• Assisting patients with the check in and out process.• Schedule and manage patient appointments, either over the phone or through Healthquest system.• Handle phone calls, emails, and faxes, and communicate with patients and other healthcare providers.• Provide patients with basic information about medical procedures, test preparations, and follow-up instructions as directed by the physicians.

• Providing exceptional customer service by addressing patient needs and concerns in a compassionate and empathetic manner.• Coordinating with medical professionals, nurses, and other staff members to ensure smooth patient flow and effective communication.• Understanding of International Classification of Diseases (ICD-10) codes and proficiency in utilizing Current Procedural Terminology (CPT) codes.• Verifying patient insurance coverage and obtaining necessary authorizations or… Show more • Providing exceptional customer service by addressing patient needs and concerns in a compassionate and empathetic manner.• Coordinating with medical professionals, nurses, and other staff members to ensure smooth patient flow and effective communication.• Understanding of International Classification of Diseases (ICD-10) codes and proficiency in utilizing Current Procedural Terminology (CPT) codes.• Verifying patient insurance coverage and obtaining necessary authorizations or referrals as required by insurance providers.• Ensures that daily cash transactions and collections are completed, reconciled, and deposited as per finance and account protocols. Show less

• Patient registration and data collection.• Attends calls, emails, live chats in a timely manner.• Collecting co-payments, handling payments, and carefully recording financial transactions. Collaborating closely with the billing department to ensure correct billing procedures.• Oversees the physiotherapy department, facilitating communication between patients, insurance, and therapist. Organizing patients schedule according to care plan of physician.• Ensures proper patient… Show more • Patient registration and data collection.• Attends calls, emails, live chats in a timely manner.• Collecting co-payments, handling payments, and carefully recording financial transactions. Collaborating closely with the billing department to ensure correct billing procedures.• Oversees the physiotherapy department, facilitating communication between patients, insurance, and therapist. Organizing patients schedule according to care plan of physician.• Ensures proper patient flow and maintains a full knowledge of physician’s specialties and departments within the hospital for better operations and customer satisfaction. Show less

• Greeting patients as they arrive, verifying their personal and insurance information.• Assisting patients with the check in and out process, scheduling follow-up appointments.• Collects and verifies payments in cash and credit card, and issues receipts as needed.• Adheres to the protocol of acquiring approvals for certain procedures, investigations, dental, and other medical services.• Communicates with the patient to offer updates as soon as the approvals are obtained.

• Completes patient registrations, gathers personal information, and maintains precise and current records.• Tasked with managing doctor's appointments, scheduling, and keeping track of follow-ups.• Creating and updating patient records in the electronic medical records (EMR) system.• Confirms patient insurance eligibility and secures preauthorization for procedures like lab tests, physiotherapy, dental services, and more.• Contributes to maintaining and improving the quality of… Show more • Completes patient registrations, gathers personal information, and maintains precise and current records.• Tasked with managing doctor's appointments, scheduling, and keeping track of follow-ups.• Creating and updating patient records in the electronic medical records (EMR) system.• Confirms patient insurance eligibility and secures preauthorization for procedures like lab tests, physiotherapy, dental services, and more.• Contributes to maintaining and improving the quality of patient care. Show less

• Performs check-in, check-out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservations.• Knowledgeable of the IHG Rewards Club Standards and recognizes all members all the time.• Well trained in using Opera System.• Keeps track of the cash balance and ensures a precise daily report of all received funds.• Familiar with hotel credit policies to effectively handle and process billing requirements.• Attends… Show more • Performs check-in, check-out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservations.• Knowledgeable of the IHG Rewards Club Standards and recognizes all members all the time.• Well trained in using Opera System.• Keeps track of the cash balance and ensures a precise daily report of all received funds.• Familiar with hotel credit policies to effectively handle and process billing requirements.• Attends to guest’s complaints, inquiries, and requests with appropriate service recovery. Show less