Core Locksmiths Email & Phone Number

Mesa, Arizona, United States

Install and replace locks, lockouts and security access control installation

Mesa, Arizona, United States

I document through photography engagements. weddings and family portraits.

Tempe

Community Emergency Response Team (CERT) is made up of trained volunteers of the community to respond to local disasters assisting emergency first responders and is a division of the Tempe Citizen Corps.As a volunteer, I successfully trained and supervised along with my direct report Mike Reichling a staff of 15 to 40 volunteers from 2008 through 2014. I was responsible for six units, Operations, Planning, Logistics and Administration, Communications, and executive staff. Wrote UASI and SHSGP grants and presented them to Assistant Fire Chief for approval. Prepared, wrote, reviewed, monitored contracts for the acquisition of goods and services to ensure compliance with federal, state, and local laws, regulations, federal standards and requirements. • Coordinated and led monthly meetings • Developed and ran training classes for the volunteers, saving the city thousands of dollars• Created a regional program for all valley C.E.R.T. programs, a total of 6 cities, to practice being deployed from a staging area to a set destination and then complete the assignment• Partnered with AZ Burn Foundation to do local home inspections and installations of smoke detectors. This was our opportunity to treat this as a deployment under ICS• Responsible for over $50,000 of equipment, supplies and making sure the inventory level is at maximum level at all times and ready for deployment• Performed quarterly audits and maintenance on inventory and equipment• Coordinated all CERT volunteers in our EOC during a declared emergency saving the City $3,000, including writing the Incident Action Plan (IAP) and After-Action Review (AAR) that was incorporated into the Cities IAP and AAR • Developed training exercises for CERT to practice being deployed in teams and performing their skills. Including writing an Incident Action Plan for each event as well as After Action Review

Mesa, Arizona, United States

Auto Enginuity is a subsidiary of OPUSIVS and a manufacture of scan tools for your vehicle. • Assist end users from a diverse cultural and education level all over the world over the phone in setting up the software to run our product as well as training them on how to use it• Designed and implemented a sales and customer service program to make sales consistence, clear and easy to quote as well process the orders. This program also makes document delivery to the customer fast with little effort• Created detailed program to keep track and manage our top customer’s connector with over 1600 records• Perform complete sales cycle: sell the product, program the product, ship the product, support the product and process RMA’s• Created inventory tracking program to perform weekly inventory counts, run rates and send the reports to CTO

Mesa

Sell a variety of jewelry to our guests.• Turned upset customers’ attitudes around to a positive before they leave the store• Completed weekly payroll• Trained new employees how to sell jewelry• Inventory control and was able to account for every item• Performed shipping and receiving duties with 100 % accuracy• Performed quality control on repaired jewelry

Phoenix, Arizona Area

My responsibilities were to handle California auto claims from beginning to end in a very fast-paced environment.• Determine Duty of negligence• Contact both parties with liability decision• Set up repairs with auto body shop• Review estimate for correct work to be done and make sure it is in line with National Labor Rates• Send out letters to all parties• Negotiate with claimants’ insurance company when dealing with comparative negligence

Hobbs, Nm

Drive tractor trailer hauling dry cement to oil site.

Scottsdale

Working in a dynamic environment handling inbound calls from consumers from small to medium business troubleshooting their issues and selling internet solutions to them.• Consulted with small to medium business owners from all over the world on new solutions and products that can enhance their online experience• First call resolution averaged 98%• Troubleshooting and resolving problems with customer’s website, email, and domain names when it failed to function• Trained new customers on how to setup Domain Name Servers (DNS), outlook email, how to sue website builder• Processed payment for new or renewal of products• Set up websites, emails, and other products so that the customers can begin to use them• Informed customers of service level agreements (SLA's) on product set up as well as incident resolution expectations and timeframes• Documented every call of what was done• Wrote an Excel program to calculate expiration dates of products, which is used to determine the amount of refund that is due to the customer

Tempe, Az

Supported field sales executives in enterprise accounts client retention in a fast-paced environment by offering full spectrum of products and services through weekly contact with customers and prospects on the phone and by email. Researched information, provided proposals, obtained special client specific pricing from manufactures, and provided planning forecasts to achieve total revenue growth and customer satisfaction. Through Multi-tasking, managed entire sales cycles and resolved clients’ issues by engaging the right team, responding to request for quotes. I was let go along with 400 employees due to an employee reduction by Insight.• Penetrated Harland Financial further than we were already, identified the decision maker of an IBM Blade rollout and closed a 2 million sale• Managed 110 enterprise accounts• Configured and sold complete networks from the Server to the workstation• Proficient with SAP• Kept pipeline full and closed outstanding opportunities• Won 800K Cisco router deal beating out Ameritech by being creative and understanding the client’s needs• Increased profit margin by 15% through identifying alternative product SKU• Responsible for maintaining client’s lifecycle of products and making sure their special pricing was always up to date

Emt-Basic, Emergency Medical Technicians

EMT Arizona Certified # E00084818, Expired. Very interested in renewing my certification.

Bachelor'S Degree, Human Resources

Education record

I did not attend NIU, but have a lot of friends that did.

Computer Science

General, General

Activities and Societies: Played 4 years of football and Year book photographer