- Roll-out and support of new applications and existing.- Training system users on system operation- Documentation of release done from quality assurance capturing the changes effected.- Providing support, comprising technical certification and appropriate reports- Act in response within agreed timeframes to call-outs- Assign task to engineers and oversee completion to task.- Installation and configuration of printers.- Prioritizing and handling various open cases at a go.- Troubleshooting structured query language (SQL) database errors.- Promptly creating good working affiliation with clients and other specialists such as software developers- Testing and evaluating new technology- Configuration and troubleshooting network related issues.

- Network and System administrator.- Computer laboratory technician.- Computer teacher.- Trouble shooting exam system problems in case of breakdown- Data entry (examination results).- Maintenance of computers and laptop in the school.- Installation of software’s on the computers- Magazine and brochures design.- Giving technical assistance to teachers and students i.e. Projectors, flat screens and subwoofer, preparation of progressive record and implementation of ict lesions.- Integration of ict to the curriculum.

- Web designer and web administrator. Www.ngothocommercial.co.ke- Ngotho commercial agencies brochures’ designer. - Advertisement of properties on flat screens.- Designing business cards and calendars, letter head, agreement forms and insurance stickers.

- Installation of wimax radio.- Network troubleshooting.- Customer care service.- Hardware installation and troubleshooting.

- Visiting client and advising the on ways and strategies to keep themselves in a healthy and good condition.- Educating the affected on ways to protect themselves from infection.- Carrying out immunization to the young children.- Organizing field days to educate client and spend time with them.- Doing regular assessments on the client health and basic requirement.