Joe Pine

Joe Pine Email and Phone Number

Speaker, management advisor, and author of such books as The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization. @ Strategic Horizons LLP
Joe Pine's Location
Stillwater, Minnesota, United States, United States
Joe Pine's Contact Details
About Joe Pine

B. Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike. He is cofounder of Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings.In 2020 Mr. Pine and his partner James H. Gilmore re-released in hardcover The Experience Economy: Competing for Customer Time, Attention, and Money featuring an all-new Preview to their best-selling 1999 book The Experience Economy: Work Is Theatre & Every Business a Stage. The book demonstrates how goods and services are no longer enough; what companies must offer today are experiences – memorable events that engage each customer in an inherently personal way. It further shows that in today’s Experience Economy companies now compete against the world for the time, attention, and money of individual customers. The Experience Economy has been published in fifteen languages and was named one of the 100 best business books of all time by 800ceoread (now Porchlight). His fifth paper (to go along with eleven digital articles) in the Harvard Business Review is “The ‘New You’ Business” (January-February 2022), coauthored with Lance Bettencourt, Jim Gilmore, and Dave Norton.Mr. Pine also co-wrote Infinite Possibility: Creating Customer Value on the Digital Frontier with Mr. Kim C. Korn, Authenticity: What Consumers Really Want with Mr. Gilmore, and in 1993 published his first book, the award-winning Mass Customization: The New Frontier in Business Competition. Mr. Pine consults with numerous companies around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Mr. Pine has addressed the World Economic Forum, the original TED conference, and the Consumer Electronics Show. He has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam. He has also taught at Penn State, Duke Corporate Education, the University of Minnesota, and UCLA’s Anderson Graduate School of Management, and today is a Lecturer in Columbia University’s Master’s Program in Technology Management in the School of Professional Studies.

Joe Pine's Current Company Details
Strategic Horizons LLP

Strategic Horizons Llp

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Speaker, management advisor, and author of such books as The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization.
Joe Pine Work Experience Details
  • Strategic Horizons Llp
    Cofounder
    Strategic Horizons Llp Jul 1993 - Present
    Aurora, Oh, Us
    With James H. Gilmore, Joe Pine cofounded Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings.Pine & Gilmore act as provocateurs – planting the seeds of change, challenging traditional business assumptions, pointing out emerging market phenomena, and introducing new sets of questions and frameworks that drive companies to view themselves, and their role in today's competitive reality, from a fresh perspective.Through a variety of Strategic Horizons offerings – including keynote speeches and workshops, multi-day Learning Excursions and Learning Encounters, the annual thinkAbout event, and public and private Experience Economy Expert Certification courses, Pine & Gilmore share models and tools to help clients explore ways to generate economic value.Strategic Horizons clients appreciate not just what we know, but how we think. We bring rich professional and life experiences to our work, as well as specific expertise and unique points of view that can be directly applied to helping clients attain the future they desire. Ultimately, clients hire us because they think differently when they are with us – and continue to do so long afterward.
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  • Stone Mantel
    Strategic Thought Leader
    Stone Mantel Jan 2011 - Present
    Lehi, Utah, Us
    Stone Mantel is a leading brand and customer experience strategy consulting firm. It specializes in collaborating with clients to solve the biggest brand and experience challenges they face.Stone Mantel offerings are rooted in best research practices, use of our four-phase proprietary methodology (The Mantel Method), a collaborative approach with clients based on decades of combined experience in marketing, business management and branding. Our solutions are designed to drive organizational success by creating meaningful brand and customer experiences, enhancing customer acquisition and retention efforts, supporting product/service innovation and laying the foundation for cultural change and industry evolution.After working closely with Stone Mantel since its founding, Joe Pine joined as Strategic Thought Leader, directly assisting clients in the pursuit of meaningful brand experiences. In addition to his ongoing writing and speaking work with his firm Strategic Horizons, Joe now contributes the vision, ideas, and thinking tools from his entire body of work in the context of Stone Mantel's offerings, helping clients seek and design new customer experiences founded on deep insights into customer behavior.
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  • Northeastern University
    Lecturer
    Northeastern University Sep 2023 - Present
    Boston, Ma, Us
    Part-time Lecturer in the Entrepreneurship and Innovation Group in the D’Amore-McKim School of Business, remotely teaching a summer course on "Creating Value in Today's Experience Economy".
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  • Columbia University School Of Professional Studies
    Lecturer
    Columbia University School Of Professional Studies Mar 2016 - Dec 2023
    New York, Ny, Us
    Every summer Joe Pine teaches the course "Creating Value in the Experience Economy" to Master's students from around the world in Columbia University's Technology Management program.
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  • Mit Design Lab
    Visiting Scholar
    Mit Design Lab Oct 2008 - Oct 2017
    Cambridge, Ma, Us
    Joe Pine joined the Smart Customization group with the MIT Design Lab, a part of the MIT Media Lab, focused on his longstanding thoughts and writings on Mass Customization, which he started with his thesis at the MIT Sloan School of Management.In addition, his investigations into the research and projects within the Media Lab greatly influenced his ideas on how to use digital technology to fuse the real and the virtual, which resulted in his book, Infinite Possibiliity: Creating Customer Value on the Digital Frontier.
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  • Starizon Studio
    Principal Innovator
    Starizon Studio Jun 2002 - Oct 2017
    Keystone, Colorado, Us
    Not content to merely talk about his ideas, Joe Pine works with others to make them a reality. He helped found Starizon Studio, a transformational consulting company, to make a real difference with clients, following them through from experience design to full implementation. As Principal Innovator, he provides extraordinary scholarship, insight, and creativity to the client experience. The idea for Starizon Studio, with its experience design place in Keystone, Colorado, came to Gary Adamson after embracing the concept of the Experience Economy at the very first thinkAbout event – a unique annual gathering that has become Pine & Gilmore’s flagship offering. The company performs client guidance itself as an experience at its Experience Design Place in Keystone, Colorado. Its proprietary Starizon Studio design methodology, the 6-I’s of Experience, takes all facets of experience design – including Mass Customization – into account in order to produce a compelling case for change and an implementable plan of action.The different facets of the approach, like the multiple facets of a diamond, enable its clients to imagine each element of the desired Experience from different angles before the whole is staged. These six design principles provide the basis for transforming commoditized goods and mundane services into engaging experiences not just in the external world of customers, but within the internal world of employees as well.
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  • Ibm Corporation
    Various Management And Technical Positions
    Ibm Corporation May 1980 - Jun 1993
    Armonk, New York, Ny, Us
    Joe started his career at IBM in Rochester, Minnesota, in performance analysis, providing guidance to marketing on how well the System/34, System/36, and System/38 performed. He then helped create the first competitive analysis department within IBM.For the launch of the AS/400, he created a group that brought customers and business partners into the actual development process. Because of this innovative activity, customer needs were met more exactly and quality was significantly enhanced – factors that contributed greatly to IBM winning the Malcolm Baldrige National Quality Award in 1990.Joe finished his career at IBM Rochester in strategy where he discovered (from Stan Davis) the concept of Mass Customization. After studying that at MIT, he returned to IBM in a headquarters job in the software group, but quickly gained a position within the IBM Consulting Group at the IBM Advanced Business Institute in Palisades, New York, where he could apply his work on Mass Customization.
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Joe Pine Skills

Strategy Entrepreneurship Business Strategy Marketing Strategy Leadership Competitive Analysis Strategic Planning Management Start Ups Marketing Communications Marketing Open Innovation Management Consulting Innovation Management Innovation Consulting Experience Design Public Speaking Business Modeling Strategic Thinking Strategic Partnerships Analytics Business Development Product Development Change Management Thought Leadership Online Marketing Customer Insight Consulting Digital Strategy Marketing Management Product Management User Experience Design Thinking Business Planning Market Research Strategic Consulting User Research E Commerce Social Innovation User Centered Design Service Design Product Innovation International Business Virtual Reality Innovator Human Computer Interaction Angel Investing Corporate Development Ethnography Venture Capital

Joe Pine Education Details

  • Mit Sloan School Of Management
    Mit Sloan School Of Management
    Management Of Technology
  • University Of Wisconsin-Stout
    University Of Wisconsin-Stout
    Applied Mathematics
  • Rosemount High School
    Rosemount High School
  • The College Of Extraordinary Experiences
    The College Of Extraordinary Experiences
    Experience Design

Frequently Asked Questions about Joe Pine

What company does Joe Pine work for?

Joe Pine works for Strategic Horizons Llp

What is Joe Pine's role at the current company?

Joe Pine's current role is Speaker, management advisor, and author of such books as The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization..

What is Joe Pine's email address?

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What is Joe Pine's direct phone number?

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What schools did Joe Pine attend?

Joe Pine attended Mit Sloan School Of Management, University Of Wisconsin-Stout, Rosemount High School, The College Of Extraordinary Experiences.

What skills is Joe Pine known for?

Joe Pine has skills like Strategy, Entrepreneurship, Business Strategy, Marketing Strategy, Leadership, Competitive Analysis, Strategic Planning, Management, Start Ups, Marketing Communications, Marketing, Open Innovation.

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