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Joe Stead Email & Phone Number
Strategic Account Executive - Public Sector
at
Motive
1 work email found
@coursera.org
4 phones found area 203, 312, 212, and 416
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Strategic Account Executive - Public Sector
Location
Austin, Texas, United States
Who is Joe Stead? Overview
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Quick answer
Joe Stead is listed as Strategic Account Executive - Public Sector at Motive, based in Austin, Texas, United States. AeroLeads shows a work email signal at coursera.org, phone signal with area code 203, 312, 212, 416, and a matched LinkedIn profile for Joe Stead.
Joe Stead previously worked as Enterprise Account Executive - State & Local at Coursera and VP, Federal Civilian at Medallia. Joe Stead holds Master Of Business Administration (Mba) In Tech Management, Business Administration And Management, General from The Open University.
Company email context
Email format at Motive
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{first_initial}{last}@coursera.org
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Profile bio
About Joe Stead
As a Strategic Account Executive for Motive I work with State and Local Government organizations to improve the efficiency and safety of their fleet and physical assets. The first 19 years of my career were spent in Operations Leadership roles and Enterprise IT Strategy with Ipsos, the global research organization. As the SVP responsible for Global Contact Centers, I was responsible for contact centers across 60 countries comprising over 15,000 agents as well as supervisory staff. I led challenging and innovative initiatives such as building an offshore capability within South Africa to serve multiple countries including the UK and Australia. As SVP and IT Innovation Catalyst, I led innovation initiatives across $700mm business of internal Operations and global Public Sector. Initiatives ranged from the first cloud deployment in company history (to serve Federal customers in the US), to deployment of a new telephony infrastructure and evaluation of AI technology for object recognition in store audits. In the second half of my career I pivoted into SaaS technology enterprise sales, working with companies who were just starting their Public Sector businesses and investing heavily to position themselves for rapid growth. I focus on identifying value from solutions for prospective customers utilizing my experience across operations, IT and Security to help build compelling business cases for change. Working with Medallia I focused on Customer Experience solutions in the Federal Civilian space and with Coursera I was focused on EdTech solutions for State & Local Government.
Listed skills include Quantitative Research, Market Research, Questionnaire Design, Project Management, and 51 others.
Current workplace
Joe Stead's current company
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10 roles
Joe Stead work experience
A career timeline built from the work history available for this profile.
Strategic Account Executive - Public Sector
CurrentResponsible for working with prospective customers to identify solutions that will automate, improve efficiency and improve the safety of their physical operations.
Apr 2024 - Present
Enterprise Account Executive - State & Local
Responsible for working with State and Local customers across the Eastern U.S. to identify organizational value in deploying the leading learning ecosystem to their employees and residents.
Aug 2022 - Apr 2024
Vp, Federal Civilian
Leading Federal Civilian Sales for Medallia, the market leader in Customer & Employee Experience for GovernmentAccounts & Customers: All civilian federal accounts with the exception of VA & State.
Feb 2022 - Jul 2022
Enterprise Sales Director - Federal Civilian
Presidents Club 2020 - 154% Quota AttainmentPresidents Club 2021 - 105% Quota AttainmentI work with agencies to understand how the Medallia Experience Cloud and product portfolio can be leveraged by Government customers in order to tackle agencies most pressing mission challenges. By incorporating the feedback and experiences of customers and employees across every touchpoint and channel, leveraging AI and analytics to analyze that data at scale and pushing critical feedback to every role and level of the organization, Medallia helps agencies break down silos, improve performance, avoid cost and achieve their mission.The Medallia Platform is the clear leader in the Government space and is used by leading agencies with a clear vision of how they want to orientate their mission around the customer. Accounts & Customers: Federal Student Aid (FSA), Department of Education (DoED), Office of Personnel Management (OPM), General Services Administration (GSA), Commerce, Census, USPTO.
Oct 2020 - Feb 2022
Solutions Strategist - Public Sector
2020 - 177% Individual Quota Attainment by Q3 before moving to AE roleCollaborative and creative Solutions Strategist dedicated to Medallia’s Public Sector Practice with a strong blend of technical and commercial skills.
Apr 2019 - Oct 2020
Svp, Global Technology Catalyst
I was appointed to drive the global technology strategy and innovation pipeline across a $221M Public Affairs business and a $500M internal Operations division. * Facilitated strategic investment allocation into custom applications worldwide by leading an application portfolio management program to document and catalog the company’s 1,000+ custom software programs, build the portfolio, and formulate a strategy for consolidation.* Orchestrating the company’s first Cloud data center deployment in AWS GovCloud for sensitive Federal government workloads
Jan 2014 - Aug 2018
Svp, Global Call Center (Cati) Programs
I transitioned from the newly created Global Call Center Process Leader role through Senior Director to SVP after relocating from the UK to the US. Managed call center operations in 50 countries worldwide with 15,500 agents, 8,000 seats and 750 supervisors. * The executive team commended me for orchestrating the company’s successful call center operations integration project, which was consolidating more than 15 call centers following the acquisition of Synovate. * I transformed and grew the business in challenged and emerging markets globally by directing design and implementation of global KPIs and performance measurement tools for each country call center operations.
Jan 2011 - Jan 2014
Telephone Operations Svp
I held full P&L responsibility for UK call centers with up to $18M annual budgets, more than 1,000 representatives, and 50 FTEs across five locations primarily focusing on government & social research, opinion polling and customer satisfaction research. * Established offshore call center operations in South Africa by spearheading an offshoring project from beginning to end.* Optimized call center operations * Implementing VoIP communications in the UK, South Africa, and Australia allowed me to optimize offshore call center operations.* Consolidating five separate call centers into three locations boosted productivity and saved £1M annually.
Jan 2008 - Jan 2011
Operations Vp, Ipsos Mori Call Centers
I started my career with MORI as a Call Center Agent. I was quickly promoted to Supervisor, then Project Manager and AVP in May 2006 following Ipsos’ acquisition of MORI. I directed all call center project management, pricing, and quoting activities as well as managing external data/fieldwork only sales activities. MORI specialised in political opinion polling, social research for national and local government and customer satisfaction. * Gross margin improved 7% after I merged the Ipsos call centers into the MORI business model and integrated the operations, adopting an internal profit center approach while holding pricing constant.
Jan 2000 - Jan 2008
5 education records
Joe Stead education
Master Of Business Administration (Mba) In Tech Management, Business Administration And Management, General
Professional Diploma In Management, Business Administration, Management And Operations
High Performance People Skills For Leaders
Professional Certificate In Management, Business Administration And Management, General
Scottish Highers, English, History, Geography, Economics, Latin
Robert Gordon'S College
FAQ
Frequently asked questions about Joe Stead
Quick answers generated from the profile data available on this page.
What company does Joe Stead work for?
Joe Stead works for Motive.
What is Joe Stead's role at Motive?
Joe Stead is listed as Strategic Account Executive - Public Sector at Motive.
What is Joe Stead's email address?
AeroLeads has found 1 work email signal at @coursera.org for Joe Stead at Motive.
What is Joe Stead's phone number?
AeroLeads has found 4 phone signal(s) with area code 203, 312, 212, 416 for Joe Stead at Motive.
Where is Joe Stead based?
Joe Stead is based in Austin, Texas, United States while working with Motive.
What companies has Joe Stead worked for?
Joe Stead has worked for Motive, Coursera, Medallia, and Ipsos.
How can I contact Joe Stead?
You can use AeroLeads to view verified contact signals for Joe Stead at Motive, including work email, phone, and LinkedIn data when available.
What schools did Joe Stead attend?
Joe Stead holds Master Of Business Administration (Mba) In Tech Management, Business Administration And Management, General from The Open University.
What skills is Joe Stead known for?
Joe Stead is listed with skills including Quantitative Research, Market Research, Questionnaire Design, Project Management, Customer Insight, Survey Design, Cati, and Strategy.
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