Joe Morgan Email & Phone Number

BrainCX is transforming customer engagement with a Voice AI platform Powered by the Science of Communication to deliver consistently exceptional customer experiences. Operating 24/7 with unmatched engagement recall and flawless information accuracy, BrainCX replaces outdated BPO call centers, robotic IVRs, and frustrating AI bots. By unlocking the full potential of AI, BrainCX empowers businesses to drive ROI, enhance brand loyalty, and eliminate bad customer experiences forever.The Role: Executive Advisor, Go-to-Market and Partnership Strategies: collaborate with the CEO, and executive leadership to:- Shape Go-to-Market Strategies: Drive BrainCX’s strategic positioning and market differentiation in the Voice AI space.- Forge High-Impact Partnerships: Develop alliances that accelerate growth and expand market reach.- Define a Unique Category: Establish BrainCX as a leader by leveraging the Science of Communication to deliver exceptional customer experiences.- Focus on Scalability: Design scalable business models that ensure measurable ROI and long-term profitability.Redefining the possibilities of Voice AI, ensuring businesses can engage their customers in ways that are authentic, efficient, and impactful.

London, Gb

Skilled Education is a fast-growing enabler of online education for leading universities and institutions including the University of Oxford, University of Cambridge, London School of Economics and others. The company enables Universities to launch new online programs, recruit thousands of new learners, expand into over 170 countries, boost student outcomes within simple fee-for-service partnerships. As an advisor to the CEO and Chairman, Joe supports Skilled Education’s strategic expansion into the North American market. His focus includes expanding partnerships, scaling operations, and enhancing Skilled’s societal impact.

London, Gb

Pearson Online Learning Services (now Boundless Learning) operates globally, providing universities with integrated strategies, advanced technology, and investment capital to expand enrollment, institutional reach, and create new revenue through online programs.As Head of Partnerships and a member of the Executive Leadership Team, Joe led the partnership lifecycle—from lead generation and deal negotiation to account expansion and renewals—while overseeing go-to-market strategies and aligning revenue initiatives with company objectives.Highlights:➣ Responsible for $1.21B in new contract signings➣ Managed 28 partners, 200 academic programs, delivering 100K+ annual course enrollments across 150+ countries ➣ Achieved 96.4% success rate in partnership expansion➣ As a member of the Executive Leadership Team, led the private equity-backed carveout of Boundless Learning from Pearson, overseeing strategic separation and ensuring a smooth transition into an independent entity.➣ Served as a company spokesperson, blogger, and advisor on Pearson Venture’s Expert Advisory Council, guiding investments in early-stage tech innovations.

At MaverixLab, Joe Morgan, as Founder, Managing Director, and Board Member, led a business accelerator focused on empowering emerging tech companies. He oversaw P&L management, growth strategy, brand development, and strategic partnerships, while guiding portfolio companies on market adoption, customer acquisition, and scalable revenue models. Joe also made key investment decisions to help companies innovate and scale.Additionally, Joe provided strategic consultation to industry leaders like McGraw Hill Education and Apollo Global Management, while advising on portfolio investments such as ClassWallet, driving growth for both startups and established organizations.

Coral Gables, Fl, Us

At the University of Miami Herbert Business School, Joe taught "Introduction to Entrepreneurship", introducing students to the core principles of entrepreneurship. Through hands-on learning, students developed a comprehensive business plan while exploring key topics, including:1. The decision to become an entrepreneur2. Developing successful business ideas3. Moving from idea to business4. Managing and growing an entrepreneurial firm

New York, Us

Noodle transformed education search with the first cradle-to-career recommendation engine, leveraging proprietary algorithms to curate and deliver the most relevant educational information and opportunities. The platform became a trusted resource for parents and students, from preschool to graduate school, and for services ranging from local tutors to study abroad programs, attracting 421,000 unique visitors per month.Highlights: ➣ Recognized by Forbes as one of the 10 Greatest Industry-Disrupting Startups and by Mashable as a top 5 startup transforming education.➣ Integrated 320,000 provider profiles and showcased 480,000 learning videos using advanced data processing systems➣ Attracted 421,000 unique visitors per month➣ Led the acquisition and integration of Lore, Inc., incorporating social networking into education➣ Drove B2B2C revenue growth through innovative digital models and shaped strategies for product offerings, partnerships, and demand generation

Us

Colloquy was a technology platform that met the growing demand for online learning by offering universities a comprehensive outsourced solution. It provided all the necessary services and technology to design, launch, and manage online programs, helping traditional colleges and universities attract, enroll, support, and educate students globally.Highlights:➣ Leveraged insights from market trends and university partnerships to create a comprehensive Online Program Management (OPM) platform that addressed the needs of institutions seeking to expand their global reach through online education.➣ Led the operational launch with four university clients in the first 20 months, expanding the company’s footprint in the Asia Pacific region.➣ Forged long-term revenue-sharing agreements, typically 8-12 years in duration, with academic partners, ensuring mutual growth and shared success.➣ Achieved a 1,000% increase in student conversions over two years, surpassing the university’s prior enrollment efforts and reaching prospective students across 78 countries.➣ Built a full-service omnichannel student and client contact centers.➣ Enhanced client satisfaction, achieving an 90 Net Promoter Score, through strategic analysis of "voice of the customer" feedback gathered via email, data audits, social media, focus groups, and surveys.

Chicago, Il, Us

Kaplan, Inc. was a $2.9 billion leading global provider of technology-driven educational services to individuals, educators and businesses, serving over one million students annually in 30 countries. As head of marketing and strategy for Kaplan University, Joe was recruited to lead an organization striving to develop a systematic approach to creating and commercializing innovation. His cross-functional responsibilities included (1) managing all marketing and digital demand generation efforts, (2) cost-effectively accelerating growth of Kaplan through existing education channels, (3) entering new-to-Kaplan education channels, (4) operationalizing innovation, and (5) developing net-new-businesses for Kaplan.Highlights:➣ Kaplan became one of the largest and fastest-growing educators in the world with 4-year net revenues of $933M (2007), $1.16B (2008), $1.54B (2009), and $1.80B (2010).➣ Grew operating income 59% YoY, increasing higher education enrolled students to 105K in online and classroom programs.➣ Restored profitability and led a 20-month turnaround of the B2B sales division, increasing revenues through a military enrollment strategy, customer care protocols and service training.➣ Drove 4K+ Q1 enrollments by launching first-ever national brand marketing campaign.➣ Founder of Colloquy, Inc.

Aramark is a global provider of food, facilities, and uniform services, generating $11.6 billion in revenue annually. Its Business Services Unit focuses on offering outsourced management solutions to a variety of sectors, including education, healthcare, government, business, and sports/recreational facilities. At Aramark, Joe was tasked with turning around a struggling multimillion-dollar division, addressing cost overruns, weak internal controls, and operating losses. He successfully restructured the division, achieving significant improvements in revenue, profitability, and client retention. Leading a team of 4 Executive Directors, 17 Directors and 3,000 union and non-union employees, Joe optimized operations through contract divestments and the OPX inventory initiative, which reduced costs and improved efficiency. Notably, he led the operations for the largest outsourcing contract in industry history with JP Morgan Chase & Co. on a global scale, earning the Core Four Award and the 2005 Foodservice Magazine Award for Product Innovation.

Management Certificate, Finance

Doctor Of Law - Jd, U.S. Law/Business

Bachelor Of Arts (B.A.)