Joe Vitulli Email & Phone Number

Durham, North Carolina, United States

Business License subject matter expert developing and collaborating comprehensive sales and marketing strategies to align product and GTM initiatives for new and existing business channels.

White Plains, Ny

While The Law Offices of Joseph Louis Vitulli, is a full service law firm that can handle the legal needs of both individuals businesses, Joseph focuses his practice mostly on the areas of areas of domestic relations or family law, business, real estate and appellate practice. These areas include, but are not limited to to the follow types of cases:Divorce (Uncontested and Contested)Child CustodyChild SupportDomestic ViolenceSame Sex DivorceChild VisitationCorporate ComplianceBusiness CollectionsEmployment DisputesForeclosureReal Estate TransactionsReal Estate LitigationWillsPowers of AttorneyProbate and Administration of EstatesCivil Litigation AppealsCriminal Appeals

Raleigh, North Carolina, United States

Recruited to be manager of managers for the Telecommunications Industry Tax Team.Improved timely sales and telecommunications tax return rate from 51% to 98%Founded Telecom Resource Group consisting of over 220 team members from across various offices in the United States to engage in project-based work including tax notices and back filings. Reduced the number of open notice projects from over 4,500 to less than 600 in 5 months.Coordinated industry-level initiatives with the Regulatory Tax Team, Treasury Team, Onboarding, Terminations, and License/Registration Teams. Engaged in new client acquisitions and increased growth.Implemented new policies and procedures to improve client experience and leveraged company AI and company GBT to streamline processes.

Durham, North Carolina, United States

Recruited to manage an International Product Division Team implementing new strategies for improved customer experiences. • Increased profit margins for Sales Tax products by 100% using process automation. • Increased profit margin on License Filing products by 500% though automation, AI, and machine learning.• Managed the project to create a system to develop, implement and expand an online questionnaire to collect all needed data points from a customer within a secure setting. • Promoted employee engagement and recognition to inspire a team of four to effectively collaborate and perform at an elevated level.• Implemented a culture of trust through bi-weekly 1-on-1 relationship-building meetings creating growth-orientated environment.• Responsibilities were expanded to include the Automation Team which created a system to automatically file for online sales tax, payroll tax and business license applications. • Subject matter expert for business licensing of all regulated industries including pharmaceutical, food, cannabis, and gaming.• Improved the customer experience by collecting customer feedback and implementing improved workflows.

Greater New York City Area

Hired to bring clarity and strategy to the 30 members of the Account Services Team (AST)• Increased deliverables by 15% per year for each year in this position• Created the highest-performing team in the company by implementing metrics and KPIs for both the team and individuals resulting in increased employee engagement and revenue growth.• Developed strategies and implemented processes for the fulfillment of all services by the Account Managers, Account Coordinators and Senior Account Managers. • Implemented training courses to ensure all members of AST are professionally trained on internal processes and areas of entity formation, foreign qualification, registered agent, and the concepts of business licenses at the federal, state, and local level.• Established, monitored, and maintained all workflows for deliverables.• Counseled team members to collaboratively identify and implement training and growth opportunities as part of their career development.• Established internal auditing procedures to ensure all orders fulfilled to customer satisfaction and state mandates.

Greater New York City Area

Oversaw all litigation matters from filing a lawsuit to completion, including extensive motion practice, court appearances, discovery related issues including depositions and both bench and jury trial experience. • Increased billings by $150,000• Matrimonial and family court proceedings• Foreclosure defense, personal injury, criminal and collection cases

Phoenix, Arizona Area

Performed legal research tasks including but not limited to drafting memos, assisted with trial pleadings and reviewing relevant case law for criminal actions.

Telecommute From Gilbert Az

Supervisory duties as Team Leader included document review, customer service, task delegation, project management, billing and quoting responsibilities.• Performed legal research and filing for various corporations to maintain compliance with federal, state, and local laws.• Confer with clients regarding tax and licensing issues. • Managed multi-jurisdiction corporate compliance projects in diversified regulated industries including, but not limited to, pharmaceuticals, contracting, motor vehicles, insurance, and finance.

Telecommuter From Gilbert Az

Drafted licensing documents for a biodegradable certification for plastics and resins. Facilitated correspondence and coordination for licensing clients throughout the world.

Miami/Fort Lauderdale Area

Worked in the Renter’s Education and Advocacy Legal Line Program. Gave landlord-tenant legal advice to renters facing a variety of issues including eviction, foreclosure, conditions issues, and security deposit problems.

Miami/Fort Lauderdale Area

Spent one month in each of the Housing, Affordable Housing, and Employment and Economic Security units. Drafted pleadings. Researched and drafted legal memoranda. Performed in-person client interviews.

Miami/Fort Lauderdale Area

Assisted Consumer Unit clients facing impending foreclosures and wage garnishments. Helped Ryan White clients with estate planning and access to healthcare. Provided logistical support for the Broward Human Rights Initiative.

Miami/Fort Lauderdale Area

Researched case law. Drafted discovery motions. Corresponded with opposing counsel. Observed depositions, discovery hearings, and mediation sessions.

Jd, Law

Activities and Societies: Stearns, Weaver, Miller Fellowship (Summer 2008); Florida Bar Foundation Public Service Fellowship (Spring.

Ba, History

Activities and Societies: Dean’s List: Fall 2003, Spring 2004, Fall 2004. Alpha Tau Omega (Fall 2002 – Spring 2006; Athletic Director.

High School Diploma

Activities and Societies: Varsity Football, Varsity Lacrosse, Class Treasurer, National Honor Society, Math Honor Society, Technology.