Joe Poli Email & Phone Number

New York, NY, US

New York, NY, US

Supporting sales productivity and deal flow by securing the “technical close” in complex solutions. Collaborating with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

Supporting sales productivity and deal flow by securing the “technical close” in complex solutions. Collaborating with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

US

• Oversee all aspects of education services business with staff in 4 countries
• Develop training program with focus on channel enablement and customer success o Virtual training delivery program and (LMS) learning management system implementation focused on channel enablement for sales and.

Houston, Texas, US

• Design enablement strategies and methodologies to increase product awareness for internal and external sales organizations, sales engineers, consultants and services division leading to product adoption and revenue.

• Built initial Sales Engineering, Sales and Channel enablement programs leading to double digit growth for year over year
• Actively involved in sales enablement, sales process definition, and messaging to expedite growth of newly acquired solution

Naples, Florida, US

• Lead team that supported directory services and messaging 65+ hospitals with in excess of 60K users
• Developed strategies and philosophies to enhance patient satisfaction through ground breaking technologies which enhanced patient care

Boca Raton, Florida, US

• Built initial Professional Services and Education programs to accelerate sales revenue, product adoption and customer IQ leading to over 5+ percent of company revenue in initial year
• Created partner enablement program designed to enable channel sales and services to succeed with our product line
• Managed and lead Sales Engineer (Pre-Sales) team aligned with sales needs
• Actively involved in sales enablement, sales process definition, and messaging
• Developed and delivered custom “soft skills” curriculum that became a ScriptLogic company standard during new hire orientation.

• Developed and delivered internal training designed to increase attach rate of services and auxiliary solutions surrounding Microsoft and Citrix solutions
• Team lead for professional services organization focusing on customer success and customer retention.o Over 20% yearly growth year over year due to success of implementations and customer satisfaction.
• Conceptualized, developed, and delivered Citrix training to south eastern US customer base.o Delivered in-person training for customers to maximize their investment

US

• Developed and managed Sales Engineering & Professional Services teams
• Management of Regional Education program

• Developed and Managed IT Staff, P&L, contract execution, customer satisfaction, and staff recruiting
• Member of leadership team that built a $5M organization into an industry leading manufacturer which sold for over $200M
• Managed graphics arts team with focus on customer satisfaction and expedited delivery