• Led a team of 13 account managers supporting the top dental support organizations (DSOs) across North America, supervising direct, indirect, and technology revenues by training clinicians to increase competency and proficiencies.• Orchestrated a high-performance team by overseeing recruiting, hiring, and training, acquiring versatile and culture-fitting talent while stimulating continuous improvement.• Conducted frequent visits both with customers and organizational headquarters, employing public speaking and presentation skills to obtain pull-through with internal and external stakeholders.• Implemented a collaborative and cohesive culture, interfacing regularly with personnel to rectify issues, provide resources, safeguard employee satisfaction, and drive performance.• Oversaw a continuing education (CE) budget of $1M, devising customized courses and presentations for dentists, specialists, and dental hygienists that honed abilities.• Drove the team to consistently achieve sales metrics (documentation using Salesforce), sustaining year-over-year (YOY) growth and regularly exceeding budget goals.

• Directed a team of seven key account managers across 75 dental schools and a number of DSOs, driving education and engagement with dental professionals to stimulate equipment purchases and maintain a strong market share of in the Endodontics sector.• Spearheaded endodontic treatment conversions at dental schools by introducing new technologies that enhanced efficiency, patient safety, and profitability, instructing in a novel hand instrument technique for root canal treatment that obtained stakeholder satisfaction.• Fostered relationships with key opinion leaders (KOLs), leveraging networking and interpersonal skills to build a comprehensive database of contacts that presented as continuing education leaders and sustain mutually beneficial partnerships.• Led cross-functional collaborations with significant internal and external stakeholders, liaising with marketing, manufacturing, and supply chain personnel to achieve objectives on time.

• Managed an eight-state territory with a focus on Endodontics and Implants, coordinating business development and account management with 16 representatives to foster sales growth and achieve quotas.• Coached sales representatives in critical thinking, customer service, and relationship building abilities, facilitating professional development that resulted in increased sales and networking.• Instituted the use of large account management process (LAMP), devising roadmaps for major customer accounts to support resource allocation and facilitate client growth.• Established contact with dental students, residents, faculty, and hospital and school administrators, applying interpersonal communication proficiencies to build long-lasting and robust relationships, answer questions, and support career growth.

• Led territory management for an area in Kentucky and Indiana by building relationships with clinicians, selling to students, and conducting business reviews, winning a sales contest in 2002 and earning a promotion to a coveted key account manager role due to consistent sales success. • Oversaw innovative sales strategies, utilizing data analysis to target key demographics and promote professional education events that bolstered market share and stimulated sales growth.• Trained new hires in the field, employing leadership skills and sales expertise to ensure adherence to best practices, cultivate professional development, and bolster team performance.

• Conducted business development for endodontic equipment and supplies to dental professionals across Kentucky, Tennessee, and Indiana while educating staff in standard operating procedures to support safe treatment.• Interfaced with potential clients at study clubs, seminars, dental school events, and dental association meetings, deploying prospecting and lead generation skills to drive sales success.