Joep Holtman Email & Phone Number

Responsibilities in this position include driving growth and expanding market presence. Key responsibilities include market analysis and strategy, lead generation and conversion, product and service development, contract negotiation and closing.

Amsterdam, North Holland, Netherlands

In this role, I was responsible for building and maintaining a parcel locker network. Through the establishment of strategic corporate partnerships and managing a team of sales agents (10 FTE), I achieved the position of market leader in both markets with over 1,500 locations

Amsterdam, North Holland, Netherlands

Budbee is a technology company that operates a modern last-mile logistics service specialized for e-commerce businesses. Budbee has been breaking new grounds since 2016 by introducing the next generation home and box-deliveries. Today we offer our services to consumers in The Netherlands, Belgium, Sweden, Denmark and Finland.

Amsterdam, Noord-Holland, Nederland

In this role, I am responsible for (I) setting up and implementing a strategic sales plan for new services and products, (II) developing campaigns aimed at activating the customer base and attracting new (high value) customers.

As a member of the works council, I have consulted/negotiated with the management board on a variety of subjects.

Amsterdam, Noord-Holland, Nederland

In this role I am responsible for development, execution, and continuous refinement of multi-channel campaigns that focus on customer loyalty, customer appreciation, retention or achieving commercial targets.

In this role I am responsible for identifying and framing commercial opportunities for all inbound channels (calls, chat, social & e-mail), and equipping Service Agents (75 FTE) with the right tools, training and coaching to exploit these opportunities.In addition I joined the Quality & Improvement team. This team supports all Knab’s customer facing teams and is focused on monitoring the overall quality while driving improvements on processes, report structures and innovation.

In this role I was responsible for (i) devising, developing, testing, implementing and analysing sales campaigns, (ii) achieving sales targets on a variety of products including payments, savings, investments and mortgage & insurance advice, and (iii) the day-to-day management and development of the sales team (~16 FTE).

Hoofddorp

In this role I was responsible for (i) executing various B2C and B2B tele-marketing campaigns and projects, focused on existing customers, to drive cross-, deep- and up-sell of banking products (ii) representing Knab on key events to collect qualitative feedback from prospect client for product improvement and development purposes.

Amsterdam Area, Netherlands

Key responsibilities included client portfolio management, overseeing collection efforts for multiple (international) organizations, developing and maintaining client relationships and the design and roll-out of a customized collection processes.

Amsterdam Area, Netherlands

Key responsibilities included collecting past due business to business (B2B) invoicesaccording to contracted or agreed upon terms following established collection strategies.

Amsterdam Area, Netherlands

Key responsibilities included collecting past due business to consumer (B2C) invoicesaccording to contracted or agreed upon terms following established collection strategies.