● Led engineering, operations, and vendor teams in a broadcast playout facility buildout and transition for 22 networks, ensuring on-time completion of the project● Managed a continuous improvement program across media, engineering, operations, traffic, distribution and satellite teams reducing daily incidents by 25%● Orchestrated the development of an innovation roadmap process leading the team through the development of criteria and artifacts required to develop business ideas into profitable products● Adopted the use of ChatGPT to solve business problems and collaborated to develop a ChatGPT training program to enable other consultants to leverage the technology in their client engagements

● Designed and developed SEO optimized websites using WordPress and Wix, resulting in increased traffic and improved customer experience● Provided strategic guidance and implementation support on digital marketing initiatives resulting in short term growth of over 6000 Instagram followers

Grew the cloud commercial learning portfolio to 2 million budget by supporting leaders to drive adoption of strategic IT initiatives and new commercial cloud productsDeveloped effective technical writing and training initiatives in cloud migration, API’s and emerging technologies as measured by exceeding training adoption targets and NPS scores. Led matrixed teams of instructional designers, technical writers and IT SME’s Developed innovative learning for internal technical conferences as measured by engagement and NPS by leading teams in hands on event models including code fests and hackathons to address technical and quality challenges. Technologies included APIs, cloud, big data, predictive analytics, Artificial Intelligence and secure coding

Senior learning solutions architect and implementation lead on efforts to innovate and differentiate the online teaching and learning experience through strategic development, best practice research, and collaboration with domain experts.Developed user stories and Blackboard Learn program configuration for the FlexPath direct assessment program. This innovative program offers authentic competency based assessments in a personalized and self-paced format for working adults allowing them to demonstrate the skills they have achieved. Principal architect and implementation lead for university-wide e-Portfolio initiative. Developed custom outcome and competency-based portfolio template designs for professional studies programs as required for accreditation.

Principal learning architect and implementation lead on efforts to innovate and differentiate the online teaching and learning experience through strategic development, best practice research, and collaboration with domain experts. He developed and tested UX designs for learning and teaching, created award winning courses, and led the development of IT solutions for online education products.Drove adoption and use of outcomes based curriculum models in instructional design and learning activity development for award winning courses. Led the development of the learning activity design catalog resource for course development staff and faculty to apply competency type and instructional strategy aligned learning activities to the achievement of learning outcomes in online courses. Developed the LAD Map job aid for instructional designers to quickly identify relevant learning activities based on key verbs in learning outcome statements.

Supported enterprise deployment of Adobe Connect web conferencing system. Developed synchronous and asynchronous learning activity design templates for use by instructional designers, online faculty and support staff. Developed support materials and conducted online training and provided support for subject matter experts, course developers, and faculty.

Developed online faculty pay software to support piecework assignment model praised by faculty and development teams by leading requirements gathering, functional design, QA testing, product acceptance and release phasesDeveloped enhanced Datatel Colleague implementation supporting over 10,000 students through a unified personal start page web application by leading design, development and acceptance testing activities across registrar and development teams

Developed real-time whiteboard learning environment with voice over IP and custom learning management system for math and reading instruction. Hit 3 month runway to launch by driving Java developers, QA, deployment and failover processesSupported software that delivered over 60,000 tutoring sessions in 2002 and generated over 2.6 million dollars in gross revenue for the companyDelivered three major software releases including a scalable version capable of supporting 5000 simultaneous users by managing design, programming, QA and deployment in Java Awarded inventor on (4) strategic software patents for Sylvan granted by USPTO in 2004 through innovative software design and development contributions

Established web development capability and led software and graphics teams creating custom web properties for clients such as Miller Brewing and ESPN.Innovative applications developed in emerging technologies such as HTML, VRML and Java.