Joe Sanchez, Cfe Email & Phone Number

Lake Mary, Florida, United States

Lake Mary, Florida

Responsible for detecting new fraud trends, maintaining effective and efficient detection and mitigation of fraud and continuously evolving detection methods. Utilized knowledge of Verizon’s control environment to quickly analyze and determine root cause, think strategically to implement new methods of detection, and partner with the business and external.

Lake Mary, FL

Core responsibility included process driven analytics across customer transactions, trend detection, and identification of previously undetected fraud. The emerging trends and analysis were a key requirement in reducing fraud losses, improving customer experience & protection, and improving current cash flow and revenue stream initiatives. Provided.

Hilliard, OH

-  Recognized for effective leadership and putting directives into action. Provided feedback through coaching and side-by-side, leading to 50% improvement in teamwork output. Successfully lead a team of 12 diverse Fraud Coordinators. Communicated daily with senior leadership to discuss new trends and departmental concern. Functioned as Point of.

Irvine, California

 Detected, investigated, prevented, and mitigated all types of fraud across all customer types throughout the entire customer life cycle while balancing the needs of customers and the business. Subject Matter Expert and training assistance for fraud prevention at Verizon vendor centers in Iowa and Texas. Responsible for taking vendor questions/issues.