Joe Onufer. Lion Email & Phone Number

Academic Technology Ventures thrives on discovering novel technologies and taking them to the marketplace. We are fueled by a passion to make the world a better place by bringing these inventions to life.We encourage researchers, scientists and professors’ drive for creative freedom by starting tech companies from top research. These businesses dramatically improve our communities for generations. Academic Technology Ventures offers a collaborative approach where everyone wins.

Lexington, Kentucky, Us

As Customer Success Manager I own the overall relationship with my assigned clients. Acting as a strategic advisor and internal voice of the client I drive the Helpware services portfolio ensuring that the client receives an experience that not only meets but exceeds their expectations. I work with the clients to establish a roadmap to identify critical goals or other key performance indicators and aid the customer in achieving their goals. At Helpware, we treat our clients as partners and view their success as our success.

Consulted for the development of a Project Management Office (PMO) while performing business development which resulted in new business.

Lowell, Ma, Us

Kronos Inc., provides human capital management solutions (Time & Attendance, HR, Payroll) for SMB and Enterprise clients.In this role, I effectively led the Corporation’s professional services sales effort, resulting in winning a net new $7M contract, the largest win in the vertical public sector. I also devised a Statement of Work that detailed the scope of services for Enterprise SMB, HR, Payroll, Talent Management, time and attendance solutions for the Public Sector, Retail, S&D, Manufacturing, and Healthcare verticals. Additionally, I served as a Professional Services lead for RFI/RFP responses.◆ Garnered an exceptional level of acceptance for innovative cloud and SaaS offerings within existing customer base; closed $2.5M in onsite service sales to Hosted/SaaS migrations in three years.◆ Performed at or above plan of $2.25M annually; consistently exceeded company’s annual forecast:► FY 2013 and 2014: Achieved 108% quota attainment► FY 2012: Achieved 113% quota attainment ► FY 2011 and 2009: Achieved 110% quota attainment► FY 2010: Achieved 106% quota attainment► FY 2008: Achieved 124% quota attainment

Lowell, Ma, Us

As Client Relationship Manager, I acted as a sole point of contact for marquee clients, serving to bridge the gap between clients and the various Kronos organizations. I liaised as a trusted advisor to drive accountability and commitment in resolving serious issues that impacted business. ◆ Offered clientele with a product/professional solutions roadmap that supported clients’ respective current and future objectives. ◆ Recognized customer issues and sold products and/or professional services to rectify concerns and further enrich levels of fulfilment and retention.

West Hartford, Us

EDS is a professional service firm offering a portfolio of information technology & related services worldwide. Here I played a pivotal role in defining requirements for custom application development, process improvement, system integration and client software solutions. I served as an active member of the sales pursuit team. ◆ Offered clients information pertaining to professional services, methodology and delivery strategies.◆ Recognized as a Professional Services Representative for RFP responses and various new business opportunities that served to benefit Electronic Data Systems as a whole.

West Hartford, Us

In this position, I directed a team of 40 Professional Services Consultants consisting of Project Managers, Developers, Solution Architects, DBAs and Business Analysts as well as dotted line reporting to Regional Sales Manager. I generated net new sales and fully owned client accounts from inception through closing processes. I also deployed assets to Consultants that had the skills and knowledge needed to achieve success. ◆ Assumed full P&L responsibility for a Southern California consulting organization; included hiring, recruitment, performance review and career counseling duties.◆ Expanded consulting practice by playing an active role in new business pursuits; yielded an increased client base within Southern California and increased revenue by $9.3M within three years.◆ Managed partner relationship and reseller contract with IBM.◆ Advanced from role to take on a Program Manager responsibility for the Communications Industry Group; handled project delivery in accordance with budget, scope, workflow and client expectations.► Executed project plans for multi-million dollar projects for renowned clients including Dow Jones, The New York Times, The Orange County Register and A..H. Belo Corporation.► Grew Tivoli software and services revenue at The Orange County Register by $1M dollars through the identification of network monitoring and software distribution issues.► Led project team that drove sales force automation for 400 users at The Boston Globe.

DuPont is a science company dedicated to solving challenging global problems, while creating measurable and meaningful value for its customers, employees and shareholders.At DuPont I managed a staff of 16 customer service representatives charged with delivering technical and administrative support of new and existing clients worldwide. I partnered with Finance and Senior Management to establish new revenue sources through software support contracts. ◆ Served as project manager and consultant, overseeing all aspects of implementation of editorial and classified software solutions for the newspaper industry. ◆ Formulated and executed project plans for multi-million dollar projects for clients including Dow Jones, The New York Times Corporation, The Orange County Register and A..H. Belo Corporation.

Majored In Computer Science, Computer Science With Business Emphasis

Aas, Civil Engineering

High School

Education record