Joe Pomeroy

Joe Pomeroy Email and Phone Number

Director Of Customer Service @ Taylor Corporation
Saint Paul, MN, US
Joe Pomeroy's Location
St Paul, Minnesota, United States, United States
Joe Pomeroy's Contact Details

Joe Pomeroy personal email

n/a
About Joe Pomeroy

Customer service teams thrive on innovation and a deep understanding of client perspectives, a testament to my commitment to fostering a customer-centric culture. With a strong foundation in customer care, I've spearheaded programs that resonate with our clients’ needs, resulting in appreciable revenue growth.By challenging conventional approaches within account management and project teams, we've seen marked improvements in productivity. My collaborative efforts with technology and customer success groups underscore a dedication to effective communication and the empowerment of cross-functional partnerships.

Joe Pomeroy's Current Company Details
Taylor Corporation

Taylor Corporation

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Director Of Customer Service
Saint Paul, MN, US
Website:
taylorcorp.com
Employees:
6971
Joe Pomeroy Work Experience Details
  • Taylor Corporation
    Director Of Customer Service
    Taylor Corporation
    Saint Paul, Mn, Us
    View
  • The Bernard Group, Inc.
    Program Operations Director
    The Bernard Group, Inc. Nov 2024 - Present
    Chanhassen, Mn, Us
    View
  • Taylor Corporation
    Director Of Customer Service
    Taylor Corporation Feb 2022 - May 2024
    North Mankato, Mn, Us
    View
  • Curtis 1000
    Manager Account Management
    Curtis 1000 Mar 2021 - Mar 2022
    North Mankato, Minnesota, Us
    View
  • Curtis 1000
    Strategic Account Manager
    Curtis 1000 Aug 2020 - Mar 2021
    North Mankato, Minnesota, Us
    View
  • Curtis 1000
    Director Of Strategic Customer Service
    Curtis 1000 Jun 2019 - Aug 2020
    North Mankato, Minnesota, Us
    Building long term relationships with customers to fulfill their needs in the print industry. At Curtis we work with commercial print services, but have the resources of Taylor Corporation to print almost anything. The Strategic team works with customers that span our network of capabilities. We build the partnership for the success of all. Your print needs should not add stress to your busy work days.
    View
  • Findlaw, A Thomson Reuters Business
    Manager Account Management
    Findlaw, A Thomson Reuters Business Dec 2013 - Nov 2018
    Eagan, Minnesota, Us
    Manager of Account Management for the premier provider of Online Law Firm Marketing.Within the Account Management team we support the customer experience goals of the company as well as revenue retention goals. As online marketing becomes more complex, it is increasingly important to ensure the team is trained and educated properly. Developing training programs and tools to interpret data our my passions in leading a team. The importance of a good team culture and ensuring the team knows how to do their job shows exponentially in their client interactions and retention. Ultimately ensuring our clients understand what it means to use the internet as an avenue for their advertising as well how to understand the ever changing landscape of digital marketing is the purpose of Account Management.
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  • Findlaw, A Thomson Reuters Business
    Manager, Solutions Support
    Findlaw, A Thomson Reuters Business Mar 2011 - Dec 2013
    Eagan, Minnesota, Us
    Directed team of project leads and web developers to review and refresh the design, SEO and content of customer websites.
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  • Findlaw, A Thomson Reuters Business
    Team Lead, Account Management
    Findlaw, A Thomson Reuters Business Mar 2008 - Mar 2011
    Eagan, Minnesota, Us
    Led 10 individual account managers responsible for account and revenue retention.
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  • Findlaw, A Thomson Reuters Business
    Account Manager
    Findlaw, A Thomson Reuters Business Mar 2006 - Apr 2008
    Eagan, Minnesota, Us
    Retained website and directory accounts through value articulation and proactive / reactive customer service activities.
    View
  • Stern Industries
    Sales Engineer
    Stern Industries 2004 - 2006
    Sales of custom moded plastic and rubber goods.
  • Medcare Products
    Operations Coordinator
    Medcare Products 1998 - 2004
    Operations Coordinator for Patient Lifting company. Directed the Assembly, Shipping, Purchasing of goods, and R&D.

Joe Pomeroy Skills

Account Management Team Building Customer Service Salesforce.com Contract Negotiation Sales Project Management Advertising Digital Marketing Online Marketing Social Media Marketing Selling Project Leadership Customer Relations Career Development Marketing Strategy Sem Employee Training Strategic Planning Change Management Management Leadership Consultative Selling Employee Learning And Development Business Analysis Customer Retention Social Media Business Development Customer Relationship Management System Administration

Joe Pomeroy Education Details

  • Augsburg University
    Augsburg University
    General

Frequently Asked Questions about Joe Pomeroy

What company does Joe Pomeroy work for?

Joe Pomeroy works for Taylor Corporation

What is Joe Pomeroy's role at the current company?

Joe Pomeroy's current role is Director Of Customer Service.

What is Joe Pomeroy's email address?

Joe Pomeroy's email address is jp****@****000.com

What schools did Joe Pomeroy attend?

Joe Pomeroy attended Augsburg University.

What skills is Joe Pomeroy known for?

Joe Pomeroy has skills like Account Management, Team Building, Customer Service, Salesforce.com, Contract Negotiation, Sales, Project Management, Advertising, Digital Marketing, Online Marketing, Social Media Marketing, Selling.

Who are Joe Pomeroy's colleagues?

Joe Pomeroy's colleagues are Peter Nathan, Mary Ruiz, Gabriel Santiago, Shannon Dohrman, Regina Evans, Kikko Jin, Mike Dolan.

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