Joe Silver Email & Phone Number

Woodland Hills, CA, US

Woodland Hills, CA, US

Los Angeles, California, US

Los Angeles, California, US

Roswell, Georgia, US

• Directly led team of 13 (1 Team Lead, and 12 Billing Analysts), who are focused on the National Account portfolio ($500 Million in annual revenue). In addition to managing National Accounts, responsible for the.
• Served as Billing department’s lead point person for integration of acquired companies.
• Met in-person with new clients to establish billing requirements to ensure smooth onboarding.
• Regularly met with senior leaders and executive team of high-profile accounts, on an as-needed basis to resolve issues and develop client relationships.
• Led full life-cycle implementation of ERP software (WinTeam) for Billing Department.Worked on Salesforce design and implementation, used to track and analyze patterns in billing errors to further develop strategies in.

Roswell, Georgia, US

 Reviewed client financial performance against the contract. Investigated causes of variances and recommended steps to correct. Assigned ownership of billing for the 2nd largest client (approximately $36 Million in revenue).  Met with senior management of a large client with the purpose of streamlining the payment process, which resulted in $500K pick.

 Created standardized process to ensure that all clients were contacted on a regular basis, which ensured that the team stayed in contact and established productive relationships with their clients. Ensured that all cash was accurately posted to the correct client and invoices.  Worked with senior management on the closing of Accounts Receivable at.

- Manage a team of 5 collectors and 17 billers.- Reduced Billing team head count by 30% by automating manual parts of our billing process while ensuring a total cost-savings of $240K.- Created and implemented Credit & Collections policies and procedures.- Total Accounts Receivable consists of 1500 clients and $40M in Aging.- Led software implementation of.

- Managed a team of five employees & was responsible for leading the relocation of the A/R team from Boca Raton, FL, to Atlanta, GA in late 2007 and early 2008- Created and implemented Credit & Collections policies and procedures- As part of our corporate efficiency process, reduced staff by 25% without negatively impacting team’s productivity- Total.