Joe Schmit Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

By administering the Implement voice-over greetings, on-hold marketing, and other audio productions to business phone systems, I drive upselling opportunities and increase the satisfaction of our clients’ customer base. As the main point of contact for client phone system maintainers and line providers, I schedule and manage progress on necessary system.

Generated quality leads based on the strengths of our IoT/GPS products and initiated contact with C-level prospects to understand their business profile and convey the scope of our company’s offerings. I used my knowledge of the industry and our product lines to pinpoint areas of prospective client’s business practices that can be made more efficient by.

Lisle, IL

Worked closely with IT and sales teams to determine client's needs, and guided client's throughout the product ordering process. Served as a primary point of contact for clients regarding order follow up and technical support. Coordinated with internal and external supply chain contacts to track product delivery status.

St. Charles, IL

Liason for families displaced from their homes due to natural disasters or other catastrophes. Served as the policy holder's voice while working with hotel staff to schedule and extend hotel stays while displaced from their homes due to natural disaster or other catastrophe. Worked with hotel management and internal Insurer-facing teams to provide the.

St. Charles, IL

Entered new insurance claims into the database and noted key policy holder information such as claim amount, family size, and additional needs to assist the coordinating team in their search efforts and enable effective communication with hotel staff and management.

St. Charles, IL

Spoke directly to policy holders regarding their accommodations and progress of their home repairs if applicable, then worked with the coordinating team to address these concerns.

Small Business Development Center

Worked with a small committee to establish an Executive-In-Residence program for the university, allowing outsourced professionals to visit campus to lecture or teach courses on small business strategy and development.

Lisle, IL

Sold pickles and other food products at farmer's markets throughout the Chicagoland area, and managed inventory and expenses.

La Crosse, Wisconsin Area

Scheduled and planned various on-campus activities for students, including social, educational, and professional events.