🚚 Managed a $14.3M portfolio across 380 accounts, including 63 key accounts ($10.8M), to drive retention and growth.🚚 Accelerated time to value by 50% for enterprise clients through tailored onboarding project plans.🚚 Delivered QBRs for 63 key accounts, creating success plans and aligning customer goals with measurable outcomes.🚚 Developed Python automation tools to scale engagement and manage a $3.5M portfolio segment efficiently.🚚 Produced case studies for priority industries and competitor conversions, supporting go-to-market efforts.

📞 Exceeded monthly quotas with 12+ booked meetings.📞 Conducted 60+ daily cold calls, building rapport with decision-makers and sparking productive discovery conversations.

Bridging the gap between people, creativity, and systems thinking is my life's mission and I've found that a great way to accomplish this is to get more people to play tabletop games.Repeat business isn't just about the numbers to me; it signifies the creation of a space where people feel truly at home.🧩 Sold specialty gaming products, exceeding revenue quota by 12%, room rentals by 20%, and memberships by 17%.🧩 Directed over 600 gaming events with an average of 20 attendees to increase store visits and attract new business.🧩 Recruited 15 community influencers to host events, which boosted event attendance by over 200%.🧩 Promoted a welcoming retail atmosphere, enhancing customer retention and yielding 4.8 stars on Google Reviews and Yelp.

Pioneered a mail-based repair service for K-12 tech administrators, creating a new revenue stream and driving a 13% increase in company-wide earnings in two years.⭐️ Adapted strategies across the full sales cycle, from prospecting, qualifying, closing, onboarding, to account management.⭐️ Diagnosed impact and critical events to prioritize leads that fit our Ideal Customer Profile by using Salesforce CRM.⭐️ Executed 15 personalized cold emails and 30 cold calls daily, resulting in 6 discovery calls and 3 net new logos per week.⭐️ Generated new business at 14 conferences, netting 50 ICP-aligned leads per show, and through field sales via 15 site visits.⭐️ Managed 300+ accounts, driving renewals with a 90% year over year retention rate.

Front end engineering for the Full Service Payroll team, a B2B service for CPAs.🧱 Created a service to apply customer signatures to tax form PDFs. This saved the costs of using Adobe EchoSign, improved usability, and increased activation rates.🧱 Developed a RESTful API with Node.js, Express, and MongoDB in an internal tool where employees asked the leadership team an average of two dozen questions each week and voted on which should be prioritized at All Hands meetings.🧱 Mentored five of my teammates in single page application architecture and responsive web design.Technologies used:JavaScript, Node.js, Express, MongoDB, mySQL, Git, Perforce, Java, JSF, XHTML, HTML5/CSS3, Bootstrap

Created and tested 30 JavaScript prototypes with 150 customers to diagnose pain points and impact during user onboarding.