Joseph Pearce Email & Phone Number

Kingsport, Tennessee, US

• Accountable for:
• Introducing new technical capabilities available inside and outside current IT core, digital, and business service offerings
• Providing compliance assessments and initial security reviews to ensure alignment with or to exceed industry best practices
• Ensure adherence to standards of practice and administrative policies
• Incorporating systemic qualities of integrity, scalability, agility, and availability into world class service solutions
• Developing and providing operational and projected service status updates and metrics in real time and automatically

Kingsport, Tennessee, US

• Global End User Services (Global IT Architecture)
• Cyber security risk assessment
• Mergers, Acquisitions, and Divestitures
• Information Protection
• Active Directory and Azure AD
• Conditional Access

Kingsport, Tennessee, US

• Continuation of global email and Microsoft Office 365 architecture design and strategy
• Corporate compliance improvements
• Continual security improvement of email, Microsoft Office 365, and Microsoft Office systems
• Improved centralized monitoring, logging, and reporting capabilities
• On premises Microsoft Exchange server footprint reduction
• Drive improvements for Office installation version aligment and patching

Kingsport, Tennessee, US

• Worked with a great sub team of other voice analysts focusing on moving voice technologies into the 21st century. My primary role involved:
• Analog to digital transformation
• Multi-project coordination
• Leadership, direction, strategy
• Security assessment and remediation of VoIP systems
• Enterprise video assessment

Kingsport, Tennessee, US

• A close knit team of infrastructure analysts focusing on agility and automation. Team responsibilities include:
• Physical and virtual server management including cloud technologies
• Architecture design and troubleshooting
• Storage technologies
• Backups
• UNIX/Linux

Kingsport, Tennessee, US

• Global Windows Identity Team - Another fantastic sub-team of analysts with a wide range of technologies, including:
• Active Directory
• AAA
• SSL-VPN
• Group Policy Management
• Public Key Infrastructure and Certificate Authorities

Kingsport, Tennessee, US

• Infrastructure Services Analyst - Global IT Operations and Services - Infrastructure Services - A dynamic team of infrastructure analysts with several technologies and responsibilities:
• Configuration Management
• Remote Desktop Services
• Active Directory Management
• SSL-VPN
• Group Policy Management

Kingsport, Tennessee, US

• Network Infrastructure Security, Control, Analytics, and Remote Access (Team Lead) - A fantastic team of brilliant network analysts with several cross platform responsibilities:
• Network infrastructure monitoring and control
• DNS/DHCP/IPAM/WINS
• Performance analytics
• Network load balancing (Server Load Balancing and Global Server Load Balancing)
• Remote access (IPSEC and SSLVPN)

Bachelor Of Science, Computer And Information Sciences Information Technology

Associate Of Applied Science - As, General Technology

Associate Of Applied Science, Computer And Information Sciences Personal Computer Specialist And Networking Systems