Senior Business Operations Analyst
Current• Developed and maintained Tableau dashboards to analyze financial and operational performance, support Customer Success initiatives, drive insights and business growth initiatives• Collaborated cross-functionally with Data Engineering, Business Intelligence, and IT teams to deliver or refactor crucial datasets and visualizations.• Led projects aimed at operational improvements, including churn forecasting, commissions processes, Customer Success enablement, capacity modeling, product renewal behavior, renewal pipeline health and ad-hoc reporting and analysis