• Creating and executing the marketing strategy and plan for France and Benelux• Implementing and coordinating online marketing projects• Conducting lead generation and brand awareness activities• Running social channels • Driving marketing campaigns in France and Benelux• Managing events• Reporting and analyzing KPIs

• Product Management• Digital marketing and social media management • E-commerce• CRM• Multi-channel campaigns ATL & BTL• Management of new product development projects• Customer relationship management and BtoB business development• Analysis of client portfolios, sectorial analysis and markets• Market and sector analysis

Project Management • Planned, managed, and monitored the different stages of the budgeting and implementation of RBAS’- Regional Programme Division projects constituting of $2,000,000 yearly portfolios, maintaining the communication between donors and projects• Ensured processes compliance with UNDP rules and regulationsProcess Mapping/Enhancement • Assessed existing procedures and identified weaknesses• Re-engineered internal workflows and mapped new processes for optimal efficiency in compliance with R&R • Drafted Standard Operating Procedures for staff and projects to follow for accurate resources and time management• Worked with IT coordinator to develop ERP systems for the Programme Management Unit (PMU)Contract Management • Conducted procurement of office’s goods and services, IT equipment and assets• Drafted ToRs to lead the procurement of individual/corporate consultancies• Acted as panel member for shortlisting, grading and reporting procurement exercisesHuman Resources Management • Conducted recruitment from: drafting Terms of References to interviewing/selection• Conducted performance appraisals and recommended bonuses percentages and benefits • Responsible for staff learning management, including courses and career development • Advised staff on their rights and responsibilities according to UNDP rules and regulations• Supervised PMO assistants