Joe Sanchez Email & Phone Number

Phoenix, Arizona, US

Surrounded by an exceptional team of technical leaders, managers, and engineers, I oversee service delivery, project management, and the end-to-end lifecycle of IT services for GCU, GCE, and Orbis. Our team delivers:Data Engineering & DataOps ServicesDevOps for Development OperationsHybrid Cloud & Infrastructure Solutions (Azure, M365, D365, AWS, VMware.

Teaneck, New Jersey, US

• Manage the support of multiple large enterprise data center and infrastructure environments across US and international locations.
• Lead local and remote systems and infrastructure engineers who handle projects, compliance, daily operations, engineering and support for large customers hosted in shared and multi-tenant environments.
• Work with account managers to assess and provide service delivery for new and existing accounts.
• Assist with managing escalations for incidents that require cross-team collaboration with developers, DBAs and systems engineers.
• Participate in change and project reviews and approvals.
• Involved with daily planning for VMware View, vSphere and SRM; Citrix XenApp and XenDesktop; Windows File, App, Web and MSSQL servers.

Chandler, AZ, US

• Manage all staff responsible for all day-to-day IT at Glynlyon and subsidiaries (Odysseyware, Alpha Omega Publishing, and Bridgewater Academy).
• Provide technical guidance within IT to ensure the infrastructure maintains acceptable service levels which includes: high availability, scalability, robustness, and recoverability.
• Define and approve bid specifications, solicit bids and/or quotes from vendors, evaluates proposals and make recommendation of compute, server, voice and/or data network equipment and other services required.
• Manage server operations monitoring to provide a single pane of glass for monitoring systems, storage, networks, and applications.
• Manage design and operational support, repair, and maintenance of all IT infrastructure services which include physical and VMware virtual infrastructures, Cisco Networks and NetApp Storage.
• Responsible for companywide Exchange Email, Citrix and Cisco VoIP environments, as well as backup and storage of company data, management of the media and systems requirement to maintain and restore/recover data or.

Tempe, AZ, US

• Managed staff responsible for release management, and designing, building and supporting of the GoDaddy.com corporate website (DevOps).
• Managed the Windows Operations team including recruitment and mentoring of a staff of administrators and engineers.
• Provide leadership and oversight of incident management, change management and problem management.
• Was responsible for the health, capacity and performance of the Windows environment.
• Participated in the review of these systems from a capacity and performance standpoint and make recommendations that will maintain the stability and performance of the various Windows environments.
• Provided leadership and guidance in managing, monitoring, measuring and improving system availability

Phoenix, AZ, US

• Was responsible for managing virtualization staff and vSphere infrastructure as a service (IaaS) to provide rapid and self-service server provisioning.
• Led a team of 12 virtualization engineers/administrators responsible for designing, building and sustaining multiple multi-million dollar infrastructures across private clouds, consisting of 5000 virtual servers and.
• Server Automation, Process Streamlining, Capacity Optimization, Staff Management, Project Management, Reporting.
• Managed HP, NetApp, Cisco, and EMC, server and storage architecture.
• Was responsible for VMware and Citrix licenses, ELA and support contracts.
• Service Owner Management of all virtual server and desktop technologies.

Paris, France, FR

• Performed Professional IT Services engagements (Honeywell and United Oil Products) as VMware Architect.
• Performed end-to-end health checks virtual infrastructure(s) and creating detailed reports with recommendations for changes and improvements.
• Performed recommended upgrades and changes to improve virtual infrastructure performance and utilization.
• Designed and built VMware Virtual Infrastructures from end-to-end; hardware, storage and network. Configuration of: vCenter, ESX, HA, DRS, vMotion, patching and updates.
• Was responsible for server operating system (OS) administration, configuration, and system level support. OS performance tuning.
• Monitored hardware, OS, and applications.

Tempe, AZ, US

• Provided end-to-end server administration and management for multiple university campuses
• Participated and led various university technology projects involving equipment upgrades, replacements and implementations.
• Maintained the normal operation of equipment, which included: Dell PowerEdge and IBM Servers, Nexsan Ataboy NAS, NetApp Storage, NetVault Backup and ADIC 24 Tape Library, RIS, SMS, SQL, DNS, DHCP and IIS.
• Managed multiple VMware Virtual Infrastructure, 36 ESX Servers and 300 virtualized guest servers (VI 3.0, SAN, NAS, iSCSI).
• Managed SQL databases and Cold Fusion data source connections and user administration.
• Updated Cisco Clean Access firewall rules for university users.

Falls Church, VA, US

Supervised a multi-member support team who provided end-to-end support which included: managing the service desk queues and providing onsite support for applications, client-server and client-networking incidents and requests for 1100 government, military, and contractor employees.