Point of contact for anything technical in the newly set up CE+T Australia office. Based out of Sydney we provide pre and post sales support to CE+T partners and customers located on this side of the world.

Relectrify has developed a BMS + inverter technology which is quite a bit different from traditional designs. This unique design enables Relectrify's BMS+inveter combination to manage cells on an individual level and allows it to overcome the 'weakest cell' hurdle which limits a battery's capacity in traditional BMS designs, increased safety and extended life.

Based in Yangon, PowerMM strives to become a one stop shop for renewable project developers in Myanmar. We offer supply, local stockage and local warranty support of quality components to minigrid developers, telecom tower companies and local businesses. We aim to make a difference by offering unprecedented customer, technical and design support.

• Established Ecoult’s business development vision for the Southeast Asian region• Developed and maintained close and effective relationships with our main partners, Exide Industries and CPSSL, several Telecom Tower and ESCO's (Energy Service Companies for rural electrification) as well as International Inverter Manufacturers• Helped realise field trials with 2 ESCO's under the SmartPower India program• Developed business opportunities in the Telecom Tower and Rural Microgrid market in Myanmar• Facilitated negotiations to start field trials with a Telecom Tower company in Myanmar • Represented the Ecoult brand and created greater awareness of the UltraBattery technology in Asia

• Single point of contact for all technical and commercial communication between Ecoult and our partner in India, Exide Industries Limited, the largest lead acid battery manufacturer in India.• Provided technical sales support to Exide sales and marketing team with end customer visits and preparing techno-commercial offers.• Established the Ecoult's business development vision for India.• Project managed field trials with 3 Telecom tower companies in India, together covering about 75% of the Indian Telecom market.• Developed product requirements for Ecoult's 2V product line and assisted in setting out a long-term product roadmap.• Developed key relationships in the Indian sub-continent within Exide Industries and it’s subsidiary Chloride Power Systems and Solutions Limited (CPSSL), inverter manufacturers and end customers.

• Managed day-to-day activities of the Frenchs Forest Laboratory; setup an maintained safe and correct operation of battery test benches. • Assured safety of the co-workers and visitors to the lab, setting out Safe Work Statements and Procedures• Designed and commissioned Energy Storage systems using Ecoult's prototype storage blocks for earliest field trials• Assured compliance with applicable standards • Facilitated the move to our bigger Laboratory in Macquarie Park; from site selection to obtaining local council DA approval

• Identified a 30% potential cost reduction on parts as well as an additional US$ 50K of virtual increase by suggesting employee productivity and efficiency measures• Prepared a detailed plan to start manufacturing in the Malaysian subsidiary • Managed all After Sales activities in APAC region, including complaint handling, quality control, transport and supply chain• Managed a team of local repair technicians• Provided high quality repair services and technical support to business customers in the APAC region, including complaint handling, quality control, transport and supply chain• Produced technical manuals and performed product training • Audited 3rd party service centres as visited end-users/customers in China, Japan, Korea and Australia to provide technical training, complaint handling and corrective actions implementation• Significantly reduced the average response time of repairs

• Managed all After Sales and Repair activities for ICM's products on a return to base basis. • Reporting directly to the CEO• In charge of a Technical Repair Team• Established 3rd party repair centres in China, USA, Korea and India: Analysis of minimum inventory levels and stock as well as training of technical staff • Improved customer services by reducing turn-around time from 5 months to 3 weeks• Developed and implemented best practices and standards, produced, maintained and distributed up-to-date maintenance documentation• Provided consistent quality customer service and technical support to distributors, re-sellers and end-users• Day-to-day administration/organisation and workload distribution• Ensured WHS compliance at all times• Continuous negotiations with customers, distributors and service centers in close collaboration with internal stakeholders such as manufacturing, engineering, shipping, accounting and sales departments• Performance and change management• Monitored and escalated technical problems• Product quality improvement project: Analysed repairs and customer complaints, identified root causes and suggested improvements

• Provided high-quality technical support to customers such as Sony, Dell’s laptop divisions and Japan’s 3G service provider Docomo• Developed 3G module integrator's guide• Designed and analysed an integration plan to ensure feasibility, cost effectiveness and compatibility• Carried out planned integration and maintained documents related to the integration of systems

About the company: Intellect was a global provider of secure electronic transaction instruments for electronic fund transfer (EFT), used for Point Of Sale (POS), home banking, Smart Card technology, secure data transmission and mobile payments, ceasing operations in 2009.Achievements: • Provided technical B2B support to payment network operators from Belgium, Germany, Austria, France, Netherlands and Brazil• Established 3rd party repair service providers and repair teams in Poland and Brazil • Monitored electronic transaction instruments, supporting the payment network operators worldwide• Quality improvement: Analysed repair data and root causes, identified major defects in 2 components after which repairs decreased by 25%• Interim-Manager of the Tool Repair Center in Poland for a 12-week period, managing 12 technicians• Negotiated with CEO of key account to avoid a €750K claim due to a defect battery