Joe Setchell Email & Phone Number

London, United Kingdom

Cranborne, Dorset, United Kingdom

Cape Town Area, South Africa

Achievements• Increasing hotel capacity through property acquisitions and redevelopment, growing room revenue by 30% annually• Redesigning and launching the hotel website, streamlining the customer journey to increase sales in all operations• Rebranding and launching the new G Spa – turning a R50k a month department into R130k monthly sales • Implementing a staff housing scheme to change the lives of employees, bringing them out of the townships. In turn, maintaining loyalty to the company, expanding the property portfolio and giving others growth opportunity and a brighter future• Introducing wine pairing evenings, maximising on service and evening revenue • Developing a thriving Car hire business of 12 vehicles and an additional luxury airport transfer serviceKey Responsibilities• To motivate each team member and department in delivering a 5 star service, exceptional customer experience and maintaining the highest operating standards• Management of all properties (The Glen Hotel, G on Barkly, G on Rochester and 18 The Glen)• Delivering and executing a 30% growth year or year• Meeting budgets and exceeding revenue and profit targets• Driving sales and marketing strategy, and executing a daily social media programme.• Managing feedback and complaints with appropriate reconciliation, compensation or complimentary services to enable customer satisfaction and minimise any loss to the company, both financially and through customer experience.• Maintaining stakeholder relationships, i.e. staff, suppliers, neighbours, charities and customers.• Ensuring the inventory of supplies and equipment is upheld at optimal levels • Maintaining all operating systems, Hotelier, Nightsbridge, Website (Wordpress), TripAdvisor, Booking.com, Telephones, WIFI, Spa Guru, Ambience and Music, CCTV• Ensuring all charging and profits are maintained• Property acquisitions and business expansion • Interior design, upgrades and maintenance

Cape Town Area, South Africa

London, United Kingdom

Omniverse Vision has been established to source, produce and distribute unique, entertainment-related content for all media platforms with a particular focus on Event Cinema. Audiences are given the opportunity to see unique events such as music concerts, sports and stage productions - sometimes one-offs, sometimes live, sometimes in 3D - up close and personal at their local Cinema.Responsibilities: - Post Production - Motion Editing- Marketing Strategy- Graphic Design- Digital Design - Asset Management- Social Media - Web Development - PRProjects and Productions:Muse: Live from Rome Olympic Stadium • Robbie Williams: Take The Crown • Led Zeppelin: Celebration Day • Great Expectations: Live • The Chemical Brothers: Don't Think • Jimi Hendrix: Live at Woodstock • Phantom of the Opera: 25th Anniversary • Nitro Circus The Movie 3D • LA Philharmonic LIVE • JLS: Eyes Wide Open • The Beatles: Magical Mystery Tour • Jesus Christ Superstar • Fastest: Moto GP • New York City Ballet: The Nutcracker • Faithless: Passing the Baton • Love Never Dies • God Bless Ozzy Osbourne • I Superbiker: The ShowdownClients and Associates:Sony Music • NBC Universal • Moto GP • The Really Useful Group • Warner Music • EMI Records • Modest • Experience Hendrix • Andrew Lloyd Webber • Broadway World • Odeon • Cineworld • BBC • Vue Cinemas • Beckman Unicorn • Gorgeous PR • NCM Fathom • Universal Entertainment • The Lincoln Centre • New York City Ballet • The Royal Opera House • Event Cinema Association • Black Dog Productions • CineFromage • Goldcrest • Rolex • Monster • RSA • Atlantic Records • THREE P Films • Showcase Cinemas • HOYTS Cinemas • AMC Cinemas • Apple Corps • Regal Cinemas • BSB British Superbikes • Landmark • Cinepolis • Pathé Live • Cinemark • Molinare • Picturehouse • Onsight • Motion Picture Solutions • Flat Nose George • Red Bull

Southampton, United Kingdom

Design, production, distribution and management of various forms of media including catalogues and brochures, magazine advertising, inserts, large scale graphics, vehicle graphics, POS, direct mailing and promotional items.Implementing the use of film for product demonstrations within digital media.

- Print - Digital Design - Branding - Advertising - Marketing Literature - Photography - Social MediaClients:The Event Cinema Association * Quentin Blake * Rollo Rights * The Olive Bowl * Cloud Cuckoo Land Festival * The Pickled Pantry * The Global Harvest Group * Jaclyn B&B * GodSplash Festival * Handbag Productions * Serendipity Festival * PR Industrial * Digital Recruitment Group * DappaWeb * Okey Leisure Entertainment *

Ba (Hons), Creative Advertising

A Levels, Graphic Art, Product Design, Media Studies