaboratively with internal and external stakeholders11. Identify, recommend, and implement automation improvements to increase service efficiencyEnvironment: JCL, COBOL, EZYTRIEVE, PL/1, DB2, VSAM, CICS, File -Aid, ENDEVOR, SYNCSORT, XPEDITOR, DFSORT, Abend-Aid, SPUFI, QMF and ESP, OpenShift, AWS cloud, Oracle and SQL server 201

Lafayette, Louisiana Area

Senior Consultant | CGI, USA| July 2015 – July 2018Project Name: Group Insurance Policy Administration, CIGNA, USARole: Onsite Co-coordinator and Tower LeadCIGNA Group Insurance Policy Administration is a combination of 10 applications where all Group Insurance Client setups, feed setups, Contracts & Disability products coverages, Billing (ebill), and Fulfillments are maintained, processed for Claim systems and tracked. It’s production support and enhancement project consist of complete batch and online applications support.Key responsibilities:1. Primary Role is to make sure Cigna group applications are up and working fine, Resolve the issue Tickets based on Priority and within agreed SLA, manage the Incidents and Service Requests.2. Technical lead, the developer responsible for system design, coding, testing, and documentation.3. Work with leads of interfacing systems to coordinate cross-system requirements4. Project planning and coordination, Provide management reporting on the project status5. System design, Converting functional specifications to technical specs, fine-tuning, System Maintenance 6. Manage offshore resources and onsite resources7. Support Major/Minor enhancements & fix bugs, analysis, ad-hoc reporting, and business support8. Provided testing support for data mockup and environment buildup in Production support as well as Systems acceptance regions.9. Set up test environments, preparing system test plans, Testing and Validating test results10. Production support, system monitoring and predicting and preparing for future data volumes11. Adopting Best Practices and System documentation12. Continues improvement suggestions to improve the system performance and reduce manual effortsEnvironment: JCL, COBOL, EZYTRIEVE, PL/1, DB2, VSAM, CICS, File -Aid, ENDEVOR, SYNCSORT, XPEDITOR, DFSORT, Abend-Aid, SPUFI, QMF and ESP Team size: 6

Bangalore, India

Project Name: CIGNA Group Insurance Policy Administration, CIGNA, USARole: Offshore Tower LeadProvide support ongoing enhancements and maintain the production process trouble-free. Maintain the client and customer disability eligibility data, support new enrolments and administer new client implementations as per expected format and provide data to the claims system. Maintain consumer –policy information and produces invoices for billing and fulfillment.Key responsibilities:1. Responsible for Health check of the system, new enhancements proposed, workload balance of the team making sure deliverables meet in time and successful execution of end to end engagement2. Direct the coordination of all implementation tasks involving third-party vendors as well as provide consultation to clients on system implementation3. Manage the transition of the client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of the project.4. Coach, mentor and lead personnel within a technical team environment.5. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.6. Holding review meetings to monitor the progress of the Projects at various stages of design/coding/testing/pre and post-deployment.7. Coordinating development and testing activities with onshore resources 8. Defect Triage - Resolution and management of complex defects/bugs was one of the major activitiesEnvironment: JCL, COBOL, EZYTRIEVE, PL/1, FOCUS, DB2, VSAM, CICS, File -Aid, ENDEVOR, SYNCSORT and ESP Team size: 5

Bangalore , India

Project Name: JH Retail Finance, John Hancock Insurance, USARole: Senior Developer, Team Lead.Retail Finance Application suite of applications is divided into two application groups the Life Data Systems (LDS) and Life Valuation Systems (LVS) Systems. Each application has divided into dozens of sub-application under LDS and LVS. Key Responsibilities: 1. Involved in the client Business requirement analysis2. Worked with BA in transforming the business requirements to technical requirements.3. Develop, Code and test changes in the applications4. Removed inefficiencies in the existing programs5. Review and testing of deliverables6. Defect fixing7. Coordinate with the onsite team8. Production support Environment: JCL, COBOL, PL/1,FOCUS, DB2 ,IMS DB,VSAM , File -Aid Data Encryption, CHANGEMAN, SYNCSORT & ESP Team size : 5

Mumbai Area, India

Project Name: JH LTC Migration, John Hancock Insurance, USARole: DeveloperJohn Hancock’s Long-Term Care Business Unit has inherited many PL1modules used in conversion of financial feeds coming from the admin systems and going to the valuationSystems Triton and Axis. A major part of the engagement was to rewrite the application into COBOL – DB2 environment and eliminate the hard-coded business logic to an efficient program process. Support ongoing project activities along with the conversion process. Key responsibilities: 1) Coding, unit testing and system integration testing of the application2) Preparation of Program Specification / Unit Test Plan3) Develop the code based on the design document and perform unit testing4) Participate in Design/Code Reviews of the other Modules5) Study of Functional Specification and analysis6) Provide Production SupportEnvironment: JCL, COBOL, PL/1, DB2, CHANGEMAN, File-Aid, ESP Team size: 3

Master'S Degree, Master Of Computer Applications (Mca)

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor'S Degree, Computer Science