Joe Farrell Email & Phone Number

Hatfield, Pa

Laboratory Testing Inc. is an accredited, independent materials testing and calibration company. Since 1984, worldwide customers have counted on LTI for accurate, affordable destructive and nondestructive testing services. Customers receive certified test results with answers about material properties, characteristics, weaknesses, defects, and composition. LTI specializes in metals testing services, but also performs chemical analysis on samples ranging from powdered metals, ores… Show more Laboratory Testing Inc. is an accredited, independent materials testing and calibration company. Since 1984, worldwide customers have counted on LTI for accurate, affordable destructive and nondestructive testing services. Customers receive certified test results with answers about material properties, characteristics, weaknesses, defects, and composition. LTI specializes in metals testing services, but also performs chemical analysis on samples ranging from powdered metals, ores, ferroalloys, composites, ceramics, polymers, and specialty materials. Calibration services, test specimen machining, failure analysis investigations, and material engineering services are also provided for “one-stop” convenience. Show less

Claymont, De

EVRAZ North America is a leading steel manufacturer that produces more than 5 million tons annually of flat, long, and tubular steel products for major markets including infrastructure, defense, energy and rail. - Responsible for sales and customer service needs for over 45 customers in the Great Lakes and Midwest territories- Serviced new and existing clientele with an emphasis on continued business and revenue growth- Sold over 123 thousand tons of steel plate which generated… Show more EVRAZ North America is a leading steel manufacturer that produces more than 5 million tons annually of flat, long, and tubular steel products for major markets including infrastructure, defense, energy and rail. - Responsible for sales and customer service needs for over 45 customers in the Great Lakes and Midwest territories- Serviced new and existing clientele with an emphasis on continued business and revenue growth- Sold over 123 thousand tons of steel plate which generated over $94 million of revenue YTD 2013 - Negotiated details of sales contracts and payment terms- Consulted with clients after contract signing or sale in order to provide ongoing support and problem resolution- Handled customer inquiries including quotations, order processing, and general product information- Organized interdepartmental meetings with Production Control, Metallurgy, Melting Operations, and Rolling Operations to ensure EVRAZ North America could produce material to meet order requirements on non-standard products - Coordinated with the Traffic and Shipping department to arrange on-time delivery of products through railroad and trucking companies- Validated and processed customer claims- Proactively collected and analyzed competitor pricing to update product portfolio- Accumulated, evaluated, and reported performance metrics to the Director of Sales- Assessed internal operations and implemented improvements to enhance workflow productivity- Trained and coached new Sales Representatives Show less

Lancaster, Pa

M&T Bank is one of the largest commercial bank holding companies in the USA.- Demonstrated leadership by supervising branch operations and personnel- Achieved personal sales goals by accurately profiling customers to identify financial needs- Managed a portfolio of 250 clients with an emphasis on customer retention and household revenue growth- Handled inbound and outbound sales and customer service calls in a timely manner and provided professionally written correspondence… Show more M&T Bank is one of the largest commercial bank holding companies in the USA.- Demonstrated leadership by supervising branch operations and personnel- Achieved personal sales goals by accurately profiling customers to identify financial needs- Managed a portfolio of 250 clients with an emphasis on customer retention and household revenue growth- Handled inbound and outbound sales and customer service calls in a timely manner and provided professionally written correspondence to customers- Ensured a consistent, high level of service to walk-in customers- Utilized communication, analytical, and problem solving skills to resolve customer concerns- Made offsite sales calls to acquire new business customers- Compiled, organized, and prepared reports for upper management with recommendations- Provided coaching and training to new hires and existing branch personnel- Managed branch expenses to stay within corporate budget guidelines- Monitored daily procedures to ensure compliance with security, control, and audit policies- Reduced risk by preventing fraud and protecting customer assets- Planned and coordinated branch meetings and conference calls- Acquired the following financial licenses: FINRA Series 6 and FINRA Series 63 Licenses for Investment products; Life and Health License for Insurance products Show less