Joe Parry Email & Phone Number

Riverton, Ut, Us

Salt Lake City, Utah, Us

- Consolidated three redundant legacy systems into a single Salesforce.com instance- Oversee the implementation of territory (custom build) and commission (Xactly) management applications- Direct integration development across internal applications and external services- Lead M&A technology integrations and system consolidation for CS, Sales, and Marketing applications- Oversee all Order Management software and technology compiled of custom on-premise, custom cloud, and third-party SaaS applications- Manage interdepartmental relationships to establish quarterly and annual priorities with an emphasis on Sales, Customer Service, Accounting, and Payor Markets

Salt Lake City, Utah, Us

- Led the re-deployment of Salesforce.com to consolidate four sales teams into a single instance.- Oversee budgeting operations and contract negotiations with third-party SaaS vendors- Directed the development of territory management for Sales and CS.- Refrchitected Salesforce.com data design to make automated commission reporting possible.

Lehi, Utah, Us

- Streamlined and brought consistency to the sales process with the implementation of Salesforce CPQ, improving time to quote from 8 hours to 20 minutes.- Scaled processes and CRM system architecture to facilitate revenue growth from $15M ARR to $100M ARR- Managed internal IT, Helpdesk, device management and networking teams.- Established industry-specific territory management and automated lead routing for Sales- Introduced data cleanliness efforts to our Salesforce instance with intelligent duplicate lead management.- Directed the implementation of Salesforce CPQ to improve selling throughput and consistency (increased avg. price per deal by about $50/mo in the first week of launch).- Directed IT efforts from new workstation setup to fielding wi-fi complaints

American Fork, Ut, Us

Lehi, Utah, Us

- Architect and implement the processes for customer onboarding, installations, activations, and order fulfillment departments.- Work with VP of Sales to establish strong interdepartmental relationships to ensure an improved customer experience.- Streamline customer onboarding practices taking implementation time down from an average of 60+ days to 23 days.- Establish customer training processes and oversee production of training materials/methods--implementing weavehelp.com- Introduce quality controls to minimize non-active churn--decreasing churn by 30% - Oversee the implementation of CRM (Salesforce.com), data management, automation, workflows and collaborate thereon afterward.

Lehi, Utah, Us

- Developed implementation processes for Weave's phone and software services. - Onboard new employees for customer support, implementations, customer training, and installations.- Streamlined CRM automation and functionality.

Lehi, Utah, Us

Developed and tested lead generation tactics. Helped team members improve scheduling ability and maintain motivation. Led the team in most leads generated on a daily basis.

- Managed incoming and outgoing shipments- Made deliveries, retrieved orders, and kept in touch with providers- Taught classes on new product usage- Managed picking, packing and inventory teams- Assistant to company founder and president

Coach U7-U12 teams, structure practices, oversee player safety & sportsmanship, interact with parents. Win.