- Planned, budgeted, and executed 6 new hospital and center locations, meeting or exceeding all business requirements, often on a short time scale- Maintained vendor relationships and negotiated contracts with hardware and software vendors as well as service providers- Oversaw growth of IT service desk team, while maintaining outstanding user satisfaction scores, across multiple sites- Evaluated and recommended Information Technology solutions for a hospital system spanning multiple locations throughout the southeast- Oversaw all network functions, including standardizing sites infrastructure to more effectively centrally manage all resources- Assisted in developing and implementing a business continuity plan, including building in redundancies, and working to minimize impacts of single points of failure- Further developed policies and procedures to help ensure compliance with HIPAA and Joint Commision requirements- Lead the IT security team, in planning and deploying security tools and applications- Instituted an IT security awareness and testing campaign- Created organization wide budgets for hardware, software and other software services, held accountable for staying within budget- Trained and developed staff in multiple disciplines, including Service Desk, Security, and Networking, both on-site and remote - Coached and supported staff in the advancement of their careers

- Assisted in researching and recommending a phone system that met all the wants and needs of the client- Served as primary IT contact for the organization- Helped develop HIPAA compliance policies and procedures

- Was responsible for purchasing and deploying networking and systems equipment - Implemented a vCenter server to combine various virtual hosts - Conducted research and recommended the Scale HC3 architecture as the optimal solution balancing business needs alongside budget constraints - Performed all PCI compliance procedures, and maintained networks and systems to keep them in line with compliance requirements- Lead a team of 2 other network and help desk professionals to support the user base and maintain all systems- Trained new IT staff on basic help desk support as well as advanced topics such as Cisco networking and VMWare virtualization