Joe Viola
AeroLeads people directory · profile

Joe Viola Email & Phone Number

Customer Success Manager at DispatchTrack
Location: Sunnyvale, California, United States 7 work roles 2 schools
LinkedIn matched
✓ Verified Jul 2026 3 data sources Profile completeness 100%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Success Manager
Location
Sunnyvale, California, United States

Who is Joe Viola? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Joe Viola is listed as Customer Success Manager at DispatchTrack, based in Sunnyvale, California, United States. AeroLeads shows a matched LinkedIn profile for Joe Viola.

Joe Viola previously worked as Sales Development Representative at Dispatchtrack and Assistant Store Manager at Game Kastle. Joe Viola holds Tech Sales from Springboard.

Company email context

Email format at DispatchTrack

This section adds company-level context without repeating Joe Viola's masked contact details.

DispatchTrack

Review company-level records connected to Joe Viola before choosing the right outreach path.

Profile bio

About Joe Viola

As a Customer Success Manager at DispatchTrack, I help operations professionals improve their customer delivery experience.With six months in customer success, over four years in sales, and a background in software engineering, retail management, and event coordination, I relate easily to leaders across industries. I guide customers through onboarding, drive feature adoption, and ensure they get maximum value from our solutions.My mission is to foster meaningful relationships, ignite creativity, and make every interaction fun.

Listed skills include Java, C++, Html 5, Css3, and 12 others.

Current workplace

Joe Viola's current company

Company context helps verify the profile and gives searchers a useful next step.

DispatchTrack
Dispatchtrack
Customer Success Manager
Sunnyvale, CA, US
AeroLeads page
7 roles

Joe Viola work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Campbell, California, Us

🚚 Managed a $14.3M portfolio across 380 accounts, including 63 key accounts ($10.8M), to drive retention and growth.🚚 Accelerated time to value by 50% for enterprise clients through tailored onboarding project plans.🚚 Delivered QBRs for 63 key accounts, creating success plans and aligning customer goals with measurable outcomes.🚚 Developed Python automation tools to scale engagement and manage a $3.5M portfolio segment efficiently.🚚 Produced case studies for priority industries and competitor conversions, supporting go-to-market efforts.

Sales Development Representative

Campbell, California, Us

📞 Exceeded monthly quotas with 12+ booked meetings.📞 Conducted 60+ daily cold calls, building rapport with decision-makers and sparking productive discovery conversations.

Aug 2023 - Apr 2024

Assistant Store Manager

Santa Clara, Ca, Us

Bridging the gap between people, creativity, and systems thinking is my life's mission and I've found that a great way to accomplish this is to get more people to play tabletop games.Repeat business isn't just about the numbers to me; it signifies the creation of a space where people feel truly at home.🧩 Sold specialty gaming products, exceeding revenue quota by 12%, room rentals by 20%, and memberships by 17%.🧩 Directed over 600 gaming events with an average of 20 attendees to increase store visits and attract new business.🧩 Recruited 15 community influencers to host events, which boosted event attendance by over 200%.🧩 Promoted a welcoming retail atmosphere, enhancing customer retention and yielding 4.8 stars on Google Reviews and Yelp.

Mar 2019 - Oct 2020

Director Of Sales

Chicago, Il, Us

Pioneered a mail-based repair service for K-12 tech administrators, creating a new revenue stream and driving a 13% increase in company-wide earnings in two years.⭐️ Adapted strategies across the full sales cycle, from prospecting, qualifying, closing, onboarding, to account management.⭐️ Diagnosed impact and critical events to prioritize leads that fit our Ideal Customer Profile by using Salesforce CRM.⭐️ Executed 15 personalized cold emails and 30 cold calls daily, resulting in 6 discovery calls and 3 net new logos per week.⭐️ Generated new business at 14 conferences, netting 50 ICP-aligned leads per show, and through field sales via 15 site visits.⭐️ Managed 300+ accounts, driving renewals with a 90% year over year retention rate.

Feb 2015 - Feb 2017

Software Engineering Co-Op

Mountain View, California, Us

Front end engineering for the Full Service Payroll team, a B2B service for CPAs.🧱 Created a service to apply customer signatures to tax form PDFs. This saved the costs of using Adobe EchoSign, improved usability, and increased activation rates.🧱 Developed a RESTful API with Node.js, Express, and MongoDB in an internal tool where employees asked the leadership team an average of two dozen questions each week and voted on which should be prioritized at All Hands meetings.🧱 Mentored five of my teammates in single page application architecture and responsive web design.Technologies used:JavaScript, Node.js, Express, MongoDB, mySQL, Git, Perforce, Java, JSF, XHTML, HTML5/CSS3, Bootstrap

Jan 2014 - Aug 2014

Software Engineering Co-Op

Mountain View, California, Us

Created and tested 30 JavaScript prototypes with 150 customers to diagnose pain points and impact during user onboarding.

Jun 2011 - Jan 2012
2 education records

Joe Viola education

Tech Sales

Springboard

Computer Science

Rochester Institute Of Technology
FAQ

Frequently asked questions about Joe Viola

Quick answers generated from the profile data available on this page.

What company does Joe Viola work for?

Joe Viola works for DispatchTrack.

What is Joe Viola's role at DispatchTrack?

Joe Viola is listed as Customer Success Manager at DispatchTrack.

Where is Joe Viola based?

Joe Viola is based in Sunnyvale, California, United States while working with DispatchTrack.

What companies has Joe Viola worked for?

Joe Viola has worked for Dispatchtrack, Game Kastle, Jet City Device Repair, and Intuit.

How can I contact Joe Viola?

You can use AeroLeads to view verified contact signals for Joe Viola at DispatchTrack, including work email, phone, and LinkedIn data when available.

What schools did Joe Viola attend?

Joe Viola holds Tech Sales from Springboard.

What skills is Joe Viola known for?

Joe Viola is listed with skills including Java, C++, Html 5, Css3, Javascript, Jquery, Php, and Perl.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.