Senior Consultant with Deloitte Consulting’s Government and Public Services,Strategy and Analytics Offering.

Manages an Agile delivery team implementing the Enterprise Data Platform at the IRS, which willempower users with self-service analytics and streamline data operations to reduce data accesstimeframes by 90% and replace 80% of standard and legacy reports. Leads ceremonies that are critical to the Agile methodology, to include: program increment planning, iteration planning, daily stand-up meetings, iteration reviews, iteration retrospectives, and backlog refinement sessions. Develops, manages and executes project plans to ensure successful delivery. Creates and maintains Jira boards to track daily progress of Application Programming Interface (API) and Extract, Transform, and Load (ETL) development teams. Serves as the liaison between clients, development teams, and program leadership and provides daily reporting to key stakeholders throughout the organization

Managed a scrum team of Business Analysts and Developers to implement a custom ServiceNowapplication for a Defense client, aligning business needs with product capabilities and time constraints. Facilitated sprint planning, daily stand-up meetings, sprint reviews, sprint retrospectives and client demos. Managed requirement gathering and user story creation and prioritization. Coordinated and facilitated functional testing and user acceptance testing. Served as the primary client relationship manager on behalf of the development team, acting as a liaison between the two and providing frequent reporting as well as continuously assessing stakeholder needs throughout the ever-evolving process of implementing a large-scale platform.

Led business process reengineering initiatives for a client’s performance management and off-boardingprocesses by conducting client workshops to design highly efficient future-state operations. Managed requirement collection for a custom ServiceNow solution to serve as an enabling technology for the new performance management and offboarding processes. Created functional documentation including process maps, wireframes, journey maps, test scripts, and implementation roadmaps.

Managed the succession planning program for a Defense client and regularly briefed high rankingmilitary Service Members on the program status. Identified areas for innovation in business processes and continuously implemented improvements. Developed a dashboard for the client to track performance metrics.

Managed a database of hiring information for numerous industries and competitors to establish marketplace intelligence and business development opportunities. Maintained constant communication with clients and candidates to ensure high customer service and worked to resolve any issues quickly and efficiently. Cultivated an expansive professional network through participation in networking events.

Ranked as one the top five recruiters in the region consistently for ten months. Marketed to potential candidates via public and college career boards, cold calls, and social networking. Initiated and maintained contact with corporate clients and candidates during the job placement process.

Planned and presented an intern project aimed to increase GMA’s marketing efforts and social media presence to the CEO and senior leadership team. Updated the position descriptions for over one hundred employees to maintain quality and accuracy. Helped to coordinate and facilitate the new hire orientation program.