Joerg Schultze-Lutter Email & Phone Number

Deensen, NDS, DE

• Enterprise Architecture Board member. Design and development of new features and services for a Multi Cloud platform.Key contributions:
• Design and development of new product features for a Multi Cloud System (Azure, AWS, GCP, VMWare)
• Leveraged an Infrastructure-as-a-Service approach with Terraform and native Azure APIs for legacy corporate systems
• Responsible project manager for the company's certification according to BSI C5 standards; preparation of the company's Azure MSP certification
• Spearheaded the go-live the "Service Cockpit" application and the Microsoft PowerBI-based Customer Service Reporting for multi-cloud hyperscalers.
• Documentation and process descriptions; steering management of internal and external developers

Frankfurt Am Main Area, Germany

• Managed the design, development, and implementation of Union Investment's EAI service environment along with its associated front end applications. Implemented and improved a single sign-on solution for the Union.
• Improved and stabilised Union Investment's existing single sign-on solution. Spearheaded the initial development of a successor SSO system.
• Drove 2019's 'Union Fonds Online' penetration test towards successful completion.
• Steered the migration of Union Investment's user credential distribution process for online customers.
• Designed new monitoring components for increasing the reliability of several core components
• Enforced successful handling of GDPR cases.

Munich Area, Germany

• Conducted agile technical project and product management for e-commerce and business processing applications. Product Owner Accounting and Clearing & Settlement.Key Contributions:
• Developed requirements to handle Visa and MasterCard transactions within the U.S. market; created Jira tickets and certification tests.
• Oversaw the concept dynamic currency conversion integration; analyzed 3rd party software and APIs and oversaw the software service provider and internal business stakeholders.
• Integrated card schemes for UnionPay Intl. to support native transaction processing; migrated software to a new vendor platform.
• Provided 3rd level support and facilitated training for Wirecard Singapore and Dubai; served as SME to the Wirecard Bank accounting department.
• Drafted process documentation and reviewed card scheme member letters.

Wolfsburg Area, Germany

• Performed requirements analysis, created the conceptual design and acted as Product Owner of VW’s proprietary global "CarNet" Webshop.Key Contributions:
• Sourced and researched vendors to support the e-commerce backend, including Salesforce and SAP, among others; employed Agile methodologies to steer internal and external service providers.
• Led high-profile projects, supporting VW’s AG’s mobile online services, ensuring on time and within budget deployment.
• Technologies: Oracle PL/SQL, internal tools

Hamburg Area, Germany

• Managed a variety of projects, supporting the development and delivery of e-commerce applications and systems (Web and Mobile Apps).Key Contributions:
• Product Owner Yapital Payments API Integration Platform. Developed technical and functional designs for mobile wallet applications, encompassing web shop, point-of-sale (POS), and on-us payments.
• Consulted with clients and analyzed and developed conceptual designs, supporting loyalty services and flight booking systems, including Miles & More and UATP.
• Served as a member of the Agile steering committee, charged with developing specifications of new features, including buy-per-scan functionality.
• Developed user stories and used findings to create prototypes; liaised with Otto’s business development to identify requirements and designed and implemented technical solutions.
• Drafted documents and API sample code; created conceptual designs for a 3rd party partner portal; and designed functional updates to the proprietary API.

Luxembourg

• Developed product and business specifications to enhance Amazon’s EU platform, including legal and functional changes. Product Ownership for multiple products on the Amazon EU seller platform.Key Contributions (excerpt):
• Partnered with U.S.-based engineering and operations and EU legal to identify and define modifications; conducted legal review of Amazon EU product pages to support legal improvements of the web site display.
• Drafted and delivered project status reports to senior management, detailing platform improvement projects, identifying risks, and to manage expectations.
• Authored customer-facing training materials and facilitated training programs for Amazon technical account managers.
• Conducted vulnerability analysis of the Amazon EU seller platform and delivered findings to the Amazon CIO.
• Directed the launch of complimentary Kindle extended warranty products to seamlessly integrate with the Kindle device.

Luxembourg

• Managed the seamless integration of 2,500+ third party merchants on the Amazon EU platform.
• Developed and delivered a training program for the EU seller support VIP teams, subsequently adopted worldwide.
• Served as the Amazon.com trainer charged with coordinating and training seller support teams on platform changes and enhancements.
• Technologies: Amazon Merchant Web Services, Amazon Seller/Vendor Central

Dublin, Ireland

• Managed the design, development, and implementation of billing software modules, supporting Arvato Finance Ltd. and Arvato Finance Germany operations. Key Contributions:
• Conducted on-site training in Dublin, Ireland of 24x7 stand-by and quality assurance (QA) teams.
• Held full accountability for the successful PCI-DSS certification of the Bertelsmann Olivia Billing System and served as primary point-of-contact for BFS operations at both the Dublin, Ireland and German sites.

Mountain View (CA), United States

• Appointed to lead the development of technical solutions on-site at Google headquarters in Mountain View, California charged with the design and develop software modules for BFS billing solutions, supporting Google.
• Consulted with Google and BFS finance operations and engineers to ensure the successful implementation of a proprietary payment interface acting as backend system for Google Checkout.
• Drafted implementation documentation for the development team in Germany.
• Defined technical requirements and set-up BFS’ finance IT infrastructure and VPN connection using the Bertelsmann Intranet.

Gütersloh, Germany

• Designed, developed, and maintained high-availability software, including the API backend to support 24/7 operations.Key Contributions:
• Coded the Oliva Billing System and CRM Invoicing System used by Amazon, Opodo, AOL, Google, and a variety of other international clients, maintaining the highest quality and ensuring on-time delivery.
• Appointed project manager and direct client contract, supporting projects and providing direct consultation to clients.
• Facilitated product and system training and served as a member of the 24x7 standby team to maintain seamless system operations.
• Technologies: ANSI-C, Visual C++, Oracle Database / PL-SQL / Pro*C, X.25

Holzminden, Germany

• Designed, developed and maintained ERP software modules "Sales / Purchase Order Processing".
• Managed the Implementation of new ERP system RenCS
• Supported Symrise's subsidiaries in the EMEA region.
• Served as internal trainer related to GEMBASE software development tasks.
• Performed initial ERP remote system setup of the South African company subsidiary in Cape Town.
• Technologies: RenCS

Höxter, Germany

• Designed, developed, and maintained high-availability medical software modules.
• Developed of laboratory analyzer interface modules.
• Consulted with internal stakeholders and external clients.
• Supported server administration team.
• Technologies: CTM-ITOS, COBOL, Visual C++, ANSI-C

Bachelor’S Degree, Information Technology

* Graduated as "Staatlich geprüfter Informatiker"

Abitur (University Entrance Degree), Physics, Electrical Engineering, German, Economics

Abitur (University entrance degree)