Complex IT management and product development with emotional intelligence for technical teams, in higher education, at Internet startups, and for innovation driven media teamsSKILLS➢ Led remote engineering and operations teams from build to launch of a broadcast playout facility using MS Office, MS Teams, SmartSheet, Excel, Visio, KanBan➢ Spearheaded technical training initiatives through in-person conference design, hackathons, interactive training, API portal development, and cloud service catalogs with Kaltura, MadCap Flare, AEM, Articulate Storyline, Sharepoint, Blackboard LMS➢ Designed innovative adult learning experiences including competency based learning, virtual worlds, interactive media, and machinima based media production using LMS platforms, Second Life, Flash, HTML5, Python, and Javascript➢ Accelerated product development teams by writing user stories, creating user journeys and personas, with user-centered design, UX research and ChatGPT
Listed skills include E Learning, Instructional Design, Distance Learning, Program Management, and 46 others.