Joe Randolph

Joe Randolph Email and Phone Number

PC Desktop Support Technician/Cincinnati/NKY based Professional Photographer.
Joe Randolph's Location
Fairfield, Ohio, United States, United States
Joe Randolph's Contact Details

Joe Randolph personal email

About Joe Randolph

Freelance IT professional with substantial knowledge and hands-on experience troubleshooting hardware, software, and operating systems issues with several brands of personal desktop and laptop computers.Recently repaired two desktop towers by troubleshooting the problems of figuring out that the motherboard was dead and had been short circuited by a loose screw making contact with the case.Recently ran a memory diagnostic software to find out that that one stick of the memory in a newer HP laptop was bad. Looked up the price for a new one and removed the bad one and returned the laptop to the owner.Recently disassembled a Mac iBook G4 to get to the hard disk and remove it to use a data recovery software program to recover files for the owner. Then I formatted the hard disk and assembled the iBook.Specialties: Hardware troubleshooting, Laptop hardware and software repairs, Data recovery services.

Joe Randolph's Current Company Details

PC Desktop Support Technician/Cincinnati/NKY based Professional Photographer.
Joe Randolph Work Experience Details
  • Atos
    L3 Remote Resolve It Technician
    Atos Jun 2020 - Aug 2024
    Mason, Ohio, United States
  • Compucom
    Configuration Technician
    Compucom Aug 2014 - Apr 2017
    Cincinnati, Ohio
  • Siemens It Solutions
    It Helpdesk Agent Level 1
    Siemens It Solutions Jun 2010 - Jun 2011
    Taking inbound calls to fix account and password unlocks for end users, blackberry email issues, application installs, AD configuration for users, and mapping network drives. Providing verbal tech support troubleshooting for several different computer and hardware issuesUtilizing 3 different ticketing systems to document troubleshooting steps and or to assign the ticket to the deskside group for each end user.Made outbound calls to follow up with end users on existing issues and replying to users issues through email.
  • Cincinnai Art Museum
    Desktop Support Technician Intern
    Cincinnai Art Museum Apr 2010 - Jun 2010
    Cincinnati Art Museum
    Windows Updates on employees computersRemoving old versions of Norton Antivirus and Installing new onesCreating tickets for all work done along with machine information and location.
  • Antonelli College
    It Student Worker
    Antonelli College Dec 2009 - Jun 2010
    Running and making CAT5 cable when necessaryRemoving viruses on desktops and laptops within the entire school Managing Cisco server switchesFormatting hard drives and reinstalling Windows on computersManaging printer and network configurationsAssists students, faculty, and staff members with computer issues through troubleshooting
  • Antonelli College
    Security Student Worker
    Antonelli College Apr 2009 - Dec 2009
    Managed security of the front door entrance of the school being aware of who was leaving and entering the buildingSigned in guests and directed them in the right direction of their destination Maintained the safety and security of the main building and surrounding facilities related to the school Walked the halls of the schools each night to ensure it was empty
  • Rdi Marketing
    Telemarketer
    Rdi Marketing Feb 2009 - Apr 2009
    Made hundreds of calls to Discover card members in order to sell them payment protection plansHandled rejection and disgruntled customers on a daily basis Maintained outstanding customer service to Discover card holdersWorked in teams to meet the daily call goals
  • Tema Systems
    Cad Detailer
    Tema Systems Apr 2008 - Oct 2008
    Worked directly with chief engineer and standard engineer on making changes to existing drawing printouts.Worked directly with sales department on side projects and researched projectsManaged and organized DWG files along with Excel parts list files.Worked hands on with sales department on assembly of projects.
  • United Tool Supply
    Cad Detailer And Drafter 2007
    United Tool Supply Nov 2007 - Feb 2008
    Held key responsibility in a small business company over all engineering responsibilities.Made changes to markup drawing printoutsManaged and organized multiple parts list and purchase order statements

Joe Randolph Education Details

  • Antonelli College - Cincinnati
    Antonelli College - Cincinnati
    Business Technical Network Computer Support
  • Brown Mackie College
    Brown Mackie College
    Computer Aided Design And Drafting
  • Scarlet Oaks Vocational
    Scarlet Oaks Vocational
    Manufacturing Technology

Frequently Asked Questions about Joe Randolph

What is Joe Randolph's role at the current company?

Joe Randolph's current role is PC Desktop Support Technician/Cincinnati/NKY based Professional Photographer..

What is Joe Randolph's email address?

Joe Randolph's email address is jo****@****com.com

What schools did Joe Randolph attend?

Joe Randolph attended Antonelli College - Cincinnati, Brown Mackie College, Scarlet Oaks Vocational.

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