Oversee 50+ full time employees, 25 temporary employees and 30 student employees. Provide administrative and supervisory assistance to the General Manager. Repsonsible for operations in the absence of the General Manager. Assist in planning of menus, food purchases,and inventory control. Provide guidence in areas of full and part time staffing, cost control, food safety, training, onboarding,dining employees, cash handling, time records, forcasting, and expenses. Recruit, train, supervise… Show more Oversee 50+ full time employees, 25 temporary employees and 30 student employees. Provide administrative and supervisory assistance to the General Manager. Repsonsible for operations in the absence of the General Manager. Assist in planning of menus, food purchases,and inventory control. Provide guidence in areas of full and part time staffing, cost control, food safety, training, onboarding,dining employees, cash handling, time records, forcasting, and expenses. Recruit, train, supervise staff, complete evaluations. Ensure proper opening and closing procedures are completed. Update menu boards to ensure that all food is marked for customers that have special diets. Payroll on a weekly basis and monitor overtime to stay within guidelines. Show less

Dining and Housing. Responsible for operations of Jester Market, Jester Pizza and Jester Java. 20 full time employees and 29 student employees. Responsible for forcasting, organization of facility,

Serve as the trainer for all new and existing Team Members. Ensures New Members complete Cornerstone and department specific training, including Safety and Food Safety compliance.Job Responsibilities Ensures all ongoing or new store training programs are successfully facilitated.Delivers and tracks all training initiatives.Works within training deadlines and goals.Ensures Team Leaders… Show more Serve as the trainer for all new and existing Team Members. Ensures New Members complete Cornerstone and department specific training, including Safety and Food Safety compliance.Job Responsibilities Ensures all ongoing or new store training programs are successfully facilitated.Delivers and tracks all training initiatives.Works within training deadlines and goals.Ensures Team Leaders collaboratively work with new Team Members during their first week.Completes new Team Member checklist and communicates status with TL.Facilitates Code of Safe Work Practices training and completes documentation.Facilitates all safety update and refresher training and completes documentation.Trains all Team Members on new products, their differentiation, sales tactics and department placement.Consistently practices and models proper care, use and maintenance of all equipment.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Show less

* Utilize the LMS system to ensure that all training courses are assigned and completed, work with team members having difficulties completing the courses. Assign courses for over 900 team members and ensure that they are completed by the due dates to ensure compliance.. *Develop, plan, coordinate and implement training programs in accordance with current standards including, but not limited to, harassment-free workplace, diversity, new team member orientation, departmental training… Show more * Utilize the LMS system to ensure that all training courses are assigned and completed, work with team members having difficulties completing the courses. Assign courses for over 900 team members and ensure that they are completed by the due dates to ensure compliance.. *Develop, plan, coordinate and implement training programs in accordance with current standards including, but not limited to, harassment-free workplace, diversity, new team member orientation, departmental training, communication, leadership, service and train-the-trainer training. assess training needs, evaluate training results. *Plan and conduct meetings with department managers, trainers and team members to review performance trends, to develop action plans and to recognize achievement.*Review, analyze and assess hotel training initiatives and programs and develop training solutions to make recommendations to address specific hotel needs.*Track, input, maintain and audit all individual team member training records utilizing designated systems and programs*Conduct Bi-Weekly two day Orientation for all new and transfer employees in Hotel. *Oversee and monitor all departmental training; alcohol awareness, food safety, job skills checklist, educational assistance.*Develop and distribute the annual training calendar, compile and distribute periodic reports and measurements related to training activity and return on investment.*Assist in team member relations programs, activities; picnics, holiday functions, health fairs, award banquets and special events.*Perform initial screening interviews with and assess qualifications of candidates in relation to open positions along with hiring and other employment and recruiting. Show less

Assigned to Vexcel in support of the WIC MOSAIC deployment for the states of Texas, New Mexico, and Louisiana. Rapidly assimilated the technical expertise needed to train WIC personnel throughout a three-state region by quickly mastering the MS Dynamics-based WIC MOSAIC CRM program. Assisted in training material development and training process improvement and with onboarding and training of additional training specialists Leverage global L&D programs to address datacenter learning needs and… Show more Assigned to Vexcel in support of the WIC MOSAIC deployment for the states of Texas, New Mexico, and Louisiana. Rapidly assimilated the technical expertise needed to train WIC personnel throughout a three-state region by quickly mastering the MS Dynamics-based WIC MOSAIC CRM program. Assisted in training material development and training process improvement and with onboarding and training of additional training specialists Leverage global L&D programs to address datacenter learning needs and inform local leadership of trends and progress. Experienced trainer utilizing WebEx, Adobe Connect, SharePoint. • Problem solve for learning-logistics • Local subject matter • Influence learning process improvement by revealing where training has been lacking.• Facilitate live classroom instruction and organize training activities supported by local or remote experts.• Maintain technical proficiency in tools and procedures relative to the needs of your datacenter• Conducting exit interviews to gauge training and learning of students. Facilitate live classroom instruction credibly with WIC learners and leads, without always having to be the subject expert yourself. Show less

Managed training environment for 75 Dairy Queen Restaurants at Vasari LLC, successfully overseeing all restaurant openings and fleet services. Delivered support solutions and implemented continuous improvement strategies. Motivated teams by focuses on service excellence, performance standards, and industry best practice. KEY ACCOMPLISHMENTSOrganized all Maintenance and Repair services for all locations.Worked with vendors and internal customers to ensure top customer service for all… Show more Managed training environment for 75 Dairy Queen Restaurants at Vasari LLC, successfully overseeing all restaurant openings and fleet services. Delivered support solutions and implemented continuous improvement strategies. Motivated teams by focuses on service excellence, performance standards, and industry best practice. KEY ACCOMPLISHMENTSOrganized all Maintenance and Repair services for all locations.Worked with vendors and internal customers to ensure top customer service for all repairs,Managed 3 million dollar company repair budget and follow up on all vendorsContracted and negotiated prices and contracts. • Led training classes for all managers in organization, instilling high performance culture and quality service.• Redesigned training class and LMS for organization to ensure alignment with company mission Show less

Certified Trainer Deliver Training Class to designated managers in the Houston Region. Expert in LMS administration and training. Food Safety Coordinator for the Houston Region. Evaluate operations excellence Assist in development of SMART evolving action plans that support operations deficiencies Assist in and evaluate plan execution Conduct follow-up execution shops Provide help to under-performing/priority restaurants Conduct execution shops on new product roll-outs Confirm merchandising… Show more Certified Trainer Deliver Training Class to designated managers in the Houston Region. Expert in LMS administration and training. Food Safety Coordinator for the Houston Region. Evaluate operations excellence Assist in development of SMART evolving action plans that support operations deficiencies Assist in and evaluate plan execution Conduct follow-up execution shops Provide help to under-performing/priority restaurants Conduct execution shops on new product roll-outs Confirm merchandising meets Co-Op guidelines during ROIP visits Determine Operational Readiness of Restaurant before opening day. Show less