Joseph Pearce Email & Phone Number

Kingsport, Tennessee, Us

Accountable for:• Introducing new technical capabilities available inside and outside current IT core, digital, and business service offerings• Providing compliance assessments and initial security reviews to ensure alignment with or to exceed industry best practices• Ensure adherence to standards of practice and administrative policies • Incorporating systemic qualities of integrity, scalability, agility, and availability into world class service solutions • Developing and providing operational and projected service status updates and metrics in real time and automatically• Incorporating infrastructure technical architecture requirements into the end-to-end architecture • Engaging with the IT Core Architecture Team to validate prospective solutions with business and IT management• Performing high level architectural design of new services, or the rearchitecting of existing services with optimal deliveryResponsible for: • Understanding business partner and/or stakeholder processes from cradle to grave• Creating the architectural strategic roadmap which supports client strategies, tactical details, and populates the IT Core roadmap transparently• Identifying opportunities to overcome internal/external business challenges and roadblocks, propose new solutions, and recommend best practices • Deeply engaging with the industry to benchmark performance and identify opportunities for improvement• Core IT change management, deeply understanding change, and providing control and approvals as neededCapability Responsibilities include:• Productively interacting with peer architects to collectively identify common needs and capabilities for deep alignment of services• Identifying opportunities to eliminate outdated or unneeded work sets and processes, automate processes, improve capabilities, and reduce costs• Create and maintain business process maps, architectural diagrams, and technical drawings• Successful positive onboarding and mentoring

Kingsport, Tennessee, Us

Global End User Services (Global IT Architecture)• Cyber security risk assessment• Mergers, Acquisitions, and Divestitures• Information Protection• Active Directory and Azure AD• Conditional Access• Multi Factor Authentication• Privileged Access Management• Group Policy Management and Optimization• Identity Services• Global Time Services• Public Key Infrastructure • Distributed File System• Change Management• Core Services• Corporate compliance improvements• Security improvements Exchange Online , Microsoft Office 365, and Microsoft Office systems • Improved centralized monitoring, logging, and reporting capabilities• On premises Microsoft Exchange server footprint reduction• On premises Microsoft Exchange architecture redesign• Drive improvements for Office installation version alignment and patching• Continued push to cloud based services

Kingsport, Tennessee, Us

Continuation of global email and Microsoft Office 365 architecture design and strategy• Corporate compliance improvements• Continual security improvement of email, Microsoft Office 365, and Microsoft Office systems • Improved centralized monitoring, logging, and reporting capabilities• On premises Microsoft Exchange server footprint reduction• Drive improvements for Office installation version aligment and patching• Continued push to cloud based services• Cyber security risk assessment• Interpersonal communication and emotional intelligence improvement(Department Change to Enterprise Collaboration and Application Services)

Kingsport, Tennessee, Us

Worked with a great sub team of other voice analysts focusing on moving voice technologies into the 21st century. My primary role involved:• Analog to digital transformation• Multi-project coordination• Leadership, direction, strategy• Security assessment and remediation of VoIP systems• Enterprise video assessment• Call quality improvements• VoIP architecture design• VoIP infrastructure support• Telephony systems• Long distance rationalization• Change management and controls• Infrastructure group dynamics improvement• Interpersonal communication improvement• Cyber security risk assessment• Network security risk assessment• Training Coordination

Kingsport, Tennessee, Us

A close knit team of infrastructure analysts focusing on agility and automation. Team responsibilities include: • Physical and virtual server management including cloud technologies• Architecture design and troubleshooting• Storage technologies• Backups• UNIX/Linux• Project management• Integration• Cross team dynamics• Training and mentoring.Responsibilities:Acquisition integration planning, design, program and project management involving multiple projects, and implementation.

Kingsport, Tennessee, Us

Global Windows Identity Team - Another fantastic sub-team of analysts with a wide range of technologies, including:• Active Directory• AAA• SSL-VPN• Group Policy Management• Public Key Infrastructure and Certificate Authorities• Distributed File System• Identity Services• Multi Factor Authentication• Global Time Services• Risk Assessment• Change Management• Joint Ventures/Mergers/Acquisition Integration• Core Services • Responsibilities: • Corporate Active Directory architecture design, configuration, security, management, and support• Active Directory group policy and management• Remote Desktop Services architecture design, security, configuration, and management including remote apps, session broker load balancing, and remote desktop gateways• SSL-VPN remote access• DCS security solutions• PKI management and support• Acquisition application access integration• Change management approval• Risk assessment• Mentoring• Training.

Kingsport, Tennessee, Us

Infrastructure Services Analyst - Global IT Operations and Services - Infrastructure Services - A dynamic team of infrastructure analysts with several technologies and responsibilities:• Configuration Management• Remote Desktop Services• Active Directory Management• SSL-VPN• Group Policy Management• Acquisition Integration• Identity Services• Change Management• Risk Assessment• Time Services• Responsibilities: • Windows patch management• SCCM architecture design, management, and reporting• Remote Desktop Services architecture design, security, configuration, and management including remote apps, session broker load balancing, remote desktop gateways• Active Directory group policy and management• SSL-VPN remote access• DCS security solutions• Acquisition site application access integration• Change management approval• Risk assessment

Kingsport, Tennessee, Us

Network Infrastructure Security, Control, Analytics, and Remote Access (Team Lead) - A fantastic team of brilliant network analysts with several cross platform responsibilities:• Network infrastructure monitoring and control• DNS/DHCP/IPAM/WINS• Performance analytics• Network load balancing (Server Load Balancing and Global Server Load Balancing)• Remote access (IPSEC and SSLVPN)• Intrusion detection and prevention• Network firewalls and threat management gateway solutions• Network group content management• Server hardening• Project management and implementation• Server and network review processes• Risk assessment and analysis• Incident response• Vendor relationship techniques• Organizational behavior• Interpersonal communication tactics and strategies

Bachelor Of Science, Computer And Information Sciences Information Technology

Associate Of Applied Science - As, General Technology

Associate Of Applied Science, Computer And Information Sciences Personal Computer Specialist And Networking Systems